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Get ready for an enhanced riding experience with the world’s brightest and most advanced tail-light.
Get ready for an enhanced riding experience with the world’s brightest and most advanced tail-light.
1,593 backers pledged $125,986 to help bring this project to life.

Shipping Delay

Posted by Hauteworks (Creator)
13 likes

Dear Backers,

We have some unfortunate news this time.

While we have been doing our best to start shipping at the beginning of next week, we have faced a problem that has inevitably set us back.

During the manufacturing of the plastic enclosure of Rayo, a defect has appeared that has not been there before. Such defect does not meet the standards of our workmanship, nor will it meet the standards of our backers and therefore, we have stopped manufacturing and have decided to correct our tooling.

Although our manufacturer is saying that the correction can be applied in only a few days, due to the holidays next week, shipping will be delayed a little further. We expect shipping to start in the second week of May.

We sincerely apologize for this delay, and we hope that you can understand the situation.

In the meanwhile, please double check your shipping address submitted on BackerKit. We will finalize shipping address on the 2nd of May.

Sincerely,

Hauteworks Team

Michele Ballardin, hherz, and 11 more people like this update.

Comments

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    1. Missing avatar

      C.j.evenhuis on

      Things like this happen, thanks for keeping everyone informed!

    2. Xavier Malparty on

      I'm in! Thanks for great communication and sense of quality! Definitely appreciated! :)

    3. Missing avatar

      ChanghyeonKim on

      I respect your decision for excellence!

    4. Neeraj on

      Thanks for the update.