Ok so there was too many problems with surveys and support but since everything is mostly done now with the submissions in game and emails/rewards organized, now is the time to unveil this:
Made an auto-support email with a bot of sorts using this.
What this means is if you made a mistake on your survey, didn't get your survey or wanted better messaging support and don't want your reward anymore all you need to do is send an e-mail exactly like this to the address above:
Important note: Don't add anything else to the email, just fill it out like that or else it probably won't work. Also don't send anything else, it won't pick up anything other than emails in the format above.
Basically write an “x” in the subject line. In the text area write your backer number first, then type the email associated with your Kickstarter account (double check to make sure), lastly put your Paypal email if you have one or just leave it blank if you don't. This is kind of an odd way to go about this but can't think of another way to go about it.
Can't make changes or do special requests and will just have to input what you wrote on your survey so if you don't want your reward anymore because of this just send an email following aforementioned steps. Also you can do this if you didn't like how it took so long, any reason really.
This is for backers who don't want their reward anymore. For those who do just ignore this update though there is something about a mobile game down further. This contradicts the giant red banner above but anywho~
Need to figure this out now before sending out rewards. What it will do is crosscheck info on the email with the Kickstarter info which will then mark you off from the list. After this is done I'll send the edited list off to get all the digital things ready.
Think this is the best way to go about this? Really wish there was a way where a way to do this through Kickstarter so you could just push a button and give back a pledge.
Didn't think it was feasible to keep up with so many backers and the attention so put an amount aside specifically for this. Tried reading up and the gist I got was if you wanted to do this first wait until you ready to send things out in case something came up or other unforeseen happenings.
The bad news about this is that you can't get the full amount back due to fees. Also depends on how many backers do this if that makes sense.
Going to try and find a financial group to handle this if there are a lot of requests but if not will probably just do it myself through Paypal. Don't know what to do about those without Paypal so will have to figure something out. Will make a small announcement about this later and when it will happen which depends again on how many backers do this. Plus need time to crosscheck manually to make sure there isn't any shenanigans with people pretending to be backers.
Some notes: You can do this even if you already filled out a survey, even the submission and physical reward tiers, can just delete your thing from the game and just not ship things. It won't be a hassle at all so don't worry about that.
Summary: If you don't want your reward anymore do that email thing explained above. Any backer can do this.
Can't keep up with things anymore and have missed too much plus suck at support, getting help and took way too long making things. Think this would have gone far better with the original goal and like 300-400 backers. Granted, probably shouldn't have done stretch goals but there were complaints that there wasn't any when it went over the goal, then there were complaints that they were too stupid so I don't know.
Got the game done with the whole casual exploration thing going on so that's good.
Going to try and have it automatically do other things for when people want to report a bug they can just email it with the title [bug report] and similar. Just going to see how this works out first.
Made a mobile game using my old version of this game by just sort of porting things over. Added a lot of story things since it's supposed to tell the story about why things are the way they are in the main game (why there are no people around), sort of a prequel or prologue.
Yes I know this sounds dumb and excessive but wanted to do something with the first version instead of letting it rot. Still needs a ton of work but this is what it looks like at the moment:
Tried to finish this before the greenlight thing but couldn't get rid of the shoddy knock-offs and some other problems so put it aside.
It's mostly just wandering around with a few different regions and reading things, tapping on creatures to attack them or tapping on food to eat. Does have a neat control scheme and a mini-game but it isn't anywhere close to be done anymore - almost all of the art needs an update.
This should be the last update before the one giving a link where you can download your rewards and announcing a release date.
Yes updates were kind of lame, not nearly as good at explaining things as previously thought.
But anyways, will wait a bit to make sure all backers read this, made sure to check the box to send it to everyone.