Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Hello, I believe I filled out my survey but now realizing I never received my wallet. Any help?
Hi Istvan, thanks for your feedback! Glad to hear your experience and that you are loving your Fantom Wallet thus far! We will definitely keep everyone in the loop for a second version :)
*6 months. Sorry :)
Long story short, I am using the regular carbon Fantom 7 with gold clip for about 7 months now.
I am absolutely love it, compact, looks cool, lightweight, etc.
Of course as the first version of an awesome project it is not perfect, but it is so close to it, thus I forget the few downsizes in no time.
Hey Ansix, if you make a second version and it is worth to upgrade, definitely count me in.
Ps: My gold clip holds up as well so far. Using it within my jeans pocket 24/7...
@ Tan, we'd a look and your survey has not been completed yet. We've sent you a message to follow up. Looking forward to hearing back :)
hi，still yet to receive my wallet too
@ Sho, Tobias, and 홍대규, please check your PM Inbox :)
Hey Ansix - late group pledger here, but I still have not received my wallet.
so i took the patient backer option for a regular size 7 carbon fiber... well this was a year ago and im starting to get impatient now, so has my order been overlooked or what?
Hi Ansix, I’m using this product for months and I like it so much. But I want to remove the white fabric too. Could you send me how to remove it?
I’m so glad to hear you have plans for next Fantom Wallet. I can’t wait for improved one.
@Ryu, thanks for your feedback!! We do have plans for improving the Fantom Wallet, and coin capacity is something we are looking at. In any case, we've sent you a PM :)
@Michael, thanks for your comment! We've sent you a PM as well!
Hey Ansix - late group pledger here, but I still have not received my wallet.
I'm using this wallet few month now and I love it. cool design, very small. It does Everything I have expected or hoped it does. The price is okay for this material.
@Ansix Could you send me the details about remove the white thing too?
The 2€ coin could be a little bit too thick for this wallet (0,1 or 0,2 mm), it is off a little bit on the inlet side.
If you plan to make a improved version: Would you expand the coin place (for 2 € coins)? That's the only thing I want to have improved.
@ Jeremy we sent you a PM :)
@Ansix Is there a way to remove the white stuff inside the coin compartment? The white thing is breaking apart and is blocking the way inside the coin compartment.
@Michael, we've sent you a PM :)
Question - what is the specification of the screw used in the wallet? One of the screws in my front plate popped off and I can't find it (the inner silver threading is visible). I thought I'd just order a pack from eBay, and I don't want to gamble.
Other than that, 3 months and going strong! Really satisfied with my purchase.
@Geoff There is no way to force the machine to charge one card versus another. Our recommendation is to take the card out of the wallet. The second best option is to put the Compass card at the bottom with all other RFID cards closer to the top with non RFID cards spaced between.
@George Thanks for the feedback about the wear. We're looking into different materials with less friction to cause less wear on the cards.
Vancouverites/creator- with Vancouver transit readers now accepting debit and credit cards, we are advised by translink to always take the compass card out of the wallet. If it is the closest card to the reader, do we need to worry about the other cards being scanned? Given that this wallet was developed in Vancovuer, I figured someone might know.
I'm still using it. However, two of my cards borders have been damaged. I've replaced my checking card once already. The edges of the cards seem to get worn going in and out of the wallet. The money clip was not very tight either so I had to bend it slightly. Working well now.
@ David. Thank you!! Glad to hear :)
@ Daniel, glad to know you finally got your package! We understand how frustrating it is when packages get stuck at Customs. We are happy to hear that you like the wallet very much! As for the money clips, we will follow up with you on that. And Fantom Wallet V2? Why not? ;)
Finally my Trio arrived after 4 month delay and problem with customs <3
The Wallet is very good processed but the money clip not.
All 3 are very durty and scratched. For 25$ i expected better quality or quality control .
I hope we will see a Fantom Wallet V2.0 or maybe a discount for the next generation ;)
Overall i m very happy with the wallet, only the money clip must be controlled before get shiped out. Or maybe i m the only one who get 3 bad pieces :/
Great wallets, love it!
Thank you everyone for your feedback! Much appreciated and we know where to improve for future products, especially for the coin holder. Thank you!
@ Nick, please feel free to send us a message regarding your suggestion :)
@ Brenda, glad to know you love the wallet! Yea, we definitely recommend wearing the Fantom Wallet in the front pocket! For bending the clip, did you try bending it against a hard surface like a table top? For that last bit of extra tension, you may need to exert a little bit more force to get that.
I bought a wallet for both my husband and I. He didn’t like it, as it was too stuff to carry in his back pocket, & he refuses to wear it in his front pocket. I LOVE mine. The only issue with mine is that the (purple) money clip won’t hold only one or two bills. It was so loose that I had to bend it. I couldn’t get it to be as tight as his blue clip, so I have quite a bit of stuff under mine so my money doesn’t fall out. Hahaha
@Carl Lum thanks for the suggestion! It does help in the short term, but after 2 hours it's back to usual. I personally don't care too much about shaking my wallet a bit before trying to extract the coins, I just brought it up so if there'll be a 2.0 version of the Fantom they'll know what to improve.
@Michael T: There was plenty of space in the coin compartment when the wallet was first designed. But they've now added a fabric layer to deaden the sound of the coins. It's this extra layer that's making things tight. Maybe trying jamming a popsicle stick in there to "flatten" out the fabric a bit to get more space.
In love with this wallet. Only question I have is if you’re going to release the sale of sides so that you can swap out for having or not having the coin side? It’d be great to have the option to buy another piece and swap out as needed.
