Some Very Good News For HAPIfork!
As we have previously announced, we have decided together with SlowControl -the company that provides HAPIfork technology- to move the delivery to mid-November to address a small issue where a hairline fracture appears on HAPifork heads.
We’ve tried a new solution for the production of the fork heads with our manufacturing partners, with some very good results. We are all optimistic that this means we have a sturdier fork in our hands.
We should resume production of HAPIfork that should correct the problem by early November. The Kickstarter backers’ HAPIforks have been shipped to our factory in China, and all the fork heads will be replaced by next week. If everything goes well, we will be moving on to re-shipping your HAPIforks by mid-November.
We’ll keep you updated on the status of shipments in the coming weeks!
Have an exceptionally HAPI day!
The HAPILABS Team
PS: For those who would like some more information on the concern at hand: These hairline cracks on the HAPIfork heads were found to be caused by temperature changes related to the injection pressure.
This was later aggravated by even more temperature changes during shipping, where cargo holds can reach temperatures of up to zero degrees before handling and delivery. On this kind of plastic, the stress from the exaggerated fluctuations in temperature, which is manifested by the hairline cracks, naturally takes some time before it reveals itself.
This is why we did not discover the hairline cracks until a batch of forks had already been sent out to some users.
Here are some images from the factory: