Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
HI Maria, thanks for getting in touch, we've sent you an email with details on how to get your Projecteo.
Hey projecteo, I'm one of your kickstarter backers and I have been trying to contact you. The link you sent re redeeming my pledge doesn't work and there is no info anywhere about how to get my projecteo
I turned mine away when customs charges turned out to be way more than the item was worth to me.
Ummm...am I the only one still waiting for my Projecteo????
Please could you contact email@example.com with your request and they will get back to you as quickly as possible.
Please contact firstname.lastname@example.org with your query as I am switching from this Kickstarter account. The support team should get back to you straight away.
Thanks for your patience.
Hi, a friendly reminder, I haven't received my projecteo as well.
Please respond. Thank you.
Just a friendly reminder -- I Never got my projecteo...
see something about Codes???
Please respond and send ASAP! thank you!!!
Never got my projecteo either...
Ben I sent you an email a few days back. I lost the codes you sent me.
Never got my projecteo. Had an email....must have been deleted.
Hi, I also haven't received a projecteo so far, although there was an email asking for our opinion. Is there a problem with delivery for some countries (Switzerland in my case)? Thanks for the update!
I have nothing received so far, no survey or anything. Am I still in the queue? Thanks for your reply
Haven't received anything on this project (Survey). Am I still in your que to get a survey and receive my projecteo reward?. You may not have gotten to me yet...I am just checking. Thanks! This is exciting!
Hi, I received the survey today but when I went to complete it the page gave me the following error, "Sorry, but this form is no longer accepting submissions." Just wanted to make sure I would still be receiving my award.
Hi, still haven't received my projecteo. Am I missing something or shouldn't they all have been sent out already?
Hi Ben, sorry i was a bit of an echo. Anyway i emailed you the order number,
Would you resend the order 'Pick your Projecteo images' to my new account, my email was hacked and I can't get the email you sent out previously.
@Letitia hmmm could you possibly send your order number to ben (at) mintdigital (dot) com and we'll take a look into your order. Thanks!
Hi, it's been more than 10 days since I placed the order and I am in nj
@terry Hey Terry, have you received your code and placed your order yet? Let me know if not and I'll send one out for you.
@letitia Het Letitia, we currently have a delivery time of 3-6 days in the US and 11-21 days in for the rest of the world. Let me know if you've placed your order and still haven't received your Projecteo.
Should I expect to receive mine soon?
when is the survey been sent out
After some coaching it turned out to be user error!
They are now very happily waiting for their projectio :)
Thanks for making this happen
bought it as a gift for a friend, but theyve just informed me that the code re-directs to the main Projectio site.
Is this a temporary glitch, or have they 'missed the boat' ?
@scott, @ian, @letitia Hey all, I've just emailed all of you with the emails you use to log into Kickstarter.
I haven't recd. my projecteo either. nor have i recd. any codes.
still waiting for my projecteo down here in Australia - have you shipped to me yet???
After reading some review I'm worried I'm in UK and going to have to pay Royal Mail for customs fees. What a rip, could this not be marked as gift or something. :(
Yep same here, not had any feedback yet on progress. I'm not an Instagram user and as such been left in the dark. And news would be great to hear its been a while now !
@david bruno, @Robert Atterberry, @daniel - hey all, we sent the codes out in emails a few months ago now. The subject in the email is: 'Pick your Projecteo images'. I'll go through our records now and resend your codes again now.
I have yet to receive mine too.
AMAZING! I just have to say that! Thanks again Benjamin!
Im not sure but maybe I missed my code or something. Haven't gotten anything yet
Didn't know that these already shipped out. Have yet to receive mine.
@Pequelord hey, I've just replied to you via email with your code.
@PaulHart Hey Paul - an email went out regarding the customs charges, did you get it? If not, I can send again!
@drewbakke hmm that doesn't sound too good! There is instructions to remove the lens here: http://blog.getprojecteo.com/post/49179591369/projecteo-instructions drop me a lien at email@example.com if you have any more issues.
@laura Hey, just popped you an email over!
@Jermeychen Hey, just dropped you an email
@Paullopez Hey, just dropped you an email too
@Rodrigo Hey, I've just sent you an email as well
@Seela hey, I just sent you an email as well
I'm still waiting for my Projecteo... and I sent a few days ago a message to Benjamin and I'm still waiting to...
Hi again Benjamin,
Still no word from your good self in regards to my previous comment, if your to busy right now that's cool, but an update regarding the postage refund would be good at some point, thanks
I just got mine today. I was really looking forward to it. I don't know...I just thought it might not blur every single image. It seems to be an issue with the lens because if I move the wheel around the image clears up. It seems like the edges of the lens need to be cleaned. Is there a way to remove it to do this?
Hi Benjamin would it be possible to have an update regarding the situation with payment of unexpected customs fees in the UK at least? Email sent a few weeks ago(as you requested) to yourself with no reply. I appreciate your probably busy but it would be nice to hear something. thanks
I haven't heard news on my Projecteo yet..
Where is my projecteo?
I haven't received anything. Please let me know that status.
love my Projecteo so much its so awesome all my friends like it too
Didn't receive my Projecteo yet. :(
Just got my projecto. The batteries are packed so tight I need to use a knife to cut them open and put inside the projecto. The image quality is alright but the bottom edges of some of the images have some unwanted corners. Some images are fine. The wheel fits tight which I like. Any way to clean the lens of the projecto? There is some condensation inside the lens which I need to clean.
When will I get my Projecto?