Where there's a whip, there's a way
Hey folks, Stuart here. Seeing the comments, emotions, and general lack of faith pouring in from the update the other day, it is pretty obvious we have a lot of work in front of us. Not only to bring the project up to par but also to win back some trust in the abilities of the team.
This is going to take work and I will need your help in order to understand what needs to be done and how to get there.
Refunds are not being considered at this time. We are still working on the project, despite some heinous delays, and the goal is to still ship something to be proud of. Hang in there. As long as the dev team is still invested then there is hope.
I do want to validate the concern though. Lack of communication is never good. Delays are never good. You have right to question what is going on and I will work to answer your questions and get things back on track.
In light of all of the disappointment, I want people to honestly evaluate why they backed this project. What appealed to you and made you want to throw money at it? This is a rhetorical question but I do welcome feedback. I just reviewed the front page for the campaign along with the pitch video and I am not immediately seeing anything that should lead to such disappointment in the art direction or mechanics. I realize the delays are a huge factor but I want to evaluate if there is anything else in your minds.
Keep in mind, I am trying to come at this from a somewhat neutral 3rd party perspective to provide an objective look at where the project is, what's going wrong, and how to fix it. It seems in taking on PR, I am inevitably going to have to take on some PM work as well. Here goes.
I have a queue of test videos but it sounds like that is not interesting at this point. These were all created around March of this year in the Unreal engine. I will provide them all in a separate update just for posterity's sake.
Here is what I have prioritized in getting ASAP:
- New and detailed project timeline estimate for delivery including a timeline of events and efforts so far
- Developer build access for $400 and up backers and/or Alpha
- Resolve Paypal and account creation issue (this goes out to you, Ivan)
- Current status of game, assets, and efforts
- Get some developer diaries so you can hear from the dev team - what they have done, what they are doing, and what is to come
- A broad breakdown of fund usage since the KS campaign closed