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@Jon Schnepp Thank you for answering. I guess many of the people complaining (including myself) wouldn't be as upset if they'd known about this simple fact. Instead of posting an update saying you're shipping and then keeping silence, you should have made that process a bit more transparent. So again, thank you for finally clearing that up.
@ Kai Schmidt: im still shipping the posters and figures, my apologies for the long wait. I'm doing it in batches, since the overseas shipping is the most costly and was not factored in for all the multiple different items being shipped separately.
So I pledged 400 Dollars over four years ago because I'm a big nerd and I really wanted this to happen ... and all I got by now is the Blu-ray. I'm honestly beginning to lose patience. Yes, theoretically the documentary is what I primarily pledged for (and I enjoyed it quite a bit), but if there are incentives like posters, soundtracks, action figures and so on that I also paid for, I would really like to receive them as well. Even as I'm sure they are very cheaply made. Can't be that hard to finally ship the stuff if it is already in stock as the photographs show. Just fulfill your promises already.
Yeah also still waiting on an update something. No mail yet...
Have the goods been posted? I still haven't received anything.
Hmmm, another month later and still no posters or patches, which is particularly disappointing since I'm supposed to be getting a signed poster and a special print too to make up for the missing CD I pledged an extra $20 for....
So posters and patches allegedly started shipping the "beginning of next week" after May 16. That would have been May 22. Has anyone received their posters and patches yet?
@ Jon Schnepp: While I'm glad to at least receive the soundtrack as a digital download, I personally would have still preferred to receive the soundtrack in CD form (and I'm not sure I would have paid an extra $20 for a digital-only release).
We are not making physical CD's of the movie soundtrack. We will be sending out digital soundtracks later this year. In exchange, we are adding a special print instead, in addition to the digital soundtrack. Producing CD's at this time in 2017 makes no sense for us, when all you really want is the actual music to listen to.
Super thanks for the update. Now, as for the score CD, maybe that's a little too early to speculate and I'm in no way shape or form trying to twist anyone's arm, especially since posters and patches are being sent, but is there another "several months" wait for it too? Just wondering...
Posters & Patches are shipping at the beginning of next week, along with the action figures and prints! Get your addresses to me if you moved! My apologies for the long wait, but better late than never! I've had lots of ups and downs, and have always planned oon getting these rewards to you, so thanks again for your patience!
After shipping out the most important item, the actual "The Death of 'Superman Lives'; What Happened?" movie, in Bluray, DVD and digital form, it has taken quite awhile to get these other items made and prepped to ship. We'll be shipping from biggest rewards going out first to the least amounts last, but the posters and patches will all get shipped in the next few weeks!
Thanks from the entire team at TDOSLWH to you, for all the love and support!!!
I can't believe how long ago this was and we still don't have, and will never receive, rewards. What a fraud.
Are the people involved in this film (Kevin Smith,Tim Burton,etc) aware that the fans that funded it have been ripped off. Been over 4 years now since you got our money. In your campaign you came across a fan who would appreciate support from other fans. You seemed trustworthy and you were being promoted by some well known websites which gave you some credibility. I'm shocked at the way we've been treated and I can't believe you asked for money for 2 other projects before completing the pledges for this one. I'm not convinced the pledge rewards you promised even exist.
??????? They were ready to ship in August. It's about to be February. At least start shipping some of it out even if its one at a friggin time! geez.
I've never received ANYTHING! either update asap or we should just all contact Kickstarter's support to handle this.
Take care of your customers, or face a storm...
I'm getting some help to ship out the posters, patches, and figures. I will send out an update as soon as they are in the mail. Thanks for the patience.
Hi are we still getting the score CD's, posters and patches? I received my BD/DVD combo but not the other stuff that was under my pledge level.
I've never received any of the deliverables. Can you please check?
Hi Jon, how do we send you a message with our new addresses? I actually changed/updated mine using the "View Pledge" updater on the backer page. Are you pulling them from that as well?
@ Adam Zaner: i will look into that, please send your shipping address here, and i will get you a copy sent out this week
I've never received any DBD/Blu-ray combo, or any link to a Digital Download. Perhaps I was inadvertently skipped. Please do send those items along. Thanks.
