Hey, you awesome Unbroken backers!
Another update to keep you informed about our efforts to get Unbroken to you. I am extremely excited to tell you that we have been making some good progress and the freight shipping process is under way. Thank you for your patience throughout this time and the supportive comments we have received from so many of you!
The factory in China has been busy packaging up the games for shipping and putting these together to get them on freight ships. Because of the high number of units involved this process has been taking much longer than we or the factory could have anticipated, but things are moving. With nearly 25,000 units produced, it’s a lot of games, so it's reasonable that its taking longer than it would have for the usual 500-1000 copies!
Once any given regional shipment is ready to go – we must wait to get it out to free up space at the factory before the packing of the next one can begin. This waiting for a spot on the ship adds an additional time requirement. I wanted to be upfront about this process for you to understand why it’s taking longer. At this point it's quite clear that our original delivery date would not be feasible, so our focus is squarely on where things stand now and what the next steps are. It's taking a while but we'll follow through on each and every step to get the games out to you and these updates will provide regular information on the progress.
Here is where we are by region:
Expedited Copies have been mailed on Monday, Mar 25. While some backers have already received theirs, some of the copies won't arrive until next week and that's nothing to be worried about - they are all on their way. The tracking might not activate until these arrive at your local post office, but they are definitely en route. I am thrilled for this first small batch to end up in backer hands – I’m certain all the backers will be eager for some early thoughts, reflections and photos! (My thanks to folks who have sent in their photos already - you are awesome!)
North American shipment has been loaded on a freight ship and left China on Mar 21. It is due to arrive in the US on Apr 15 and should be delivered to the distribution center on Apr 21. Once it arrives, shortly after the delivery to the distribution center, the Golden Bell team will start shipping these out – these copies should be delivered to backers within 3-4 weeks of arrival or so (because there is so many copies to mail the labeling/mailing itself is likely to take some time). The Canadian copies will need to be transported into Canada first (to make sure we’re shipping from within Canada and avoiding any customs charges) – that might take another week or so – so an estimate of mid-May is looking realistic.
IMPORTANT FOR NORTH AMERICAN BACKERS: We will be locking all addresses on Apr 22, 2019. Please make sure you have your correct address on file in BackerKit – we will not be able to change it once the shipping labels have been generated. Re-sending of games necessitated by an incorrect address on file will require a repeat payment. If you’re not sure how to update your address or require any assistance with it – please direct message me and I’ll help you out.
Australian/NZ shipment has been prepared at the factory and is waiting to be loaded on the ship before heading to the distribution center. We’ll update backers with estimates once it’s on its way.
Once the AUS/NZ shipment clears the packaging space – the packages going to backers in Asia can be put together and shipped out directly from the factory. This portion contains a relatively low number of units and should be out of the factory fairly quickly.
IMPORTANT FOR BACKERS FROM ASIA: We will be locking the addresses once the shipment begins (early-mid April, specific date pending), so now is a great time to make sure your address is up to date.
The large European shipment will be put together for shipping next. While it’s being prepared we will have some final clarity with Brexit and arrange the shipping/distribution accordingly. The packing / arranging the ship space is difficult to estimate time-wise right now (factory was not great with meeting previous estimates) so instead of giving a weak estimate that I would need to revise later – we’ll provide a robust one when the copies are put together and ready to go on a ship.
Once the European shipment is out, we will finish the shipment for any remaining packages for countries not covered above.
This process has certainly been an exercise in patience for me because of small delays here and there adding up, so I want to sincerely thank you for bearing with us as we follow all the steps necessary. The shipping is in full swing and the games are on the move, just need time to make sure we work through all the logistics.
A special thank you to Marc Goldner from Golden Bell Studios who has been leading the work on all the logistics and had to provide countless updates to me over the past few weeks to keep my anxiety at bay and make sure I can respond to any backer queries in the comments.
To finish the business-like shipping part of the update – here are a couple of fun items. Say hello to the OOCL Brussels, the ship currently carrying the North American shipment across the North Pacific Ocean.
You can view its current location by following this link and clicking on “Live Position" / "Check on live map". Fingers crossed its nautical journey will be uneventful and swift :).
Stretch Goal Updates
- The Strategy Guide for Unbroken has been nicely laid out using the standard Unbroken style and can be downloaded here.
Print and Play files are available through the “Digital Downloads” section of BackerKit. If you are unsure how to access your BackerKit – shoot me a message and I’ll help you.
- Updated English Print and Play is available since Jan 5.
- Spanish Print and Play / Rules are available since Feb 1.
- Italian Print and Play / Rules (New release!) are available since Mar 15 (Huge thanks to Daniele Imperiali for his work on this translation – it’s been very well received!)
- German Print and Play / Rules – translation is fully complete, layout is 95% done. We hit a bit of a snag here where the final proofreading took some extra time due to personal circumstances and now the designer who puts it all together is away. They will be back next week and we should be able to release these files by mid-April (or sooner) – I will make sure to announce the availability in the comments once these are out.
- French Print and Play / Rules – translation is complete, layout is about 50% finished. There is still about a month of work left here – we’ll provide updates here as we make progress.
Error Report Form. A reminder that any errors you see on any version of Unbroken should tracked using the Error Report Form. It will help us make sure these errors are addressed in the future.
- The work on the soundtrack is wrapping up and we still aim to have it released around the same time as majority of backers are getting their games.
Looking into the future of Unbroken
One thing I am extremely excited for is getting a copy of Unbroken myself as part of the expedited shipping (tracking tells me it’s in Chicago right now and should be in Toronto within a couple of days).
Once I get the game I wanted to record a couple of videos to give people a good look at the game and make sure they can jump right in when their own copies arrive. So I meant to record two videos with the game:
- A full playthrough with the final components, demonstrating the game in action
- A how-to-play explanation to help you quickly learn the game (we’ll have a more official one coming out later, but in the meantime I want to make sure backers have something to reference)
So, since we haven’t had a poll in a while (and I like polls!) – which one of these videos would be more helpful to you? Whichever one gets more votes will be the video I will work on first (I’ll still create the other one later, just wanted to make sure I prioritize the one that you want more).
I have also been hard at work creating some additional content for Unbroken – content that will soon be ready to be playtested (to make sure it doesn’t disrupt the balance of the game). I will be offering the playtesting opportunity first to the backers who had Advanced Access to expansion as part of their rewards (watch out for an e-mail with an invitation in a month or so) and will be expanding it to everyone in another couple of months. It's very exciting to think about ways in which Unbroken is going to grow (I am personally thrilled to bring back the Grave Robber character who was in the earlier versions of the game but was dropped towards the final version). A thank you in advance to all interested in taking part.
Recently I was reading these great reflections of a player who shared their experience with Unbroken on TableTop Simulator, so I wanted to remind folks that the game is still available to all who have the base TTS program. It's a great way to get to try the game while the physical copies are being distributed.
We are hard at work getting the games on their way to you. By the next update in late April – all expedited copies will be delivered and some of the non-expedited US backers should start getting theirs. The project is moving towards completion - slowly but surely. We can’t wait to hear your thoughts and impressions once you get the games. Still some steps to work through and your patience is very much appreciated, but rest assured that myself and the Golden Bell team are taking great care to make sure everything is in good shape and that games are shipped in a timely fashion.
As always – thank you so much for supporting Unbroken and being a part of this journey!