Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
@Daniel and @Sandy, please contact our email@example.com to help you.
I havn't recieved my collectors edition yet.
The game is still un playable on my Xbox I’ve emailed and tweeted you about this
I am backer 18841 for the collectors edition.
I have the steam key but no boxed game.
How do I get my full reward
When will KC:D be available on GOG Connect so KS backers can finally access a DRM-free version of the game? The Steam version is useless to me.
I would like to swap my steam PC version of game for XBOX1 version, if anyone is interested contact me on mail firstname.lastname@example.org
Everything is fine now, time to play, at last.
1 month later, still nothing.
* Is "J.R." still around ?
* Should I contact Kickstarter directly .. ?
I just wanted to drop in to say that I am thrilled about how this game turned out. :-) I backed in the hopes of getting a good RPG with a more realistic setting. I certainly got that, but wasn't expecting it to also feature many of my favorite characteristics of the Gothic games, as well as the Elder Scrolls games.
The setting is wonderful, the attention to detail in the landscapes and historical buildings would have been enough to make this game worthwhile to me. That the gameplay turns out to be pretty much exactly how I like my open world RPGs was a wonderful bonus.
@Mario Sure, nothing is promised, so they can do what they want. The do, however, have drm-free options. And even though it wasn't promised, stores gives them the keys for the backers for free. So it's mostly lack of concern and care for their backers. Many of whom were the ones asking for it from day one. And yes, they didn't promise it, but did say they would look into it. Maybe they thought the backers were just asking for the good of mankind but not for themselves. Go figure.
I'm basically on the same boat as @Jalister. I will never claim my steam key. But I don't consider Warhorse Studios a reliable developer and have them pretty much blacklisted.
@Kevin Mooare: Please contact our support about the rewards.
@Dietmar Aumann: Of course. Please contact our support.
It sucks. Because there is always should be a PDF manual for such games.
@Neo the manual is built into the game under the Codex, which should have everything you need to complete the game.
The thing is with Kickstarter is nothing is ever promised, the whole thing about crowdfunding is that they are a journey and in that journey things change, issues crop up, different ways of doing things become apparent, and of course delays occur. We as backers accept the risks of all this when we sign up for a Kickstarter account, and we are rewarded for taking risks by paying a lower price than we would at retail. I've taken part in 30+ projects, and very few of them progress as the creator initially expected when the projects were launched.
In this case, we have been delivered substantially the same game as we originally backed, and the only loss being the manual and a metal box. It seems most backers are happy with that hence the real lack of complaints, so I would doubt Warhorse will bother employing someone to design, write, edit and organise a manual and then get it printed and dispatched on that basis.
This game has NO DIGITAL MANUAL? How that ever possible?
While I agree the language is unnecessary, some people did back for physical rewards because they wanted a manual. A manual was listed in those reward tiers, so those backers should not have to deal with it. I backed digital, and I'm still hoping for a drm free version. I have not claimed my game because I have lost interest in it due to the lack of interest in the backers. No drm free, no Linux version. Drm free or refund would make me happy.
Thank you for the game and the updates. Reeky is next on my quest, but I have just got distracted with other things in the game! Really enjoying it and not had too many problems on the PS4. So glad I backed this 😊
I finally got my soundtrack and PC game, thank you! You guys need to work faster though!
@MsDemeaner, I would suggest toning down your language if you want people to take you seriously, and spamming the comments will not do you any favours too.
The manual is not being printed, deal with it. Its not necessary and the details have been moved into the game. You did not pay for a manual. You pledged to the project, and they sent you a game as a thank you.
I want my fucking manual cunts! I paid for it specifically!
I want a shirt in my fucking size. I paid for it you assholes!
Give me what I fucking paid for you lying, thieving useless cunts!
I demand what I fucking paid for!
I had a £20
KNIGHT (digital) pledge - does that not include the final product?
Annnd I got an email. Wait and see.
thank you "J.R."
So, after almost 1 month and many tickets closed with no reply (except the first one, closed with no warning). I'm still waiting for either a game key or a refund (either asked 3 times).
To me this is a disaster of a kickstarter, with no respect for their backers.
Just curious how I check if my game is being sent to me. I selected PS4. My name and address are on your website in my profile, but yet i have not received any information about my game being mailed. Please let me know an update, as no information is seen on your website.
I must say...this is one of the best kickstarter projects I supported Although they canceled the printed manual and the making of DVD. Because of that I sold my package that I got for 35€... exactly the price I paid for the whole pledge.at least I got the game for free^^
The game is awesome...even with the bugs (and there are a lot).
I guess they meant you had to contact them before the choice of platform was closed, but I'm not sure.
Howeve as I said, I think that it's not possible lo swap version with another users as those information are on your own profile. At least they didn't explain how.
While I agree that their communication and support are awful as well as their lack of regards for their backers, I suggest you to inquire them about how to swap version with another users as they are the one suggesting it. But I guess it won't change anything for you as you wanted the linux version and there's no such version.
From Shithorse Studios:
> Unfortunately we cannot provide any refunds, sorry!
