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Plant Link makes you a smarter gardener.
Plant Link makes you a smarter gardener.
877 backers pledged $96,690 to help bring this project to life.

Building, Packing, Shipping!

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Hi, Backers!

The past week at the office has been action-packed!  We finally received all of the necessary components and materials to build, pack, and SHIP your PlantLinks!  Here are some photos:

Tim programmed all of the Basestations
Tim programmed all of the Basestations
Joanna and Eduardo assembled the Basestations - so many tiny screws!
Joanna and Eduardo assembled the Basestations - so many tiny screws!
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 Here's a video of the action!

The boxes arrived!  We enlisted David (center) and Matthew (not pictured) to help us assemble boxes in exchange for cake.
The boxes arrived! We enlisted David (center) and Matthew (not pictured) to help us assemble boxes in exchange for cake.
Leaning tower of Basestation boxes during our packing extravaganza.
Leaning tower of Basestation boxes during our packing extravaganza.
The office in full packathon mode.
The office in full packathon mode.
So many Links!
So many Links!
Finally, the shipment on pallets and ready for pick-up!
Finally, the shipment on pallets and ready for pick-up!
Tim and our very helpful FedEx driver loading out.
Tim and our very helpful FedEx driver loading out.

 Shipping Update for North American Backers:

We shipped out our pallets yesterday, 3/4.  Our fulfillment service will receive the pallets on Monday, 3/10; in-facility turnover will be longer than we anticipated, approximately five business days.  Backer rewards will thus ship on 3/17 if all goes according to plan.  If you are in the US, you will receive your orders in 2 to 7 business days from 3/17; if you are in Canada, your orders will arrive in 7 to 12 business days from 3/17. 

Thank you all so much for your patience and support!  We cannot wait for your feedback about PlantLink!

As always, if you have any questions, please contact us at info@oso.tc, and follow us on Facebook and Twitter to stay up-to-date with the goings on at Oso!

-The Oso Team

Ehsan Noursalehi, Richard Young, and 3 more people like this update.

Comments

    1. Creator Cathy Leonard on March 18, 2014

      I really appreciate the explanation, everyone! I'm super excited to get the links, and I hope everything is going smoothly. :)

    2. Creator Oso Technologies on March 18, 2014

      @Cathy - Sorry for the confusion! As Chris said, you'll be getting a base station with one link + however many other links you ordered during the campaign. Additional pre-ordered links from after the campaign will come in a separate shipment. This ended up being the easiest way for us to manage our internal inventory, so we apologize for any confusion that might have resulted from that decision.

      Thanks for understanding!

    3. Creator Chris B on March 18, 2014

      Cathy,

      I got the same email, and I think the wording of things is a little confusing, but you (and I) should be okay. Here's the text from my email:

      --Item Number-------------Description-----------------------Qty Shipped-
      02 Basestation with Green Link 1
      06 Green Link 2

      Note the descriptions of the first line: Basestation WITH Green Link. In other words it appears that OSO, when they go retail, will be selling the basestation with a link included. That's the default package. So line item one is a basestation plus one link. Then line item two is an individual link, and the quantity is 2.

      So, obviously, Basestation + 1 link and then add 2 more links = 3. But my initial reaction was the same as yours: I'm supposed to get three! Why does it only say two?

    4. Creator Cathy Leonard on March 18, 2014

      Hey! I just got the shipping confirmation for my items, but the list says 1 Basestation and 2 Links. However, I was pledged under this one: EARLY BIRD SPECIAL: You've been following Oso since the beginning. Have a base station + three Links for cheap.

      Will I be getting a third link?

    5. Creator Tomás de Lancastre on March 9, 2014

      You're forgetting about the European backers and that is really sad..

    6. Creator Chuckles on March 6, 2014

      Hopefully the SmartThings crew can provide some pointers to smooth the way for you, having recently navigated both the CE and AU/NZ (C-Tick) certifications.

    7. Creator Oso Technologies on March 6, 2014

      @Djapink - We're still navigating the CE certification maze. Hopefully we'll have an update sometime soon.

      @Paul - You should be able to look at your survey responses in your Kickstarter inbox.

      @Jesse - Woooo indeed!

    8. Creator Paul Borokhov on March 6, 2014

      Quick question: I'm wondering what I put down as my shipping address. Where can I check that?

    9. Creator Djapink on March 5, 2014

      What about the european backers, when will we receive our Links?

    10. Creator Jesse Schoff on March 5, 2014

      Wooooooooooo!