Frequently Asked Questions
Right now we just have two. They are listed in the options section.
$500,000: Option to purchase wing shelves.
$1,000,000: Option to purchase navy play surfaces.
If we can hit those, we are working on the possibility of being able to offer a cream or brown play surface and the possibility of being able to offer chairs.
We're all ears, but we are going to be very, very careful about adding any more options. We won't risk the schedule.Last updated:
The main goal, size, and wood of the tables is the same.
1. We have directly addressed the production schedule problems The Duchess had by proving our whole sourcing and production line before the Kickstarter. Making the table in the USA gives us tighter control of the schedule and allows us to respond to problems much quicker.
2. We have directly addressed the shipping damage problems by splitting the table into two boxes, hiring a box consultant to design our boxes, using double the cardboard thickness that the box consultant recommended, and doing a 20 table test shipment to test the boxes.
3. As with any product, we learned a lot after talking with people who were using it on a daily basis. We implemented many improvements based on this feedback including:
* Changed the topper from two-piece to three-piece to make it easier to take on and off.
* Changed the play surface material to a new synthetic material that doesn't shrink.
* Added a groove to tuck the play surface into the armrest so that the edge isn't visible.
* Added more screws to hold down the base boards to make sure they don't warp up.
* Using better metal leg brackets that fit better and are reversible.
* Using a better system to drill the holes for the leg brackets so they line up better.
* Added a screw to bring the corners tight so that it is easy to get the butt joint tight.
* Made assembly much easier with some changes that are kinda hard to explain, but trust me, it is super easy now.Last updated:
We love listening to your ideas. Many of our best table features come from listening to you, the gamers.
However, there are a few options we have already decided won't be possible with The Jasper. Limiting the options is the only way we can get the price down to this level and it is the only way we can meet the production schedule. And we are very serious about hitting those dates.
The Jasper will only be available at normal table height.
We won't be able to offer plexiglass with your table. With shipping considerations, we think you are better served buying some plexi at your local hardware store.
No LED lights. No built in card holders.
We are committed to doing absolutely everything we can to hit the schedule. Sometimes that means making hard choices about the options we can include. I'm sure we could sell more tables if we offered more colors and more heights, but we won't sacrifice staying on schedule.
If any of these features are a deal breaker for you, check out our custom tables at http://www.boardgametables.com. We can do all of these features and more on those tables.Last updated:
At first it might seem like there is a lot less to the topper, but it has about 50% of the wood that the table does. And it has just as much surface area as the whole table that needs to be sanded, stained, and finished.Last updated:
Every table will come with a gray play surface in the box. You can order additional gray mats and/or mats of any other unlocked colors and they will be shipped to you in a separate box. We need to do this to keep the logistics standardized.Last updated:
It is all cardboard and can all be recycled.Last updated:
Not really, but kinda. We don't offer monthly payments. But you can pay for just the base table in the Kickstarter and then add the topper and other accessories in the pledge manager when it gets close to time to ship your table.Last updated:
We will replace any parts that are damaged in shipping or do not arrive to you in new condition for any reason. We will replace any part that has a manufacturing or material defect in the first year.Last updated:
The cup holders are easily removed from the table and then reattached in any of the eight spots. Two spots on the side of each end, and one long double wide spot in the middle on each long side.
Those are really the only places it makes sense to have a cup holder on a table this size.
You may think you'd like one on the edges of the long side, but trust me, you don't. We built a table with cup holders there once and it was awful. It forces you to sit uncomfortably close to the other person on that side to use it.Last updated:
The base boards (the three boards that form the bottom of the table, sitting under the play surface) are made from plywood. For a board that needs a large span and we don't want to warp, it is the strongest and most stable option. Everything else is 100% solid wood. Well, the screws are metal. I mean, you wouldn't want wooden screws.Last updated:
Will this project interfere with the custom tables you sell? Will my money be used to support that operation?
No. They are made in the same facility but we have a completely new area and new machine setup dedicated to The Jasper. BoardGameTables.com runs The Jasper tables through a separate company from the custom tables so that Kickstarter finances don't get intermingled with custom table orders.
