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Get ready for an enhanced riding experience with the world’s brightest and most advanced tail-light.
Get ready for an enhanced riding experience with the world’s brightest and most advanced tail-light.
1,593 backers pledged $125,986 to help bring this project to life.

Customs duty and VAT

Posted by Hauteworks (Creator)

Hi backers!

Until recently, we were not completely familiar with customs duty and VAT, especially in the EU. Every country collects duties and taxes on imported goods based on its own regulations and it must be paid in order for the goods to be delivered. While we originally did not account for these costs in the pricing of our campaign, we plan to pay for all customs and taxes prior to shipping regardless of your country. We have come to realize that not only paying extra is an unpleasant experience but also that it requires a lot of time and paperwork for the individual to handle customs.

We started our Kickstarter campaign to reach out for help and in return, Rayo has been funded beyond expectation. This is our way of thanking you all for the continuous support.

Thank you!


Hauteworks Team


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Allen Foster, Psypang Kao, and 7 more people like this update.


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    1. Missing avatar

      Anthony Caluwaers on

      Thanks to you too. 😁

    2. Marco Dinkel on

      Wow! Thanks a lot. That’s very nice and generous...

    3. Missing avatar

      David on

      It's fab that you're paying the duty and VAT, a real, unexpected bonus.
      Are you still on track for delivery in April?
      And could you stop spamming on the other campaigns? ;-)