As the update post says, if your platform of choice dropped, please contact WayForward directly! I'm pretty sure it's email@example.com
GET THE GAME! We'll send you a download code for the **platform of your choice**. A fiiiine option to be "sure",
Yeah my platform of choice (PS3) was thrown out of the window. JUST. LIKE. DAT.
If the XBOX/PS3 backers are in the MINORITY, WF shouldn't have that of a problem to contact each one of us 1%. C'mon how many is 1%? About approx 185 ppl.
I PLEDGED for this game for a PS3 game WF. >:(
Good to read this!
I can't believe it has been 3 years since the financing campain. I can't wait!
Sad to read the "PS360" status though.
I feel it could impact you in some bad ways in the longrun. Even though I get why you decided to cancel these versions...
like other here I backed the ps3 version and was never contacted by WayForward about changing my platform choice
I like it, thanks for everything I hope to be able to play this game very soon, and I wish them well.
Way Forward you know I love you! I have no shame in admitting i backed this game at the 250 tier level cause its a product I believe in and from all gameplay demos, trailers etc I STILL believe this, but to drop the PS3/360 is just poor form. I have no doubt it was a tough decision to make, and while it doesnt effect me personally as i will be getting it on PC, its SCARY to think that just like that a console you decided to back the game on can get tossed out just like that, especially if IT was the deciding factor in your choice to back said project.
Its going to make more people than just 1% of your backers think twice about supporting you a second go around on KS should you run another campaign to finance the next Shantae or even future content for this current one. And that's not something I want to see happen to you guys, all your backers want to see you succeed and flourish as a dev. Its why you came to us, and its why we believe in you. Please do RIGHT by these 1% of backers and get them this game on the console they backed it on (even if it means delaying their versions release to do it) because for some people they don't have any other choice! I am still looking forward to this game, thank you.
@Nakano: I am in the same exact situation as you with the 360 version.
@Charlene: E-mail firstname.lastname@example.org and let them know you want the WiiU version.
@Daniel Schibuk @Surey D Thanks for telling me what the e-mail is!
I understand why they are not willing to invest resources to bring this fine game to two discontinued 10 year old consoles. But how will Sony and Microsoft ever convince people to buy these consoles they are no longer manufacturing if there are no new games for them?
Although I understand what it is like only having an older system (I have a PS2, never went to a PS3 or PS4), it just doesn't make sense to create a new game for platforms that have a shrinking user base. The game literally would have to be dumbed down to even be useable on hardware that old. Even Squenix dropped support for their 12 year old FFXI MMORPG on the Xbox 360 earlier this year, and they already had a large base of users on that platform and years of content.
If money is tight enough that you can't afford a newer console or computer, maybe speculative crowdfunding should be avoided as well. As a serial crowd funder, this decision makes me more likely to support them in the future, as it shows they are able to respond to changes in the marketplace that will keep their company viable.
While a bit annoying i'm glad the game is being delayed for fixing bugs and stuff. I love a polished game and wish more developers would delay a game to polish it. Especially Ubisoft games.The game still falls into my gift timeline so no biggie For you PS3/360 backers i feel your pain thanks to Hover and Hyper light drifter having Wii U versions in limbo. Hopefully can you can still get digital copies in the future. I Hope Future DLC includes the unfunded chapters Dish served cold And clockwork night, and if i gotta pay for those that's not a problem, I'll gladly fork over more cash.
If you have backed a copy for a copy of PS3/Xbox 360, please contact email@example.com. E-mails to these backers are going out shortly, but if you'd like to contact us, you can do that directly with the above e-mail address. Please be sure to include the e-mail address you used to pledge in your e-mail to support.
A new update!
Any news regarding physical rewards? And why no mention of the physical release of Pirates Curse?
Thank you so much for your dedicated pursuit for giving us the best quality possible. The delay is understandable.
So when the game out/released/shipped, will we hear anything about the physical backer rewards?
A few months ago I accidentally changed my platform from PS3 to PS4. Since then I've actually bought a PS4. Glad I made the switch back then. Also, great to see how civil people are in the comments. Just got done reading the comments on Mighty Number 9's latest update, and those are steaming hot!
Oh wow so were getting both bonus chapters with launch? Thats good news. For a while there I was under the impression that it would only be the race chapter.
Is anyone aware that Nintendo declared this game is coming out in October ?
So is the Vita version still a thing?
