We Are Shipping Outstanding Orders!
Its been a long time since our last update, we really apologize for such a long stretch of silence. We have had an extremely difficult time wrestling with our suppliers, but in the end we are making sure that none of our backers are left without dice!
To date, we have shipped 4025 out of 4269 completed orders. Many of you have contacted us to say you love the dice. It has been great to see our project come from an idea to reality and make so many people happy. At the same time, it has been a really terrible experience for backers who are still waiting patiently on their promised dice.
Of the people that didn't have their color available, understandably, many of you chose to wait for the colors you had originally chosen. This wait was exacerbated by our supplier promising over and over to deliver the outstanding order, including the Gold dice, with just a short delay.
The factory that we worked with from Shenzhen, China has failed to produce the gold dice, after many promises, continuous reassurance, and extra payments, it has become obvious that they are just stringing us along. They have also failed to meet the quantities ordered of several other colors.
Due to the missing dice and setbacks with the factory we will be offering all those who have been waiting for dice the ability to switch to remaining colors (that we have in stock), and we will be also sending you a pair of free bonus dice as a very small token of apology for you waiting so long.
The colors we have available are Silver, Black, Silver with Black Dots and Space Grey.
Over the coming week we will send out a new survey (to the remaining backers) that will allow you to update your address and select which color dice you would like. The next update will include instructions as to how to complete the new survey.
LUMA DICE TEAM