$196
pledged of 20.000 $pledged of 20.000 $ goal
5
backers
0seconds to go
Funding Unsuccessful
The project's funding goal was not reached on Sat, June 9 2018 6:16 PM UTC +00:00
Richard JordanBy Richard Jordan
First created
Richard JordanBy Richard Jordan
First created
$196
pledged of 20.000 $pledged of 20.000 $ goal
5
backers
0seconds to go
Funding Unsuccessful
The project's funding goal was not reached on Sat, June 9 2018 6:16 PM UTC +00:00

About

"My lightbulb moment occurred when my own grandmother, who had recently moved to another state, bought a laptop from a large chain store and when she had issues, the chain store used it to milk her for hundreds of dollars in repair. Not only was I infuriated as a grandson, but as an Information Technology professional, and it set off a fire inside of me, to Develop solutions to Assist those who are being left out and taken advantage of in the ever-evolving world of technology."  - Rick Jordan CEO

 As an IT Professional with many years of experience in Tech Support, I started to explore if there were developments to address the digital divide. What I found is there have been many papers written on the subject but there was no one specifically developing adoption products to create solutions trust and ease of use issues that are often barriers to adoption for the elderly.

Our Mission

Bridging the gap between advancing technology and senior citizen/novice user divide, by creating adaptive, ease of use platforms to ensure safety and trust amongst these populations.

Bridging the Digital Divide

As technology continues to evolve it is creating unparalleled convenience. Unfortunately, developers are too busy being first with new products and services for those who already regularly use technology but are not spending any time making existing technology accessible to those who have little to no experience using it. Our fun, interactive Focus Groups are providing us with invaluable insights to the mental, physical and emotional obstacles keeping them from adopting technology in their daily lives. Our product has a unique edge, by spending a great deal of time getting to know our target population and what their barriers are to the daily use of technology.

Roadmap 

The business was founded in November 2017. Since then we have made huge progress and gained plenty of traction for being this early stage. As of right now, we have focus groups scheduled and have presented to nearly 20 directors who have given us their support to schedule even more! Our networking list is very extensive for senior care facilities, community clubs and most recently certain local government agencies who are now interested! The focus groups are essential to the success of making the product the way it needs to be to overcome the challenges faced. Along with the focus groups, we have also been in contact with a locally owned drugstore chain who may be interested in a partnership to support each other's services since most of their customers are seniors! We currently are starting to set up our new office to house a full staff for the platform and normal business operations. We expect to be moved in by the end of May 2018. Development has already begun on the back-end systems to support the platform and OS! With your support, we anticipate launching into Alpha by August 2018, Beta in October 2018 and fully launched Q3 2019!

Product Description

Product basics will consist of a custom designed laptop with various additions to improve usability and accessibility.

Currently, we have a multitude of volunteers on board to test out the various functions and provide feedback to ensure the devices are being built to their needs. While we have a basic idea of features to include, most of the fine tuning will come from user input to the planned features is constantly growing!

We cannot release too many specific details regarding the software itself due to the sensitivity of the information.

Planned Software Customization:

  • Video Calling/Chatting
  • Social Media
  • Email
  • Web Browsing
  • Viewing Pictures/Videos
  • Custom UX/UI for easier navigation
  • Accessibility Improvements

Safe and Secure:

Not only will our software package include full Antivirus protection, we also plan to include Identity Theft software. Protecting our seniors is a high priority for us. Our own internal privacy policies will include never selling any information. We also will adopt a "minimal access needed" approach to further protect personal information by limiting any access needed to such information to be just enough needed to perform their duties and nothing more. The CEO has had nearly a decade experience working in call center environments, he is well versed in methods and trained to establish and adhere to these type of safeguards. 

Laptop:  

  • 4 USB Ports 
  • Block letters on the keyboard 
  • Analog Audio Jacks 
  • HDMI Input 
  • Ethernet 
  • IPS 1920x1080 Monitor with Anti-glare, high contrast and color depth 
  • 15 Inch hybrid model Multi-size SD card reader 
  • Extended battery power 
  • 4G LTE Connectivity 
  • SIM Card ability 

The laptop itself will come pre-loaded with a customized OS (operating system) that is designed and engineered for the users. We plan to have an "account" of each device stored on our servers to allow individual customization for each device at setup and the ability to remotely diagnose and resolve any issues that may arise. All this without affecting or storing the user's personal data. There are plans to include an optional permanent data connection so the device will always be online without the need to pay an additional ISP. We also intend to have SMS ability for easier communication with loved ones.

Risks and challenges

Profitability:

Getting the company to the phase where it is profitable is a big challenge. We do not anticipate to have any non-investment type revenue streams until we open for Beta testing planned October 2018. Our Alpha stage costs to setup the service platform is the most expensive part of this project.
Our target audience are seniors and we do recognize a high majority of users who could benefit from this service may be on low or fixed incomes. The platform itself when launched will be as low cost as possible. The average service plan we are estimating to charge $50-$80 per month. We also plan to try for medicaid/medicare subsidized costs to further help cover the costs for the users.
This is a very low cost for the end user considering they will be getting a laptop, customized software, managed system and full support if anything goes wrong!

Adoption:

We do face serious challenges to overcome these barriers but we are working diligently to make this into a reality. We plan to increase adoption rates by marketing our product directly to senior communities and assisted care facilities. There are plans to also provide direct sales to seniors and demo the product in house to the customers. Eventually we may include basic computer usage classes as well.
Our goal is to provide this service to the millions of users out there whom could benefit both mentally and physically by having ease of access to communicate with loved ones and discover the vast information, entertainment and services available online!

Pledge today and help us build a better future for everyone!

Feel free to contact me with any questions, comments, media requests, etc at rick@assistanddevelop.com

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Funding period

- (30 days)