First Batch Almost Shipping
We started making Jasper tables in bulk as soon as the Kickstarter ended. Right now we have about 150 tables (with toppers and cup holders to go with them).
So why weren't we shipping tables?
We did three rounds of shipments to test out the boxes and some improvements we made to them.
Then we had to order the boxes and wait for them to be delivered. Each table comes in two big boxes, each topper is another big box. We ordered 1000 boxes. It takes a little bit of time for them to make that many boxes.
Most of the boxes were delivered right before Thanksgiving, but we were still waiting on the extra edge protectors. They arrived about a week ago, so we are now all set on boxes.
So why aren't we shipping tables?
This is what you all have been asking about, and this is why this update is later getting out than I'd like (we aim for an update every month).
We are using a new pledge manager (different that what we used for The Duchess). We're really excited about it because it is going to make it easier to integrate the pledge manager into our online store and shipping label printing process. When we ran The Duchess campaign, the integration wasn't as smooth, and we spent countless error-prone hours manually making sure the right stuff was being shipping to the right people. I am excited that we will have an improved process for these fulfillment integrations this time. It will mean a much smoother and error-free process once we get going.
"Once we get going", is the key part of that sentence. There have been some technical hiccups getting the pledge manager set up. I am in contact with the company. This is nothing that can't be overcome. But it does mean the pledge manager didn't get out when I thought it would.
I am still hopeful we will have the pledge manager for you this week. I kept delaying this update because I kept thinking I would have that link for you in just a couple days.
These bottlenecks are frustrating, but they are not surprising. We had accounted for some back and forth getting the boxes. None of these issues have slowed down table production.
We are still on schedule. I still anticipate shipping out the first 165 tables before the end of December and having 300 tables shipped out by the end of January.