We are in full Gencon preparation mode right now, and are already super excited to see you all in Indy this year! We have a lot of fun stuff that we can't wait to show you there!
But I know you just want your lovely Wave 2 updates, so lets get to it!
First we have a "disclaimer" for the Wave 2 shipping. Unlike the first wave of shipping, which only had 3 unique items to sort, pack, and ship, the second wave of shipping has 33. Additionally, people ordered many different combinations of these items. Meaning it will take longer for the fulfillment centers to move through all of the orders.
It also creates the unfortunate reality that more complicated shipping and receiving increases the chances of shipping errors. As the receiving at each fulfillment center is completed, we get the list of errors or missing items, and are shipping out replacements from our warehouse in Boise. Our fulfillment centers will continue shipping even as we are sending this extra product.
Finally, please don't contact the fulfillment centers, they are all third party companies, and any time they spend fielding calls is time NOT spent packing orders. If you have a question about your order, please do not hesitate to contact Soda Pop.
Okay, lets look at our regional breakdown.
US: The fulfillment center has completed unpacking the containers and have begun shipping.
Central & South America: Shipments will begin from the US facility next week.
Canada: The fulfillment center will be unpacking the containers next week, and will begin shipping afterwards.
UK: The fulfillment center has received and unpacked the containers! Shipments should begin Monday.
EU: Customs has been cleared and will arrive at the fulfillment center early next week.
Asia: The shipping errors have delayed some folks, and we have reached out to them regarding the delay. If you are in Asia or New Zealand without your order and have not heard from us, please send an email to firstname.lastname@example.org.
Australia: Shipping is ongoing. As we mentioned before, this will take a bit of time. We will let you know once shipping is 100% complete.
For those of you who have patiently been waiting on replacement parts for Wave 1, our stock of replacement parts will be arriving at our warehouse next week. We will begin shipping out the parts as soon they are unpacked and sorted.
We hope you all have a fantastic weekend! Until next week, may you always roll stars and —