I have a slight suggestion for improvement: in the coin version, it's easy enough to insert the coins - but they tend to get stuck inside their compartment and require shaking to loosen them up. Making the compartment ever-so-slightly wider should solve that without any major downsides.
I've had my Fantom wallet for several months now, and it's great. However, I'm still finding it difficult to fan out the cards evenly. Usually it takes me a couple of tries and I find that you must "flick" the lever just the right way. Removing a card from the middle of the pile is a chore. And try as I may, I simply cannot hold and flick the wallet in one hand! The person in your demo video must have really big hands.
@ Scott, glad to know you love the Fantom Wallet :)
@ John, sorry to hear that. Typically, the aluminum plates would hold up pretty well in regular usage and that it's stored in a pocket that is not with other items. If you put keys in the same pocket as your wallet, then the wallet would be more prone to scratches.
@ Daniel, we've gotten in touch with you regarding your pledge to help you out.
@ Will, we've gotten in touch with you :)
hi～team of fantom wallet。I have received your product, but there is no wallet clip. There are mounting holes on the product. I would like to ask if they are missing or the wallet clip needs extra purchase. If you need extra payment, please buy me a link. Thank you.
i think i m the only one here who didnt recived the trio....
5 out of 5 stars for functionality
But 2 stars for durability. I haven't even had this thing 2 months and it's all scratched up.
Got my trio!! Lovin’ the new wallet. No more back pocket thick wallets for me. It took a few days to break in but it’s working great now. The money clip also holds a lot of bills very well! Looking to buy more for gifts.
Thanks for all the feedback and comments everyone! We will definitely keep these in mind for future product designs. Thank you so much for the support!
@ Daniel, we are sorry to hear of your experience. Our last email to you was on October 12th and we have not received a reply yet. We are more than happy to assist. We've just sent another email to you to follow up with your pledge as well as your wallet issue. We also provided you with your survey link indicating exactly the item(s) in your pledge. We will await for your email response and again, we are more than happy to assist. Thanks!
I would’ve loved to leave a positive comment, but unfortunately I had a bad experience. I ordered the Fantom Wallet with money clip and only received the fantom wallet. When I tried contacting them it was as if they didn’t believe me and asked me to produce my receipt to show them I did. I don’t know why they didn’t have it on file, but I did and I still after months later have not heard anything back from them. I had an issue to someone’s earlier as well where the screw fell out. However, I couldn’t find mine so I had to find one to fit. Unfortunately, no one has helped with this company and I am very unhappy, but they don’t seem to care :(
I received my Fantom Wallet with money clip and I love it.
But one thing that I want to share is that one of the screw was come out and almost lost if I were drop it off. Fortunately that I found it in my pocket and screwed it again with glue.
Watch out not to lost your screws.
Got my fantom about a week or so ago and I absolutely love it. There is indeed a bit of a break in period for the wallet, but it’s all going very smoothly. The money clip holds bills in quite well and doesn’t seem to have a lot of give, which is phenomenal.
the wallet is good inhave been using it daily since i got it, but sometimes it hangs,but i think as you said it need more time and it will become easier to insert and remove.
has anyone tried to anodize the money clip to get it to turn blue. Is it possible ?
I must say about the coin version, a 1 euro coin gets stuck every time. There is just not enough space to slide up and down. Maybe it's just half a mm but I think it's not tested with this coin. A 2 euro coin slides easier.
Thanks everyone for the feedback and comments! There's a brief break-in period to the wallet of about 2 weeks. After this period, inserting and removing cards will be easier. The Fanning action will be smoother too.
For the money clip, if you want to adjust the tension, you can remove and bend it to the desired tension. In general, it can hold quite a few bills without losing tension. We did test out money clips during our development. Having said that we are always looking for ways to improve :)
Michael, the money clip is a separate item. If you are interested in getting one, please send us a PM and we can assist. Thanks!
I've received my wallet yesterday - and it was just as described. There was a small break-in period but now it's all smooth. The plastic handle doesn't feel cheap, per se - but hollow. You'd expect it to have more weight to it. The texture on it is nice.
However, I didn't get the money clip with the wallet. Was it supposed to come in the wallet's box? It doesn't seem like there's any extra space under the foam (and it came apart when I tried taking it out to check).
Hi there, I've got mine and design is perfect. I used it for only a day and it's hard to put my cards into the wallet. Maybe time will fix this but wallet damages the corner of my cards. And I can't put cards that has sharp edges into the wallet. Is there any tips for these problems?
Using it for a few weeks now and have a few comments. Overall it is a pretty good product. I only have 1 big problem.
The money clip doesn't spring back. If you put too much in, it will permanently bend the clip and leave a gap. The only way to get rid of the gap is to take off the clip and manually bend it the other way.
Shouldn't the material selected have a higher strength so it doesn't change the bend angle permanently when loaded? Did you guys look at springback in testing?
I feel like spring steel would have been a better choice or a different grade of titanium.
I like that wallet, but it has started to damage the corners of my credit cards and drivers license. They are starting to peel apart at the corners or they have bent corners.
@ Lee, please send us an email at email@example.com and we will be able to assist you there :)
@ Gutterdrums and Brent, glad that you are enjoying the Fantom Wallet. Thank you for your feedback!
I've had my wallet for a few weeks now and I'm really enjoying it. Tip though, don't keep your wallet in the same pocket as your keys. The plastic frame has become rough and worn. The Fantom logo is also starting to fade off as well.
I’ve had my wallet for a few weeks now and am extremely satisfied. Much thanks!