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A Belly Dancing Hair-Whipping HD adventure from WayForward: makers of Ducktales Remastered, Adventure Time, & Contra 4!
18,558 backers pledged $776,084 to help bring this project to life.

It’s Backer Code Week!

51 likes

Code Status!

Howdy Backers! This week is all about getting your Backer Codes to you! We already sent the bulk of them out on Friday to get the ball rolling and it looks like most of you have received them. If you haven’t already, now’s the time to locate that email, click the link, and get your Backer Code!

The following codes have been sent out:

  • Xbox One (Global)
  • Steam for Windows PC (Global)
  • Sony PS4 North America and EU
  • Sony PsVita North America and EU

 Also note that any codes that were time-stamped are now active!

Wii U Codes

Wii U codes for both North America and EU have not arrived yet. We will send them to you the moment they arrive! We expect them sometime this week.


HELP! I Can’t Find My Code!

If you have not received your code, or can’t find it, we’re here to help! Here are the steps you need to take:

Step 1: Search you Email

  • Search your email and spam folder for an email from Backerkit.
  • Make sure you’re searching the email account you used to back the project!
  • If you have multiple email accounts, please check them. Your code might be waiting for you!

Step 2: Contact Support

  • Do not contact WayForward via social media. Twitter, Facebook, or WayForums do not show your full name or email address. So while we can note your concern, we can’t act on it. Instead...
  • Write a support email with the subject line !!!NEEDCODE!!! We'll sort our inbox using this subject line in order to give our Backers priority treatment.
  • In the email, tell us your full name, as well as the email address you backed with. We’ll need both of these pieces of information to look up your profile.
  • Send the email to support@wayforward.com

Step 3: Help us!

  • Finally, please be patient! Most Backers have already received their codes without difficulty, and those of you who are still waiting are are in our queue.
  • Please do your part to help us keep the support lines clear! Emails are being dealt with in the order we’ve received them. Contacting us repeatedly will slow down the process for everyone! Thanks!
     

Thanks, everyone, for your patience while we distribute codes!

Orm, Justin Morante, and 49 more people like this update.

Comments

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    1. WayForward Creator on

      Hello everyone! If you have questions you'd like to ask, please send them to our support@wayforward.com staff. Sometimes they have busy weeks, but they will get to you as quickly as possible. Kickstarter does not notify us when comments are left on older posts, thus they only way to get a response in a more timely manner is to contact our support staff. Thank you!

      @Connell Wood - If you could please send us a message here. Sometimes international e-mails from Australia go to our support staff spam box for no reason. We'll try to get you another address to use if you haven't been helped yet.

    2. Zaxelox on

      I voted for Vita version on last year but now I lost my Vita, can I change it to product code for Stream?

    3. Missing avatar

      Connell Wood on

      Got my wiiu code but it doesn't work on the Aus eshop. Sent an email to support 4 weeks ago, have heard nothing.

    4. Michael Sharp on

      Still haven't heard back from you guys, it's been over a week since I sent a support email.

    5. Missing avatar

      Gaurav Dodani on

      Still haven't gotten my 2 steam copies after 8 days of waiting for a reply from Wayforward support.... This is disappointing to say the least.

    6. Philip Gilbert on

      I was able to get my key by requesting my email from the backer kit site.

      https://shantae-half-genie-hero.backerkit.com/

    7. Missing avatar

      Calvin Dang on

      @Garrett Boyle: Those rewards have not released, yet.

    8. Garrett Austin Boyle on

      Where are the backer exclusive rewards, as in the costume packs? I did not get any codes for them.

    9. Missing avatar

      Gaurav Dodani on

      I sent a support email about 6 days ago and no one has gotten back to me. Should I be worried at this point? It seems awfully close to Christmas break and I would be very sad if their staff went on holidays before I get a code :(

    10. Missing avatar

      Henry Eng on

      I haven't had time to play it yet but are the Kickstarter Backer Bonus DLC included or will those come separate?

    11. Missing avatar

      Nick Jones on

      Received my code for the Wii U and have been playing the game the past few nights. The game has been worth every penny and in my book represents the best game Wayforward has ever created. Congrats guys on a brilliant game!

    12. Thai Thanh Phong on

      I've sent a !!!NEEDCODE!!! email. Looking forward to your response soon. Thanks a lot.

    13. Missing avatar

      Matthew James Brooke on

      Hi I seem to have been issued an US wii u code I have not opened it as I am in the uk therefore will need an EU code I'm sure I filled out the form correctly is there a way to rectify this cant wait to play the game !

    14. Mikko Rasa on

      @Weakwall From what they wrote in the update, that seems to be up to Nintendo. Wayforward wants to send the codes out, but if Nintendo is biding their time. Not much WF can do about that, especially since the codes are probably already paid for.

    15. Weakwall on

      @Sanders, how do they manage to send US and european codes to other pc and consoles but Wii u has only us,which given also to europeans and comes late at that.
      I just...

    16. Sander Evers on

      @Thomas: I guess they are only sending out US codes at the moment,

    17. Thomas (RadioShadow) on

      I find it odd people are saying they have the Wii U codes, let there has been no update about it from WayForward. If these comments are true, then I want to know why I haven't got my Wii U code? I have sent an e-mail to WayForward asking about the situation for the Wii U codes.

