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A Wi-Fi speaker to directly stream online music. Intuitive control with touch & motion. Simultaneous listen with friends anywhere.
A Wi-Fi speaker to directly stream online music. Intuitive control with touch & motion. Simultaneous listen with friends anywhere.
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414 backers pledged $59,850 to help bring this project to life.

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    1. Sugr Creator on December 10, 2015

      @Peter @Scott
      According to our customer support log, your issues should have been fixed.

      @Jamie
      We will contact you in Email to check your problem.

      To All,
      Sugr will support each of you to make sure your Cube works well with our latest software. If you have any issue, please drop us an Email support@sugrsugr.com.

    2. Missing avatar

      Priam on November 24, 2015

      So it seems that unbaking this project was a good idea. I have some experience in crowdfunding and product making and this really was a bad campaign from the start.

      I hope that most of You will at least get a refund.

    3. Peter Zlebek on November 15, 2015

      Checked the comments to see if anyone else was experiencing their cube not holding a charge. Mine wont either. Sugr, you gotta do something about this... Mine is a paperweight now too!

    4. Scott Stortz on November 9, 2015

      Hey Jamie let me know if you get a response I have the same problem one cube works great the one I gave as a gift is now a paperweight won't hold a charge won't let me connect. Hence they gave the cube back how embarrassing. I have sent them emails for two weeks now no response PLEASE!!!!!!!!!!!!! HELP sstortz104@gmail.com

    5. jamie on November 9, 2015

      As i have mentioned a few times on the support page, my sugr makes a great paper weight. It will not turn on or retain a charge if it is unplugged.

    6. Missing avatar

      A.J.
      Superbacker
      on August 28, 2015

      Android App Beta site down????

    7. Greg Hurlman on August 11, 2015

      One of my two Kickstarter cubes is DoA - hasn't turned on at all since I received it. What can I do?

    8. Sabine Kurz on August 10, 2015

      There are a lot more people using Android than iOS, so why isn't the Android app ready yet?

    9. Missing avatar

      SimonN on August 10, 2015

      Still looking forward to transform the piece of wood into a speaker...

      Any update on the android app?

    10. Missing avatar

      Kevert on July 22, 2015

      Hi Sugr,
      What is the android App release plan ? I m waiting for it.

      Thanks,

    11. Missing avatar

      SimonN on July 17, 2015

      Got my cube yesterday.

      Very nice craftmanship and high quality.
      Now we just have to wait for the app.

      And buy a new plug converter/adapter.
      Unfortunately the delivered adapter is not usable with german sockets...

    12. Krystal To on July 13, 2015

      Received my Cube last Friday. Beautiful piecepiece, can't wait to test it when the Android app is ready.

    13. Sugr Creator on July 10, 2015

      @Vlad Fefelov

      We designed Sugr Cube for home use. Now many users have asked to make it portable to anywhere, so Wi-Fi hot spot may be needed. Sugr designer is thinking about this mostly from user experience point of view, technically we can support that.

      We will let all of you know once we decide to work on it or not.

      Please also understand that Sugr is a small team, just 4 software engineers, we have bugs to fix and new features to develop, we will prioritise, please be patient as well.

    14. Sugr Creator on July 10, 2015

      @Paul S

      Thanks for your wish list, I am so happy that your wishes are what we are planning:

      Stereo pairing will be the first to come, then should be custom radio and Spotify. DLNA is very complex, we cannot promise anything yet. Dual control, I'm not sure I understand your need correctly, we can talk offline.

    15. Sugr Creator on July 10, 2015

      @Brent Gath
      It is so kind of you to help answer the questions. A big thumb to you!

      Best,
      Sean@Sugr

    16. Sugr Creator on July 10, 2015

      @Scott Stortz
      Android app will be ready in August, we will start beta test in two weeks. Please get new release and updates from Sugr Forum: http://forum.sugrsugr.com/

    17. Scott Stortz on July 10, 2015

      Love it just wish like many others need android app was available planning to give one as a gift. Also would be nice if Amazon music could be added to the function screen other than that great product

    18. Brent Gath on July 10, 2015

      @Vlad The Cube has internal storage that can hold 500-700 songs. Those songs can be played anywhere, with or without wi-fi. I believe you have to use the app in order to access the internal storage though.

    19. Brent Gath on July 10, 2015

      @Oliver, @Christian, @John etc: Sean posted in the forums that the Android app would be ready in August. You can ask to be put on the beta testing program and get it a few weeks earlier. The address to that forum post is here:

      http://forum.sugrsugr.com/t/i-dont-have-iphone-what-can-i-do-now/82

    20. Missing avatar

      Olivier Croisier on July 10, 2015

      Received my Cube today here in France.
      Nice package, gorgeous Cube, but the provided US-to-french power outlet converter doesn't fit in french outlets... I guess I'll have to order a compatible one from Amazon :/
      Also, any idea regarding the availability of the Android app ?

    21. Missing avatar

      Paul S on July 10, 2015

      And there is no Android app yet, coming soon.

    22. Missing avatar

      Paul S on July 10, 2015

      Oh, and 1 more point, the app in appstore is for phone only for anyone having problems finding it for their ipad ;)

    23. Missing avatar

      Paul S on July 9, 2015

      Also, my BBC Radio 1 stations sucks. This is not the cube as other stations are fine, is it possibly how the station is implemented in the software?