Yes, they're still developing the PSVita port of the game, they also confirmed this on twitter two days ago https://twitter.com/WayForward/status/771151523002798080
Well, I'm glad that 99% of the people who Backed this project have nothing to worry about, as part part of the 1% of Backers that can't afford to go out and buy the latest gaming platforms, I'm pretty disappointed. I'm glad that as a Shantae fan that I was able to Back this project and be a teeny tiny part of making this game a reality, but... it just sucks knowing that that 1% of Backers who chose PS3 or XBox 360 might just be out of luck on this. :(
@Kevin: Since I e-mailed WayForward after update #82, I got an e-mail last night stating that they will issue a refund to any PS3/360 backers who request one by sending an e-mail to firstname.lastname@example.org
To all PS3/360 backers, I was told in my e-mail from WayForward last night that a follow-up e-mail will be going out the week of 9/19 for those backers who do not request a full refund. If you want a refund contact email@example.com
It was hard moving away from my PS3... it's still sitting there lonely, but Shantae will be better on my Vita... Or PC, if GOG was an option... :-)
I don't recall if they mentioned in any previous updates, but I was told by support that they've also dropped the PSTV version. Three out of eight platforms that were supposed to be supported are gone. Coincidentally, these are three of the four platforms I have access to, and I don't WANT to play a game like Shantae on a PC.
This is pretty unacceptable. Considering this is the one of two Kickstarter projects I've backed that hasn't essentially collapsed, this is also driving more nails into the Kickstarter coffin. Not really feeling like I should be supporting KS or WF right now.
@Zaein: I can understand cancelling the PSTV as most Vita games work on the PSTV. From the information I have seen but have not been confirmed, it looks like the Vita version will be playable on PSTV, so there is no point in making an additional version just for the PSTV. You might want to contact support and get verification that you can use the Vita version on the PSTV.
The PSTV is essentially a Vita without a screen, touch capabilities, or battery that's instead hooked up to your TV. The actual CPU/GPU hardware is identical, so PSTV games and Vita games are indeed exactly the same. The only difference is a minor variation in firmware--since some Vita games support the touchscreen, the PSTV has different firmware so games can be made incompatible with it.
Of course, this also means that you need to purposely make your game compatible with the PSTV, which is what I was told by support that WayForward has dropped. The support person could simply be mistaken, but she told me this is what she heard from the dev team themselves. Considering the fact that the Xbox One and PC versions are guaranteed to have no touch control support (since neither platform comes with standard touch control devices), even if the PSVita version does have touchscreen support, it seems like a really, REALLY odd choice not to simply implement the control scheme that will have already be developed for the Xbox One version and use this to make the PSTV version compatible.
But hey, the number of backers who this inconvenience apparently matter less than however much work it would take to implement an existing button-based control scheme on an existing version of a game. But I'm used to that treatment, Sony did the exact same thing when they ported Gravity Rush to PS4 and decided not to implement that button based control scheme on the Vita version so they could let PSTV players finally play that game.
They had a bit more of an excuse since Gravity Rush on Vita was pretty old at that point, of course, I'm just saying I'm used to being inconsequential.
Since all the platforms are being released at the same time, it would be odd if the Vita version had a different control scheme. If the Vita version used a different control scheme, the code would have to be re-written to support the control scheme which would lead to delays. This is reason why Mighty No. 9 has not been released for Nintendo 3DS or Vita yet as that code is being re-written for those platforms. I would also reconfirm that PSTV support has been dropped.
Well I've been trying to contact them for the last three-plus days, and all I've gotten in response is "we have unusually high traffic, please hold."
This is on the same ticket that made me wait twelve days for my first answer on the PSTV question back in June, so I'm not particularly hopeful on getting timely support.
Oof, not good news for the 1%. I feel for them, and there's really only a handful of ethically sound options that can make things right by them. You can give them the option for a refund (which from the sounds of some earlier comments is actually available), or you make it playable for them by some means. While the latter is far more satisfying for the affected backers, it's a much taller order to fill. I'm guessing that part of the reason for dropping the 360 and PS3 versions is due to speculation that most people that spring for a new console are more likely to be people that would be willing to part with more of their money for Half-Genie Hero, and conversely, people with older consoles are more likely to keep their cash close to their vests and not purchase indie games in general. In any case, it's not likely we'll see the game released for either of those two consoles, so what other options are their? We'll it gets messy from here, since some would be willing to play it on PC, but don't have the specs for it, while others object to a keyboard setup for playing the game. I could go on, but I'll shorten it to that it's a tough pill to swallow, but you've got to find the most cost effective way to work with the 1%, even if that means handling them on a case by case basis. It might cost you several thousand dollars more than you were planing to spend on making this game, but it's the right thing to do. You might already be doing something to that effect already, so pay me no mind on the matter if you've something like this or better planned out.
