Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
I never got mine. I live in Taiwan.
Our "Do" and "Go Back" cards don't work. How do we get a replacement?
So, how do we get a copy of the instruction booklet?
Today the Plobot was delivered, my daughter likes it a lot.
However, there is a problem with the 'Go ahead' and 'Go back' cards, they don't work as they should: one of them works like the card "Play" and the other one works like the card "Purple".
Is there any chance I could get replacement for those 2 cards (Go ahead and Go back)?
Thanks a lot!
Plobot Team, my set is missing the Play and Go Ahead cards so I haven't been able to use mine yet. I know that the Color cards more at least since the LED will change to that color. Do you know when the replacement cards are going to be ready yet? Thank you.
I received my Plobot yesterday and my daughter is fascinated with it! However, I think some of the RFID cards are not working, like Go Back (Go Ahead works phew!).
How can this be resolved?
Thank you for the words of encouragement and sharing stories of your excited kids - it means a lot to the team as we keep this project going. We are now preparing to send replacement cards to those who received faulty cards, especially for those with Go Ahead/Back/Play not working. For the instructions, it is a work in progress here at https://docs.google.com/document/d/10vlTneUwHsg0hni-iHcsLaOixHJavPAYT6DdtsT24Mo but we are finalizing the design of the instruction booklet and teaching guide to send out to everyone.
Firstly I want to say well done to you for taking this project this far. However what the amount I've pledge to your project, I expect the return you've promised. I'm missing the Base and password to instruction and teaching guide.
Please let me know what the Stations are? are they just cards I can print at home to satisfy the function? if so please send me the artwork.
Also the password to access teaching and instruction guide.
Please assist us in delivering what we have pledge, I have come to accept the loss and moving forward to enjoy the product.
It finally arrived today. Was very excited to open it. Plobot looks awesome and the finish is pretty good. However, no instructions and the requested servos for the arms weren’t in the box either. Did anyone get those?
Does anyone have a full copy of the instructions as I can’t find them on the Plobot blog site and the content we can get to with the password isn’t the instruction!
Also, some cards don’t work such as the critical Play card, as well as go ahead and go back. I made it turn a couple of times and the colour changing cards work really well.
So, if I can get instructions and fix the faulty cards then overall I’m pretty happy.
Finally got it today. No stations (3) inside no quick guide too, white one instead of red/ orange (wait too long that I forgot) I ordered. Other that these, the finishing seems Ok. I haven't switched it on yet. Hope it work! Not a great experience overall!
I would edit my comment but don't see that option. I just realized the color was asked and it has to do with the color of the arms, so please disregard that. I also realized that they did respond to my Kickstarter message from a few weeks ago, but Kickstarter was not sending me emails because of some issue which I now resolved. They did reply with the instruction manual so I will now see if I can get it running and if I'm missing things other than the face stickers, and maybe the base as I'm still not sure what that is but don't recall seeing it.
I received a white plobot. My reward was for a colored one, but as I don't ever recall being asked for a color, you'd think I'd at least have got a random one (I actually just assumed they didn't make colored ones since things sounded like they barely even made them as is). Also didn't even know it was being shipped, it just showed up. I have no idea how to use it as the "Guide" was not included. There are no face stickers, and probably missing other things based on the comments here. I'm not even sure what a Base is, but I don't think I have it. I didn't actually count my cards so don't know what may be missing. Since there were no instructions I simply charged it and put it back in the box, with the assumption I would be getting a reply to my message, but as I didn't, it still is sitting in the box.
Is there any news on shipping to the U.K.? Not heard anything about tracking!
I haven’t received a tracking number or any other notification about the shipment. As other backers mentioned, the Plobot team is suggesting contacting them via email, but they haven’t shared it. Tried contacting them directly via Kickstarter messages, nothing...
On May 19th the Plobot team said, "In any case, please send me a message by email about what happened and we will work out details.".
I don't have an email address for them, and they have not responded the message I sent via Kickstarter - my main concern is getting "Go Ahead" and "Go Back" cards that work because at least then the kids can start having fun with Plobot.
Does anyone have an email address I can contact please, or know where I can find an appropriate email address?
Same issue here as Jordi Valls mentioned. I received just the bot and some cards. Please, correct this.