On both sides, we take customer money before building and delivering the table. We take that stewardship seriously. It is our policy to always have enough money it the bank to fulfill all outstanding orders. We never use that money for marketing in hopes that future payments and growth will pay for tables we have already committed to build.Last updated:
It is our plan to keep producing The Jasper for the long term. However, we anticipate that a lot of people will buy one during this Kickstarter. We will ship everything to Kickstarter backers before we ship to people who order after the campaign. Our plans are to produce Jaspers for the foreseeable future. But I cannot predict the future or make guarantees. I cannot promise what the price will be in the future. The only sure option is to back this campaign.Last updated:
That depends on what you scratch it with and how hard you press. That may sound like smart alec answer, but it is the truth. No one can make an indestructible table. If you ding the tongs of your fork into any table, it is going to leave a mark.
I can tell you that we are using a professional post-catalyst clear coat finish. It's going to be at least as good as what you buy in a furniture store. This is the same clear coat that we use on our custom tables.
Post-catalyst means that we add a catalyst (hardening agent) to the clear coat ourselves right before getting ready to use it. Many smaller operations use a pre-catalyst instead, because a post-catalyst doesn't keep from one day to the next. So, if you aren't doing significant volume you can end up wasting a lot of finish.Last updated:
Yes. Local pickup in Jasper, MO is available for free, but pickup times must be scheduled in advance between 8-5, M-F. "Shipping" is free if you choose this option.Last updated:
Like anything, the better you treat it, the more gracefully it will age. Don't set hot food directly on it. Use a hot pad. Avoid sliding abrasive material (this can include some corrugated cardboard boxes) across it. Check the leg bolts a couple of times a year to make sure they are still tight. Clean the topper with a wet cloth and mild dish soap. Clean the play surface with a wet rag (it is ok to get it really wet if you take it out of the table first) and dish soap if needed. You can also use a hand vac on the play surface. Don't let water stand on the topper for more than an hour.Last updated:
Table arm rests: 41 lbs, 62" x 12" x 6"
Rest of the table and cup holders: 53 lbs, 39" x 25" x 5"
Topper - 56 lbs, 45" x 24" x 4"Last updated:
I don't think the story of The Jasper makes any sense without the story of The Duchess. One of the things that makes The Jasper great is all the lessons we learned from The Duchess. The Duchess is a good solid table that I am proud of, but we learned 20 or 30 little things that we could do better.
The details of some of those little things are boring and don't make sense without a lot of background information. It is hard to explain how experience helps, but that experience is a big part of what we are bringing to this project.
Secondly, I want to show the lessons learned that are going to help us deliver on our promises. Frankly, the details of the design of the table don't matter much if we aren't actually going to come through and deliver what we say we are.
I think The Duchess shows 1. That this isn't our first rodeo, and 2. If there are problems, we will stand with our backers and take care of the problems.Last updated:
Yes you can. However, the colors and sheen are a little different-- the unstained option will also be available if you want to stain/paint those accessories yourself. If you are ok with that, please pledge for $1 and then you can order stand alone accessories in the pledge manager after the campaign ends.Last updated:
You can, but we will deliver tables to people who pledge for a table during the campaign before we deliver to people who pledge for one after.
You can choose to pay for toppers and cup holders now or in the pledge manager. It does help us plan better if you can pay now, but we understand some people would rather have the payments spread out.Last updated:
We don't mean to be rude. But when a lot of people have questions, sometimes it is better for us to be able to give everyone a short answer quickly rather than let the questions stack up.
Likewise, please forgive me if my comments have spelling and grammar errors. We try to make the main page perfect but that isn't possible with the comments (and there is no way to edit them).Last updated:
That isn't a question. But really, the play surface is great. However, we designed the Jasper so that you can replace it with your own piece of neoprene if you like that better.Last updated:
We have done multiple tests - pouring a lot more water on the table than you would get in a typical spill and aiming that water directly at the crack - and we have been able to wipe up the spill and then remove the topper without a single drop getting through. However, I cannot guarantee that in real world situations a few drops won't get through as you remove the topper. Even if they do, a few drops that you wipe up right away shouldn't hurt your game.
But the topper was designed and tested to prevent all the liquids from getting through. We tested multiple gaskets to get the perfect one.Last updated:
I am thinking of making my own accessories. What is the size of the dovetail attachment on the table?
11mm at the top and 18mm at the bottom. 12mm deep.Last updated:
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