On a separate note, I noticed that we're getting the additional hero modes as DLC, which we did not manage to crowd fund (Huzzahs abound that we still get em!), does this mean we might see the other unfunded bonus chapters as DLC in the future? I don't care if bakers get em for free or not, I"ll shell out more cash to get those additional chapters. And while voice acting and animated cut scenes would be sweet, I can live without them as they don't really feel like the sort of thing you add to a game after it's been released, feels kinda tacky if you do that. However, if you do include the voice acting and additional animation as DLC, I'd spring for it to be completely honest with ya; I'm on this bandwagon through fair or bumpy roads.
I may have missed something (been so long since I backed this) but when did we choose what platform we wanted the game for? I can't seem to find out what I picked (or even if I did!)
@Zaein: That is very strange as I have been getting timely responses from WayForward. Have you tried e-mailing firstname.lastname@example.org about the PSTV support? If you are still not getting a response try posting on the forum.
@G_Rett: The Hero Modes DLC was funded through the additional year of accepting PayPal which brought the total pledge amount to nearly $1000. The other stretch goals such as Voice Acting, animated cut-scenes were not reached so those are up to WayForward whether to develop them. BTW, WayForward did offer me a Steam version and all future DLC as compensation for the PS3/360 cancellation.
@Aleczandia: Your information should be in your WayForward account on WayForward's website. If you do not have a WayForward account you will need to set one up for free.
@Aleczandia: You can also visit
to view your information
A bit disappointed to realize that Risky and the other characters are paid DLC, you should have made that clearer early on.
@an evil scientist: "All “Paid DLC” will be free to Backers, naturally."
We've waited this long, what's another 6 weeks? I'll be so happy when it comes out!
ok so is there another "demo" what shows the updated game play? also, I still haven't gotten any of my IRL rewards.
@Sean: There will be no more "demos". Also physical rewards will ship around the release date.
@Zaein: I just posted on the forums about the PSTV version and here is the response form Sorsha:
"We’ve confirmed that PSTV has been discontinued, so this is no longer a platform that we’re able to support."
does that mean the Vita version is also canceled, cause i have a physical copy of that pre-ordered from a local retailer that still had it in their computers as of oct first
The PSVita version is still being developed
@Schibuk: Thanks for the effort. I finally got a reply to my e-mail thirteen days after my first (and ten after the e-mail I sent after that one). I replied to that, asking for specific reasoning on that decision, and I'm currently still waiting for a reply.
Even ignoring the fact that despite owning three of the eight platforms this game was supposed to be in development for I now have no way to play it and they don't actually seem to care, WayForward's customer support appears to be laughably poor. I own and have enjoyed every Shantae game that's been made to this point, and I have zero desire to ever do business with these people again.
@Zaein: That is very strange as WayForward has been very responsive to my inquires. It did take them about a week to get back to my last e-mail, however that was unusually as it is usually a couple of days at most. If you had selected either 360/PS3 as your platform you should have gotten an e-mail on 9/22 with your options as those platforms were cancelled. If you did not get the e-mail send a message to email@example.com
Between the three games I backed on Kickstarter: Shantae, Mighty No. 9, and Henshin Engine, the only one that I had trouble contacting was Mighty No. 9. I can tell you that their customer support is an absolute disgrace. I actually had to contact Deep Silver to get answers since Comcept was not responding to my inquiries. I have had excellent customer service with both WayForward and Sarumaru.
That e-mail was automatic, so I did get it, but I wanted to ask some questions about it along with the PSTV question and a few others, but this is the third time I've been ignored for well over a week.
Not really feeling the excellence, myself.
My experience with WayForward customer service has also been very positive. Sure the game is not coming to the platform of my choice anymore, but the decisions presented to sort the issue were fair.
I can also second the customer service level of Comcept. Couldn't get any reply from them to any of my separate queries. In addition their PS3 port left much to be desired performance wise...
I just... I sent my inquiry e-mail seventeen days ago. A follow-up to try to get their attention in case they hadn't noticed it or had forgotten about it a week ago. And a follow-up to the follow-up two days ago.
I've been looking my main account and my spam folder every day, and still nothing.
I honestly don't know what's going on here.
We are VERY backed up at the moment as we are trying to answer everyone's e-mails are thoroughly and as personally as possible. We understand your frustration, and thank you for your patience.
I can hardly wait to play this on my Wii U!! I've been waiting too long to play this game.
I have to agree with Zaein WayForward customer service is pretty poor had to wait 3 weeks to get a reply about the ps3 situation and now I have to wait even longer to get my refund thanks WayForward
Well, I did finally get a response a few days ago, but it was pretty much just a "Please wait for an ACTUAL response" message. Supposedly I can expect that sometime after the 21st, since they've decided to have a meeting on the subject.
Meanwhile, I'm just twiddling my thumbs waiting for the other shoe to drop. Same as I have been for over a month and a half.
@Zaein: Sorsha posted in the following as to why PSTV compatible was dropped