Pre-order referral code delay
We have finally gotten our system fixed - we've created special accounts using the email address we have for each or our table backers. If you backed a table, you will receive an email with a temporary password and a link to the log-in page. Login to your account to receive your unique referral link to send out to friends and family. If you are not interested, you can simply ignore the email. These have just been sent out. If you haven't received this email by tomorrow, please check your spam filter.
Last update I announced our impending launch of opening new post-Kickstarter pre-orders. And as a special thank you, promised to send out referral links to those of you who backed tables, which you can send to friends and family, enabling them to get an additional discount, and at the same time, for you to earn credits for future purchases. Many of you have reached out to let us know how anxious you are to receive this referral, and your frustration and disappointment over the delay and our poor communication about it.
A part of me wants to explain all the complexities and details of implementing this "special" referral reward and getting it to work with our new and complex existing referral scheme and how we've been struggling with it continuously over the past two weeks (along with international shipping issues). But it would sound like I'm making excuses - which is not what I want to do. We messed up and I'm sorry.
This entire project has been and continues to be an amazing journey, not without its share of up's, down's, and twists. Throughout it all, when we've hit a snag - whether it is a veneer issue, or someone's table is making noise, or trouble with getting a table connected to WiFi - in each case our motto has always been: "We will make it right."We can't turn back time and un-delay, but we think we have a solid work-around solution in place. You guys have been the absolute best when it comes to trusting us and patiently enduring the long wait for your table to arrive, and it hurts like hell to think we dropped the ball while trying to say "thank you." We will make it right.