Dang them bugs!
It's just come to our attention that almost all of our replies via the Kickstarter messaging system since 20th November have not made it through to our backers. We make a point of replying to every single message, and apologize for this snafu. We are going to have a chat with Kickstarter and find out what has gone wrong with the system.
In the meantime we'll re-respond to all messages from the past two days. For those of you who messaged us before then, and whose issues have not been resolved, please drop us a line at cs@the3Doodler.com.
And as per our last update, please send ALL onward queries to cs@the3Doodler.com. We do and will get back to each and every one of you.
The 3Doodler Team