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HAPIfork Is the Smart Fork That Helps You Eat Healthier, Eat Slower and Lose Weight By Eating at the Right Time and at the Right Speed
HAPIfork Is the Smart Fork That Helps You Eat Healthier, Eat Slower and Lose Weight By Eating at the Right Time and at the Right Speed
1,268 backers pledged $134,743 to help bring this project to life.

Some Very Good News For HAPIfork!

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As we have previously announced, we have decided together with SlowControl -the company that provides HAPIfork technology- to move the delivery to mid-November to address a small issue where a hairline fracture appears on HAPifork heads.

We’ve tried a new solution for the production of the fork heads with our manufacturing partners, with some very good results. We are all optimistic that this means we have a sturdier fork in our hands. 

We should resume production of HAPIfork that should correct the problem by early November. The Kickstarter backers’ HAPIforks have been shipped to our factory in China, and all the fork heads will be replaced by next week. If everything goes well, we will be moving on to re-shipping your HAPIforks by mid-November

We’ll keep you updated on the status of shipments in the coming weeks! 

Have an exceptionally HAPI day! 
The HAPILABS Team 

PS: For those who would like some more information on the concern at hand: These hairline cracks on the HAPIfork heads were found to be caused by temperature changes related to the injection pressure. 

This was later aggravated by even more temperature changes during shipping, where cargo holds can reach temperatures of up to zero degrees before handling and delivery. On this kind of plastic, the stress from the exaggerated fluctuations in temperature, which is manifested by the hairline cracks, naturally takes some time before it reveals itself. 

This is why we did not discover the hairline cracks until a batch of forks had already been sent out to some users. 

Here are some images from the factory:
The new fork head prototypes have been received, assembled and tested.
The new fork head prototypes have been received, assembled and tested.
Cold water test following 100°C degrees heating test to demonstrate the resistance of the new plastic mix. The testing procedures are made between -20°C and 100°C (-4°F and 212°F) to ensure the fork can withstand temperature changes well.
Cold water test following 100°C degrees heating test to demonstrate the resistance of the new plastic mix. The testing procedures are made between -20°C and 100°C (-4°F and 212°F) to ensure the fork can withstand temperature changes well.

Janet Goldstein and Bryan like this update.

Comments

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    1. Missing avatar

      Rita Richards on November 23, 2013

      I never received a survey

    2. Jacques, Fabrice, Andrew & the HAPI team Creator on November 4, 2013

      Hello Ray,

      Simply send us a message on feedback@hapilabs.com :) Include a photo of the hairline crack for our record and we will send a replacement :)

      Thanks!

    3. Bryan on November 1, 2013

      It is replaced no matter what according to a previous post.

    4. Ray Triana on November 1, 2013

      If one has already received a fork, will it be automatically replaced or is it replaced only if one detects the problem and returns it?