My apologies for the longer delay in shipping out your final items. I have them all ready to ship, just got bogged down with delays, and other money people turning out to not be able to deliver, so I'm forced to wait until I can ship the items to you. I was hoping I could get everything shipped but the months flew by, and here we are three more months later. I will be shipping to all the people who backed this kickstarter, as soon as I can. Thanks again for your support and patience.
I noticed on Twitter your doing a "What happened:The series". I'm wondering if there will be a "Kickstarter rewards: What Happened!"
I will be contacting Kickstarter to see if anything can be done. This guy is a complete joke. Last login was March 1st.
I hate to say it but this seems to be a con. He insults the backers of this film by not replying to us while attempting to kickstart another movie. I will never use Kickstarter again nor back anything Schnepp does. WHERE IS OUR STUFF?!?!?!?!?!?
You originally said February, then April, but it's July and you abandoned this kickstarter. Where are you??!!!! I see you on collider videos all the time...how about you take a day off?
Hey, sent you messages and didn't see any reply. I'm with everyone else here wondering when the last set of rewards are going to be shipped. An update would have been nice if they were delayed.
John, it's been 3 and a half years now since I funded your project. When you pleaded for more backing, I decided to up my pledge from $25 to $65. I stood by your documentary. You delayed, I stayed. I was patient. And now my patience is wearing a bit thin. This is the last comment I'm leaving. You owe it to your backers to reach out and let them know about their missing pledge gifts. You given two dates now for shipment of said gifts - February and April - and still we haven't seen anything or an update.
I don't care if you have the gifts or not. You owe an answer to the thousands that made this happen. Please provide an update.
Schnepp needs to get our stuff to us. Last update was on April 8th. NO EXCUSES! Where's our stuff?
@Blake. Nothing else has shipped. On Twitter he said he would be shipping before the summer. He didn't specify this summer, or next summer, or maybe summer 2020 though. So who knows.
So far I've gotten the Blu-ray and that's it. Still waiting on everything else. Has anyone else gotten anything other than the Blu-ray?
Hi Jon, can you please provide another update on the shipped items? It's been weeks since your April 8 update, and I still haven't received anything. I'm going to be moving in a month and a half, and I'd like to make sure they get to my new address. I'm sure other backers are concerned just the same, especially since this is the start of the "moving season." Thanks.
Anyone receive yet?
I have got everything ready to ship, just getting the final elements (tubes, mailers), and will put in the mail next week. Thanks again for the patience, this is a two person crew, and we are doing our best. We are shipping the posters, patches, and figures next week. The T-Shirts are being priced out and will be made and shipped in a month or so.
Just noticed you're after funding for another documentary. I backed this project more than 3 years ago and I'm still waiting for the rewards to be fulfilled. I can't say that I'm filled with confidence to back anymore of your work right now. I might have a change of heart if my stuff ever turns up.
Anyone get their rewards?
I also haven't received my digital download link. Please send me the link.
I still haven't received my digital download link. Please send me the link again, Mr. Schnepp! THANK YOU!!
Hey Schnepp, I completely forgot about the additional items I pledged for until now. You mentioned shipping them out first week of February, but I haven't seen anything come through yet. There are probably a lot of people that provided addresses a while back that have since moved; I'll be moving soon as well. Please provide another update to your backers on this. Thanks!
Hi, there is also a "limited edition soundtrack CD" in my pledge, is this still supposed to happen? Thanks for any info on the subject.
All Movie Posters, Embroidered Patches, Super-Robot Figures, and Art Prints will be getting put in the mail this coming first week of February. It's taken some time, but all the rewards are being fullfilled. Thank you all for your patience and support, as we've been getting the movie out to the world, we could not have done this without your help!
Been 4 months now since the last update and I still haven't received everything I paid for. Whats going on????
Any news on when the rest of the rewards are being sent out. I've only received the bluray so far.
hi still have nothing yet lost most of my interest since its been 2 years, i have gotten nothing at all no movie or robo suit or screen wallpaper
sorry to be a pain, but I have not received anything. please let me know status.
sorry Jon, looks like my brother's blu ray player is crap. Works fine on mine. Sorry to scare you. Amazing documentary by the way!! Thanks!
Hey haven't got anything, please let me know status. I haven't check in a while, but it said that the disc shipped in july/august and it is september. thanx in advance
I never received the download link for the digital copy. It's possible it went into Junk and got deleted or something. Could you send/resend it? I backed at the $25 level.
@ David Macdonald: that's odd. Please send it back to me and I'll replace it for you.