> We sent out emails in November, made shout-outs on our social media platforms like Twitter, Facebook, Google+ and our Forum about a possible platform change. And we updated our Kickstarter campaign about it: https://www.kickstarter.com/projects/1294225970/kingdom-come-deliverance/posts/2043982
IN THIS UPDATE THEY SAID:
> Unfortunately we will not release Linux/Mac version any time soon. We are sorry for that and we are ready to refund you. Please contact us via email@example.com to get the refund. Thank you!
I CONTACTED THEM AND WHAT THEY SAID?
> Please feel free to swap your version with one of the other users on our Forum
> Sorry, no refunds. Thanks for your understanding.
WHAT "UNDERSTANDING? I UNDERSTAND THAT YOU ARE F*CKING BUNCH OF SHIT AND SCAMMERS. YOUR CAMPAIGN IS A F*CKING FRAUD. GIVE ME REFUND NOW!!!
But can I sell account of KC:D official site? I never used steam and code is not used.
If what you say Warhorse Studios wrote you is true, then they are lying to you. The game is provided on pc by linking your steam account, there is no way to swap your version with another user in that case. Also, they should be the one to provide a fix, not the users among themself.
I believe that the behavior of Warhorse Studios is despicable at best and a clear example of developer abusing crowdfunding by not abiding at its core principles. In the end they produced a game they wouldn't have been able to do otherwise and now that they got the money they don't need backers anymore. The game is out, but rewards and communication have been neglected in most cases.
> From the “Baron” tier above, you will be able to choose our game on any platform you wish from those mentioned above (i.e. Windows PC / Mac / Linux / Xbox One / PS4), with the proviso that on consoles the game must be approved by the platform holders first. In case we are not able to finish or release the game on the platform you chose for any reason, you will be able to choose again (from available platforms) or demand your money back.
I'm a backer of DRM-Free and Linux version. You said this:
> You will be able to choose again (from available platforms) or demand your money back.
From Warhorse Studios mail:
> Unfortunately we cannot provide any refunds, sorry!
> Please feel free to swap your version with one of the other users on our Forum.
No one have a GOG code to sell! No one will do it. YOU F*CKING SCAMMERS!
Hi all! I'm "VISCOUNT" backer. I have a STEAM code (not activated).
I want to sell it or exchange it for GOG code - if it ever possible.
If GOG: I would like to have a game + all digital stuff:
Please someone HELP ME - I don't need STEAM code!!! :(
PM me here or on forum:
A drm-free version was never promised. However, they heavly hinted it. The main question was if they would ever produce a drm-free version in the first place, but since they did, I don't see a reason not to provide a key to their backers. As they was looking into a drm-free release, they should have that in mind at every step, so creating a system that require an account linking (which was never told us before) is clearly against that. So while the main point remain (drm-free was never promised) I strongly agree with you on the other points. They can provide a drm-free version, they just don't want to. They also lacking in communication both during and after the campaign. Only now we see that the updates they made on kickstarter were PR updates, lacking the crucial information the backers deserved. They never engaged us into the discussion of the issue they were facing than later led to missing or underwhelming physical rewards and the lack of a drm-free version. Things we found out few days before the release fo the game while they had plenty of time to let us know. So it's hard to believe it was not intentional.
I don't think we are entitled for a refund for the lack of a drm-free version. I still think backers that don't want to link their steam account to the developers account are entitled to a refund or a different way to access the game. I think that backers of the physical version should be entitled to a compensation for the diminished rewards. We can however still affirm that the developes conduct was lacking and not nearly honest and we have this campaign as proof of that.
Please don't be a dicks and give us GOG codes or refund!
I want my £40 back. I want my £40 back. I want my £40 back!
The game is available on GOG now:
This is the last time I supported Warhorse Studios. No GOG codes and no REFUND. Ignoring PM. I'm starting to hate the Kickstarter more and more with each similar case.
Game out on GOG. I guess dealing with them and make the game available there was easier than providing keys to the backers.
KC:D is now released on GOG.
So where are the big open battles that was promised?
I just read another campaign. They will provide a Steam key to all backers, and a GOG key to any backer that requests one.
Long shot, but anyone has a metal figurine they'd consider parting with?
Just sent an email to support but figured I should post here as well. Can you send me a PC Steam Key? Looks like I missed the boat on registering an account in time to get my steam account tethered to my Kingdom come Profile. Let me know if there is anything else you need from me to get this worked out. Thanks in advance!
Why the hell did I get a steam code, when I selected a PS4 version
Steam version has OST and artbook. But not a GOG?
I think people aren't as upset about not getting what was promised as they are about how things were handled. There was no communication, decisions were made without discussing the options, and the news about the omissions were dropped at the last possible moment. Also some of us are upset about the lazy nature taken with even handling the simple problems of the backers.
I guess I shouldn't have expected every developer to deliver to the degree that Larian, Obsidian, Crate, and Iridium have, to name some.
@Mark Dorney - Fair enough, its your right to get annoyed by it. I'll repeat though that nothing was actually promised. It is the very nature of Kickstarters that they change all the time through their lifetime and that is what has happened on this project. Buying retail is the only way to guarantee what you receive, crowdfunding is always subject to change. We may have lost the steelbook but that has been replaced by a game much bigger in scope as way of compensation as far as I am concerned, and I would rather have had that. Plus we have had the advantage of playing the game years before anybody else (if you played the beta)