Share this project

Done

Share this project

Done
Get ready for an enhanced riding experience with the world’s brightest and most advanced tail-light.
Get ready for an enhanced riding experience with the world’s brightest and most advanced tail-light.
1,593 backers pledged $125,986 to help bring this project to life.

Firmware Update Available & FAQ Page

Posted by Hauteworks (Creator)
11 likes

Dear Backers,

Hope most of you are having some good rides with Rayo.

We are posting an update to let you know that a firmware update is available. Many backers provided us with feedback on the sensitivity of the brake lights and we believe that we currently have made some improvements over the original version. We have updated our server and you will be able to update your device through our app. We are happy to hear what you think about the change!

We do have some ideas to improve the brake sensitivity on climbs and downhills but we will need more time implementing and testing it.

How do I know whether my firmware is up to date?
Currently, the only way to check whether the firmware in your device is the latest version is to go into Firmware in the app and press Start. If your firmware is not the latest version, the app will proceed with the firmware update. If your firmware version is the latest, the app will tell you so.

On a separate note, we would like to share the link to our FAQ page. It is still far from complete but we would like to share it for those who are having a little trouble with their device. Any inputs or suggestions are welcome!

FAQ: https://hauteworks.zendesk.com/hc/en-us/sections/360001344271-FAQ

Until next time.

Best,

Hauteworks Team

John Gener, Shinsuke Katsurauma, and 9 more people like this update.

Comments

Only backers can post comments. Log In
    1. Hauteworks Creator on

      @鎌田一成 Thank you for your understanding. Let us know if you need further assistance.

    2. Missing avatar

      鎌田一成 on

      Thank you
      I will somehow use it

    3. Hauteworks Creator on

      @鎌田一成 If the strap doesn't work for us, we can always issue a refund. Please contact us at support@hauteworks.com. Thank you!

    4. Missing avatar

      鎌田一成 on

      The band for the aerosheet post
      It is too long and slack.