Wow, what a journey, just came across this: https://hackaday.io/project/10733/logs
Kudos & huge thanks to the whole team!
Thank you for being so perseverant and pragmatic and getting these robots shipped.
It's not perfect (yet) but at least the kids are already having fun with plobot :)
And thank you for continuing to push forward even after shipping!
Looking forward to a full card description for the kids, an updated teacher's guide and some way to fix unresponsive cards.
I haven’t receiving a tracking number. What is a good way to contact you about that?
Hi Plobot Team, Hi Rudi, My Plobot arrived today. Unfortunately some of the cards do not work. Especially the "go ahead" card functions as a "play" card, so my kids cannot make the Plobot move forward, only turn right (left and back do not function either). Can you please send me replacementcards? Of course the plobot looks fine and i think it will be much fun to use it. Regards. Tobias
During the updates I mentioned many of the manufacturing issues we faced and the decision was to give more cards than what promised. In any case, please send me a message by email about what happened and we will work out details. It will take some time but we will sort out problems.
Very disapointed: missing cards, at least: BOOST, REPEAT, DANCE, RAINBOW, TEACH, LIFT, STORE, RANDOM, but i m not sure, i don t find a cards list, many others don t work. No paper, start guide or station. Can you send me a complete cards kit again please?
Same here. Missing cards, cards that doesn't work at all, 2 reset cards, ...
I hope that the guide on how-to-reprogram the cards will be available soon.
Received mine yesterday. The left wheel is not working so it goes round and round. Also some of the cards (go back, repeat, and few others) are not working. No stations in the package. Have 2 very disappointed kids. I am very disappointed too.
Hey guys, I am finishing delivery today. Contact me if you didn't get your tracking number. Right now customs / package redirection / wrong addresses have my attention.
I want to thank all the ones that have been sending me videos of your kids or lovely comments about how you used the prototypes in a classroom setup. Also all the useful feedback I have received.
In order of priorities, I will be publishing a teacher guide by the end of the month. Among other things, it includes a guide that some of you generously helped me to prepare. It also explains how to reprogram Plobot and cards (what is not easy but hopefully someone in the community can help me to explain it better). If you want to collaborate or if you want early access, drop me a line.
I would like to share that we found out with two cases till now that there were no problems with the cards themselves. But as there is no published manual, it` was confusing, to say the least.
Once that is done, I will finish the edit of a guide about how to hack the servos to the arms. It's of course, in the TODO list to deal with any missing parts.
I have also received my Plobot. As what many others have reported - not all cards are working, missing cards (rainbow, dance), no stations. :-(
Finally, I received my Plobot. And while happy to receive anything, #metoo a lot of stuff is missing. While sensor cards are being read, it seems that they are not working at all. Stations are missing, and no manual. Is there any way to reprogram the cards and hack the Plobot?
Petr: Plobot cards are NFC - easy to reprogram them with your phone (if NFC enabled).
I've received my Plobot today, ~30% of cards are not working. Some are missing alltogether (all modifier cards, rainbow + dance cards). Stations are missing as well.
I received mine yesterday, and have similar issues to those described below. Here is my message I sent to the project creators:
I received my Plobot today (thanks!) but there are a few small issues, I pledged for the expansion set, but I received a green (instead of the asked magma orange) plobot and I seem to be missing quite a few components.
I don't have some of the command cards as listed in the project, including "Rainbow", "Dance", "Boost", and "Random". As I don't have a full list of what cards to expect I'm not sure if I'm missing others.
I don't have any of the stations (I'm supposed to have the original stations and the expansion stations), I don't have any face stickers, and I don't have the promised extra building blocks.
There is also no guide of any kind included, and I cannot find a guide on the website.
I have tried introducing cards to the Plobot, but they don't seem to be working correctly. My "Go Ahead" card seems to function as the "Play" Card, my "Go Back" card does nothing (so I can only turn left and turn right, not move forward or back). The colour cards and sound cards seem to work correctly, and I haven't tried the sensor or modifier cards yet.
If you could help it would be appreciated. I don't want to introduce the bot to the kids until I can at least move backwards and forwards!
