Das Keyboard 5Q Kickstarter December Update
The end of December is nearing and we have another update for you. We really want to reiterate how thankful we are for everyone's patience, and truly apologize for the amount of time it has taken. We understand the frustration, we just want to get these awesome keyboards in your hands as soon as possible. Initial production on any product can be challenging and in the case of the 5Q, this has certainly been the case. In November we discovered a programming issue on one of the programmable parts which caused us to stop, root cause the problem, reprogram the parts and then restart production. As we completed the first several hundred units, we performed some final testing on the bulk pack master carton. We discovered internal package damage during this testing, identified a fix and ordered some revised packaging parts. In early December as we proceeded on the first 1000 units, we experienced some low percentage yield loss (factory failures) that turned out to be related to an out of spec component. Again we had to stop production, root cause the problem and implement a fix. Unfortunately this has resulted in a delay to shipping the product and we apologize. But our focus is and must be on shipping the highest quality product. Production will resume next week and we expect to be fulfilling orders the first week of the new year.
The Das Keyboard Team