Worldwide shipping: still not started, but is coming soon!
Fresh news, everyone!
Our American backers have already received their Septikons. We got a lot of positive feedback. It really motivates us to make more great board games. Thank you very much! We love to hear that you are having a good time with Septikon. Please review and rate Septikon at BoardGameGeek, if you have a few minutes to spare. We appreciate every opinion, whatever it may be!
Worldwide delivery went not as smooth as the American delivery. In short, we’ve experienced a delay and we apologize for this. We hope that the delivery process may start in two or three weeks, if nothing extraordinary happens.
Here is the explanation for the delay, for those who might find it interesting. We've decided to organize the worldwide shipping with our logistic partners from Lithuania. As we’ve worked for a long time with these guys, there was a good chance to easily handle most of the tasks that usually come in. They are experienced in board game specific issues that may arise.
In practice, we faced two major problems.
The first one was Lithuanian customs. Septikons was delayed by about 2-3 weeks. This time was used to:
a) trying to understand, which documents they demand,
b) obtaining these documents,
c) receiving an answer that we got the wrong papers and we should be getting some other ones instead.
Never deal with Lithuanian customs!
The second problem became apparent after the first test deliveries of Septikon. The actual delivery prices turned out to be 4 times higher than those that were proclaimed by the Lithuanian post office. We made a very small worldwide shipment of 7 copies of Septikon, looked at the actual prices, and ran with bulged eyes to search for other ways to make the worldwide shipment. You never know...
What happens now? We already reached an agreement with another fulfillment company... not in Lithuania this time! We continue to work with our Lithuanian partners for global shipment tasks, as they are the best in worldwide logistics, but now we prefer someone else to do the actual delivery to the backers.
Right now, we are organizing transportation of Septikon containers from Lithuania to Germany. As we’ve mentioned before, if nothing awful happens, the worldwide delivery SHOULD begin soon. More details will be available in the nearest future. We usually post this kind of details in the main Comments section, not to overwhelm you with too many updates. So, you can check there for the news and you can also ask us there directly. As you know, we always answer.
We hope that the next update will be not about the new delay, but about a successful start of the shipping process. Thank you so much for your patience. Stay tuned!
---this update was approved by Klondike Industries---