      Should have just gone with the Xbox One version. :(

    18. Josh Jones on

      Thank you so much for following through and living up to your promises. I got my PS4 code and have been playing it and it has been everything I could have hoped for!! The art is so well done and the design and pacing is superb as usual. Well done once again WayForward! Thank you!

    19. Sander Evers on

      I haven't gotten my Wii U code yet, however I live in the EU. Are those being sent right now?

    20. Missing avatar

      StarDust4Ever on

      Got my Wii-U code. Downloading now! =D

    21. Josep M. Pons on

      I have my steam code... but the game fails to start (32 and 64 bit versions)

    22. chris on

      first of all I HAVE MY WII U CODE! thank you so much Wayfoward i cant wait to enjoy this game. I do have a question though. when do we get the backer exclusive outfits and such?

    23. Missing avatar

      Joe Reed on

      I got the Wii U code, is it time sensitive? Like, can I let it rest for a day or a week? Or do I have to use it ASAP?

    24. Ktullanyx on

      I too have received the wrong region for the Wii U download code, my Wii U is European.

    25. Missing avatar

      Jesse Kirkpatrick on

      The game is a blast, well done :) Can we still purchase additional copies or do we have to wait for release?

    26. Kenny Van De Walle on

      I got my wii U code but it doesn't work
      Its looks that I got a wii u us key instead of a pal key

      Please help Thx

    27. Missing avatar

      Stephen Williams on

      Finally got my Wii U code. Can't wait to play it.

    28. Ian Hsieh on

      Received my Wii U code.

    29. Missing avatar

      Marshall Smith on

      Sweet I got my code for the Wii U but I guess I have to wait until release to play it.

    30. Missing avatar

      Saija Rantala on

      Will Blue Costume Shantae and Tinkerbat transformation and other backer exclusive things be sent at some future date?

    31. Missing avatar

      Sam Miller on

      You gave me a US code, not a EU one.

    32. TheBadGamer on

      I some how got a WiiU US code, but i live in EU, i tough I picked EU. Is there a way to get me a new code?

    33. Steve Baletsa
      Superbacker
      on

      How do I change my platform? I no longer have a wiiU.

    34. John Marstall on

      Just got my Wii U code!!

    35. Wayne Griffin on

      Nintendo is making us wait for the official launch date, aren't they? On the plus side, the Wii U version hasn't been cancelled...

    36. Ruben van Ophuizen on

      @Weakwall -- Between this and Yooka Laylee's Wii U release getting canned in favour for Switch, us Wii U owners are really getting shafted left and right as of late. =\

    37. Paint'Riot Studio
      Superbacker
      on

      @Ryan Kertai : they are on backerkit !

    38. Paint'Riot Studio
      Superbacker
      on

      anyone have the code for tinkerbat ? or include with the key ?

    39. Joel Edward Reichenbach on

      Got it on my Vita and Loving it
      The only problems is that in the pirate attack level some of the tinkerbats had an outline that showed the background though the platform they where on

    40. Missing avatar

      Calvin Dang on

      @Joe Pease: That will come at a later time.

    41. Luca Rossaro on

      Enjoying my PS4 copy.
      Great job guys, can't wait for the extra content ! ^^

    42. Missing avatar

      Joe Pease on

      Hi! What about the codes for the backer exclusive costumes?
      I received the page with the PS4 code and all the wallpapers but I didn't see any of the bonus stuff on there. (game runs great btw!)

    43. Weakwall on

      I truly dont understand how wii u gets it late. There's just no end to all treatment wii u owners get.
      Please make it arrive this week.

    44. Nexy
      Superbacker
      on

      Hi, not sure where to post this but, the game launched properly yesterday, and this morning I just couldn't launch it.
      The game seems to start in the applications manager, but just closes and re-launches... I'm on Windows 10, Steam version by the way.

    45. Nexy
      Superbacker
      on

      Hi, n

    46. #14015 - Mighty Morningstar on

      @Chris Kennedy
      They asked to wait until AFTER the release (i think I remember something about a name-change survey?), and it would be corrected in a patch. But there is also a topic in the forums for this, so I would suggest to write there so it is not missed.

    47. Missing avatar

      Chris Kennedy on

      Humbly, I ask... If your name is misspelled in the backer part of the end credits, is that worthy of a Wayforward support e-mail?

    48. Tim B on

      While I kind of wish I switched WiiU version, I'm glad the game is out and coming out nicely. I am glad I put money towards this kickstarter, my only regret is I didn't put more.

    49. Nick Gipson on

      I stuck with Wii U because Nintendo is Shantae's true home! Its where her first game, it was where her second and third game got their first release. lets not forget the hype to get her in Smash! While I own the Limited Run Copies, I also own RR and TPC on Wii U. Idk why Wii U codes are not there yet, I don't know who is at fault. But as long as its before the official release I'll be happy!

    50. Missing avatar

      Romain Pascaud on

      That moment when longtime fans who just wanted all the games on Nintendo are beginning to regret...