I reserved my yesterday. My son was very excited to play with it , but I didn’t found any manual for learning about it.
Received mine yesterday, works almost flawlessly with the exception of Go Back as others mentioned (it appears to have functionality of Purple card and also breaks the Plobot down so it has to be turned off and on again), Repeat is also behaving weird as well as Sound cards.
It would be great to get some sort of manual and also would be nice to get ability to change the source code of Plobot so we can hack around it and extend Plobots functionality, maybe also some program to edit card codes as the Plobot appears to have RFID reader and writer.
Also received mine today and my son was super excited. Like other people already noted, a few cards don't work and the instruction manual is missing. Would be great to get some more information about using the robot properly
I just received mine. I didn't receive the boost, rainbow, dance, backward, or random cards. I haven't used it yet but I'm interested to see it work.
Arrived GREEN instead of BLUE. Missing Items: Face Sticker, Base & Expansion Set, Cards (Boost, Random, Rainbow, Dance), Instructions Manual. The Go Back & Re cards are not working. Can I get some help with the prior mentioned? Thanks.
Just received today (14/5, Hong Kong), yet to unbox.
Planned to be my son's birthday present last year but still catch for his birthday tomorrow :P
Just arrived in Brisbane Australia. Looks great and can't wait to start using it with students. However I seem to be having the same issue as others listed below with the cards.
Go Forward = Play
Go Back = Do nothing
Most of the others (that I have tested so far) work ok, but forward and back are essential to the device.
Can they be reprogrammed? The box seems to suggest so, is this something we can do easily at home?
Got it. After reading the comments I guess I'll have to open it to try it out before daughters birthday in late June.
Ugh, painful Kickstarter lesson learned: I wasn’t buying a $109 USD product, I was taking a $109 USD gamble. Instead of getting a fun robot to teach coding to my six-year-old daughter, we got a piece of junk that simply does not work as advertised.
Got the plobot. 6 year old was so excited to receive it and fell in love straight away. However the love is being sorely tested as most cards don't work.
Go Forward = Play function
Go back = No function
2 Reset cards, one glossy and one matt have different functions, one does seem to reset.
Really hoping we can make this work! If it did I have no doubt it would be used a LOT.
Oh, and the Sol card does not make a noise
Plobot arrived, Orange instead of Blue, but not worried. not sure what each of the cards do and the link to the manual goes to your blog and we need a password to get it.
got the plobot. Some cards do not work and missing a simple instructions card in the box. Had to go to the campaign page of kickstarter to see the meaning of some cards.
Cards which are not working properly are for example:
- go backwards
- sound (dance???)
- See (drive untill obstacle?)
Germany - shipping notice here (without content, mail is empty)
I'm glad you're at least honest with us. Plobot did not result in what you wanted it to be but you are transparent. Technical projects are alaways complex. I'm still so disappointed about that Ulo desaster... We'll see how Plobot turns out when it arrives here.
Hey guys.. I'm sorry about anyone getting anxious but no, the project is not dead. The rewards are ready and yes, we are shipping. But also, yes, super super slow.
I acknowledge that is bad being unresponsive with the comments and updates. But it happens that the marketing guy, the delivery guy, the engineer and the guy at the assembly line are all the same guy. So bare with me.
I spent some days answering your messages and preparing the pictures and videos for an update. It's coming out today.
This seem futile but what is going on with this project at this point? If its dead we have a right to know that.
Also to all backers if you go tot the main campaign page and scroll waaaay to the bottom their is a "Report to Kickstarter" button where a formal complaint about lack of communication can be made. While it won't get us our money back it does help to ensure that they can pull this over on another set of people.
Delayed by more than a year.
Two months and counting since last update.
This is far from acceptable. Tell us what is going on.
time for an update?
Wow, thought I'd check in because I relocated for work and never heard back after sending a message. Will there be an update soon? I noticed it's been months since an official message and I actually thought these had shipped already and I missed mine.
To say I’m disappointed with this project is an understatement. I paid $170 CDN to back this project that is OVER a year late. It will not have moving arms and cannot connect blocks to it. I wish I would have saved my money and bought one of the many coding robots that is currently on the market that appears to be more capable at a lower price point.
We have not got a significant update in a month an a half, what is going on?