April update -
Spring has finally arrived at Sisyphus Industries after Minnesota's snowiest April ever recorded. Though the winter seemed like it would never end, we stayed warm inside our factory space, cranking away at our busy production schedule.
Where's my table?
First off - everyone should have received their survey by now! If you have not, please sign into your Kickstarter account and look for it in your messages, as we cannot ship without this information. Causes for not receiving your survey include it getting filtered as spam, or if your email address has changed. If you still cannot find your survey, please contact us.
About 1,200 metal tables are now delivered - virtually all domestic orders are complete. Remaining metal tables are going to international backers, including all countries (not just our first test batches to Canada, UK, and Australia). We recently received some reports of significant box damage after international shipping/handling of the larger coffee tables, and have ordered "over-boxes" to double the thickness of the outer protection. This has put international metal coffee tables on a brief hold but will not cause a long delay. Another issue that has caused some delays in international shipping is not paying the invoice that is sent out for payment of any taxes and duties, etc. We collect them prior to shipping so that your table is shipped directly to you and not delayed at a FedEx facility, waiting for payment. Not all invoices have gone out, but the rest will be sent out within the next two weeks. As with the surveys, these can be missed via spam filtering or changed email address.
Wood tables -
Production of both furniture and servo-driven mechanisms continues apace. We have shipped one 3 foot and one 4 foot diameter table to make sure our crate design and delivery service work well. The 3' table went to San Francisco (this was actually a Christmas gift promised to our son and his wife in 2015, picture below :). The 4' went to London. It was an early prototype that our veneer artist did, and will be featured in the Royal Horticultural Society Flower Show in Chelsea from May 22-26. We are happy to report both tables made it to their destinations perfectly.
The final remaining hurdle has to do with software changes involved in allowing these tables to switch between one-ball and two-ball modes. The main concern is that if there is a mess-up in parking a ball (when going from two balls to one) or retrieving a ball (one ball to two), it can result in problems that require the user to remove the glass to fix (like both balls on one magnet). While these types of problems wouldn't damage anything, the glass on the these table is thicker and much heavier than with the metal tables, and requires at least two people to lift. We have "hardened" the software and are now testing it thoroughly prior to releasing these into the wild. We know the ~50 of you who have been patiently waiting for these are very anxious to receive them. We are making absolutely sure once you experience yours, you will agree it will have been worth the wait!
It's now been about 18 months since we launched this campaign. When I think about where we were then and where we are now, I'm amazed - so many things we had to learn how to do! And now that we're getting your feedback, both in words, pictures, and computer code that makes it easier for people to compose tracks, we know we're on the right path. Some of you are still reporting some trouble with connectivity, and with over a thousand robotic tables out there, we have had to send out a few replacement parts. But overall, the problems have been fewer than we were prepared for. We've gone from idea to reality. While many Kickstarter campaigns with intentions of becoming commercially available begin accepting orders immediately after the campaign closes, we resisted many order requests from people who missed it. Two reasons: 1) We needed to be certain we had a solid product, from production to distribution scheme. 2) We wanted make sure that future ordering did not interfere with fulfillment of our Kickstarter rewards. We now feel confident both of these bases are covered - shipping of all tables, including international and wood tables, will be complete by end of summer. I have mentioned in prior updates that Sisyphus Industries hopes to continue making and improving our art-tables, and are planning open up taking orders from the public. Many of you have relayed to us that either you would like to purchase another table, or have friends and family that would like a table. We are pleased to announce that the launch of our pre-order campaign begins this Saturday! As a special thank you to all of you who backed a table reward, you will soon receive an email with instructions for a special log-in to our new site. After creating an account you will receive a "referral link" that you can send to others, allowing them to receive an additional discount if they decide to order a table, and when their table ships you will get a credit for future purchases.
This has been great adventure - thanks for being with us on this journey, as it continues....