Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Did you all get the reward? I am still waiting for mine. Wrote two times to the creator - no answer ...
To work in iPad mode, the panels must be pointed directly at the sun. I have the 18w and 12w and they both have to be done that way to charge an iPad. iPads need a lot of power to charge.
Bright sunny day. Charges iPhone ok, but iPad never charges (always red). 12W panel.
Used it in the desert. iPad did not load. iPhone ok. Other to load a battery ok bit with noises. Now I have to wait for more sun here to use it again.
@Adam- you can try charging the ipad in iPbone mode. It will still work. iPad mode requires more power than iPhone mode but both will work.
Received my strongvolt 12v around an hour ago and am testing it now.
It's a bright sunny morning in Tokyo with almost zero cloud cover.
My iPhone's charge (I haven't tested a fell recharge yet), but iPads (and iPad minis) do not charge.
I still haven't received anything and according to USPS, neither have they.
The winter holiday would slow things down a bit, by considering that the products should have been delivered well in advance, that shouldn't be any excuse.
Still not received anything - starting to get a little worried.
Thanks for the quick reply Ian
@Jason, we are sending those out to you today, sorry it was missed! Direct message us if you are having issues charging, we can help!
Did anyone order extra cables and receive them? Did they come in a separate package or the same one as the panel? I haven't been able to get the 12W to charge either an iPad or an iPhone.
Received my 12W in Italy yesterday, no custom taxes (and this is a great thing).
Not yet tried, but sunlight is not so direct in this time of the year over here...
Anyone got their 12W to charge iPad? Can u share a photo of the sunlight requirements?
I assume here in Malaysia and Singapore have the enough direct sunshine to be able to charge the iPad or iPhone.
The iPhone setting is also red all the time.
@Ng Wei Keong Same here. With my 12W panel under bright direct sun day. Red all the time. Cannot charge my iPad.
@Ian just got my solar 12 going to used it today sending pic at the Beach
Received my upgraded to 12W panel. However on a bright direct sun day here in South East Asia, still unable to charge on the iPhone and iPad settings. Red all the time.
On the standard setting, it can charge other devices, but not on iPad Air 2. Anyone can share their experience?
I'm still waiting. Tracking only says says "Pre-Shipment Info Sent to USPS" on November 24th, and that tracking information isn't available (presumably because I'm in Canada). My fingers are crossed that it will arrive before I leave the country at New Year's, and not during the two weeks that I'll be away.
Still no refund. Any news? I completely lost faith...
Received mine last week. Only got to test it yesterday, it's been cloudy and I live at 53.5 degrees north. So not much direct sunlight right now, it wasn't able to charge at tablet rate. It worked great using the other setting and put some charge into my portable battery pack.
Received mine yesterday. Looks great, feels very rugged.
Even the carabiners included feel durable. Thanks for all your hard work.
I have mine and I love the overall quality. The yellow stitching looks awesome. If I could make only one suggestion, it would be to have a zippered pouch to hold the electronics and cable. Great work guys!
Still no shipping update and no charger in sight. My last few inquires I have received no response. C'mon guys, give me something here...
Backer kit indicates that the product has been shipped, but USPS still only displays the pre-shipping info. Hopefully, it is just bad timing and USPS will update within 48 hours.
Got mine in Paris today. So international backers should begin to get theirs too. Sky is overcast, so no way of telling if it works, though.
@Ian: what is the status on international shipping?
Same as @Ande, status on backerkit is not yet shipped.
@Penguwin- glad you got yours and it's working out for you. We hope your wait was worth it!
Hope to get mine soon... but status on backerkit is not yet shipped.
Still waiting for my charger
Correction 23rd of October?
Anyone of the stand alone backers has seen their pledge money back as promised on the 2rd of October?
I'm in the state's and still no sign of my charger or a notice of when it will be shipped. Really starting to regret backing this...
Hi, I was informed that shipment of the product has started, but as I am an international backer (Singapore), when can I expect my shipment - waiting for this for a long time already.
I got a shipment notification (in Canada) and delivery two days later! Product was smaller than I expected, which is great for mobile applications. The panels themselves are very sturdy, and I don't honestly have much worry about damaging the product at all. Happy customer here!
@Ian: I haven't received a notification of shipping to me yet.
I'm an international backer. What is the status on that?
I have no idea how I missed the last three updates. Must be going blind.
Got my tracking e-mail and then the charger showed up an hour later.
Received my upgraded to 12W charger a few days ago and have been using it on the dashboard of my car parked in the sun... As far as I can tell, it works beautifully so far.... Review on it to come once I get some more time to play with it.
Those where canceled bro. They are in the process of issuing refunds or credit toward a solar panel with suntrack tech check your backer dashboard.
Are the stand alone smart chips shipped??
so is it weird I get an emailed tracking number half a month after I have already received my solar panel? i just got this email today
I got mine today! Thanks Ian!!
I Got mine in the mail, thank you guys!!
@Rich- We totally want to see pics from Antarctica!
@Dan J Martinez- Glad you are loving it!
Hi Everyone- Over 500 of the chargers have gone out so far! The tracking numbers through Backerkit have not been working, hold tight everyone's is on the way! We will be working with Backerkit to get the tracking numbers updated today also
I still have not received mine also.
I'm still waiting for mine. Ian - let us know the shipping status. Should those of us that haven't received one be worried?
@Randy Mine did the same thing too when the switch was on iPad until I angled it at the sun for about a few seconds and then it started charging the ipad.
I agree with David and Jeter, we please get an update with an expected receipt day?