We are happy to announce that we've found a good fulfillment solution for shipping from inside the European Union.
This will have a positive effect for any backer living in a EU country, or asking for shipment to a EU address.
1) If you live in the EU and you have a normal (non-Worldwide) pledge, you don't have to do anything.
You already have freight charges included with your your pledge ($ 18 for Scientist, $ 49 for Rookie/Elite Agent, $ 60 for Team/Squad, $ 110 for Earth Defender). Those charges will now cover both shipping and VAT. You will not have to pay for additional custom charges or VAT at customs - we will take care of them, and the shipment will come free of any additional taxes to pay.
2) If you live in the EU and you have a Worldwide pledge (or another pledge with free shipping, such as Armored Agent or Galaxy Defender), an additional 10% must be added to your pledge.
This is only about half of the 19% VAT which we will have to pay on your invoice, which will be entirely covered upfront by us. As the shipment will come from a EU country (Germany), you will not have to pay any taxes or custom charges.
Example 1: A backer with a normal Worldwide Elite Agent pledge ($170) will have to add $ 17 to the pledge. The pledged amount becomes $ 187, but it is now inclusive of VAT and shipping and with no custom charges.
Example 2: A backer with a Worldwide Elite Agent pledge and $ 100 of options (pledging $ 220) will have to add $ 22 to the pledge. The pledged amount becomes $ 242, but it is now inclusive of VAT and shipping and with no custom charges.
This will still be much more convenient for you than getting the parcel through customs, which requires VAT to be paid in full and often some custom/handling charges.
If, for any reason, you don't like the idea of adding this 10% amount to the pledge, we can still ship your rewards from the USA if you prefer (but we don't see any reason why you should prefer this).
The additional 10% may be added now by "managing your pledge", or can be added after the Kickstarter ends with Paypal payment, when we send out the survey and you can do the final selection of options.
Please note that nothing changes for Europan countries outside the European Union (e.g. Switzerland or Norway), or non-European countries.
Thanks for your support!