    24. Missing avatar

      Paul S on July 9, 2015

      2 cubes received today in UK. Very happy with build quality but here's what I'd like to see:

      1. Stereo sound (It's being worked on)
      2. Dual control (If I have the 2 speakers on the same radio channel I'd like them to be in sync)
      3. Allow addition of custom radio stations
      4. DNLA server access
      5. Spotify added

      I look forward to the possibilities the software iterations bring.

    25. Missing avatar

      Christian Werner on July 8, 2015

      @sugr ... is the Android App already available in Play Store? Can't find it.
      Can you please provide an direct link?
      Without the app it is only a nice looking but expensive pice of wood ;-)

    26. Missing avatar

      Rhiella on July 7, 2015

      Please provide a direct link to the android app. Like many other backers I cannot find it.

    27. John Sutich on July 6, 2015

      @Sugr , I received my Sugr Cube the other day and am having difficulty finding the Android App in the Google Play store as well.

    28. Vlad Fefelov on July 4, 2015

      Hi. Received my cube a few days ago and It's awesome! The quality is above my expectations. One thing I couldn't find is can I use it without wifi? Like if I take it somewhere out

    29. Missing avatar

      A.J.
      Superbacker
      on July 4, 2015

      @Sugr we received our Sugr Cubes yesterday. Can't wait to get them going but I can't locate the Android app. Please advise. Thanks.

    30. Brent Gath on June 30, 2015

      @Sugr Thank you. The issue I was having may haven been caused by dust or something in the connection port. I gently used compressed air to clean the port and it charged just fine after that.

    31. Sugr Creator on June 30, 2015

      @Brent
      4hours will give a full charge. Both know on and off will keep charging it. You can use the iOS app to check the battery status.

    32. Brent Gath on June 30, 2015

      @Sugr What is the charge time for the battery? I plugged it in last night and when I woke up this morning it had not charged. Should I leave the Cube on or off during charging?

    33. Sugr Creator on June 29, 2015

      @Kevert

      We tried ourselves, Sugr Cube App on Apple App Store is free. About the credit card, it is related to Apple services. This is the link to app store: https://itunes.apple.com/us/app/sugr-cube/id909830324…

    34. Sugr Creator on June 29, 2015

      @Brent
      Thanks, the team would be very happy to feel your excitement.

      We do not have a dedicated plan for content development today, our plan is to collect all the backer feedbacks with a survey (after we ship all of them and confirm the arrival). Then based on the survey we will prioritise the future development.

      So before that, please use AirPlay to enjoy your favorite content.

    35. Brent Gath on June 29, 2015

      Finally got my Sugr Cube in the mail today! I'm loving it! Excellent build quality and the sound is great! Unfortunately I live in Germany so without the ability to access my VPN service I cannot use the Pandora feature but I expected that. I can still use it via my phone and stream it to the cube.

      @Sugr Is there a time frame for iHeart Radio to be added??

    36. Missing avatar

      Kevert on June 29, 2015

      @Sugr,
      When I try to download it using iphone 6, it asked me to input the credit card number and pay for it, please double check it.

    37. Missing avatar

      Kevert on June 29, 2015

      Does it support AP mode ? Otherwise if I need to bring it out, how can I let it play the music without internet ?
      Still looking forward the Android app.

    38. Sugr Creator on June 29, 2015

      @Kevert
      Please search "sugr cube" at the Apple App Store, it is FREE.
      Or follow this link please: https://itunes.apple.com/us/app/sugr-cube/id909830324…

    39. Missing avatar

      Kevert on June 29, 2015

      When I download the IOS app, it asked me to pay the app, what happened ?
      I can not user Android app config it because it is not availible yet, And what I can do it only
      download the app and config it, is there any other way I can config it ?

    40. Missing avatar

      Kevert on June 29, 2015

      I can not find the android app !

    41. Missing avatar

      Kevert on June 29, 2015

      I spend 42 euro customer fee, it is really very much if compare to the device price.

    42. Sugr Creator on June 26, 2015

      @PaulS

      We are developing the stereo function. It is more complicated than we estimated. So we cannot have a well planned deliver date. We may be able to invite you for testing this feature in August.

    43. Sugr Creator on June 26, 2015

      @SimonN

      We plan to ship for Android user at the first and second week of July.
      The Android App will be release at the end of July.

    44. Sugr Creator on June 26, 2015

      @Eleonora
      Yes, we can send you the tracking number.

    45. Missing avatar

      Eleonora on June 25, 2015

      Hello! Is it possible to have a tracking number for the delivery of my cube? Thanks!

    46. Missing avatar

      SimonN on June 25, 2015

      Any news about the progress for Android users?

    47. Missing avatar

      Paul S on June 17, 2015

      Is the stereo option still coming or has it been implemented?

    48. Manish Galada on June 16, 2015

      Been using the sugr cube for some time. Very happy with the build quality.

    49. Sabine Kurz on June 12, 2015

      Any news on the Android cubes?

    50. Sugr Creator on June 12, 2015

      @Kevert
      Relevant information has been sent to your email, please check it.

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