Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
@Tim Kane: This should now be fixed!
Hi. I just received the pledgemanager email to confirm my pledge and delivery address, but I don't have any option to choose my pledge reward addon (Art Print #4). Instead it wants to refund 150 SEK.
I would rather have the Art Print if that is still an option?
I realise now that I might have added money for posters and not for the limited edition book, so you can disregard my message. Thanks.
Hi. I've pledged at the 749 SEK level for the Limited Edition book but now it's asking me for an additional 20 SEK on Pledge Manager, not sure what happened?
@Silver Rask: Yes that's fine. :)
@Fria Ligan: Can i wait until 30.Sep to "Confirm Order" in PledgeManager? since I want to add few items.
@Gustav Jansson: Yes! All backers will get access to the PDFs in both languages.
@Fria Ligan: The pledge manager only had one language for the book & pdf. Is it possible to get the book in one language (swedish) and the pdf in another (english)?
@Abhishek Ray In the details of the Printed book it says that the PDF is included. The PDF option in the earlier steps is for backers wanting only the PDF version and not the printed book. You will also receive get PDFs for all add-ons.
The pledge manager for Mechatron is still open for backers to make changes to their order.
As I was filling my pledgemanager, I noticed that the Electric state and soundtrack are only added as the rewards that I will be getting, but I pledged at the robot runaway level so shouldn't I be getting the pdf as well? Also, pardon me if this was asked before but I got the Art books Tales from the Loop and Things from the Flood as addon, so should I aslo get the pdfs of those? I also funded Mutant Mechatron and since it is not yet shipped, can I unlock the pledgemanager and add some addons or is it too late?
@Par Dahlgren: No, you will get the artbook PDFs without cost.
Blev också ombed att betala ytterligare 30kr, gjorde ju så men är det korrekt?
If you bought the artbooks in the "Tales from the Loop - Roleplaying in the '80s That Never Was" KS, do you need to pay to get the PDF's?
@Fria Ligan: Very good news that you will re-print the Tales RPG Poster in the 70x100 format. Thank you very much!
The pledge manager only had one language for the book & pdf. Is it possible to get the book in one language (swedish) and the pdf in another (english)?
As many have asked about this - the art prints and the in-world ads will be sent to all backers at the robot runaway level and above. The reason it's not mentioned in the pledge manager is simply that it will be sent to all (physical) backers.
@Jesper Hansen: The reason is that we have a stock of Tales from the Loop RPG posters, and they are in the 594x841 mm format. Clearly, we should have made this clear during the kickstarter, it was our mistake, so we will now print new posters in the 700 x 1000 mm format for all backers who get this addon.
John: There was a mistake made during the kickstarter, with some shipping rates (specific combinations of reward/country) set too low. This was discovered during the pledge manager when we entered the correct shipping rates - some backers discovered that the shipping rate differed some from what was said in the kickstarter. And of course we needed to honor what was said in the kickstarter even though it was incorrect.
@Fria Ligan, when I pledged for the book on kickstarter it showed 99kr shipping cost to Sweden, how come there are different (cheaper) shipping rates?
Can you please confirm that the Tales RPG Poster will be 70x100 cm? Check-out said it is 594x841 mm, your campaign page that it is 70x100 cm.
@Peter Boräng, Peter Sandell and Anna Samuelsson - the shipping rate should now be fixed. Please log in to the pledge manager again to check it. :)
I completed my pledge manager and it was all as expected. Thanks.
When are the PDF's due to be released?
Had a look at my pledge manager and it also showed an increased shipping rate from the pledged 69 SEK to 99 SEK
Completed my survey yesterday :) Nothing about my pledge changed, so at least some of them are working properly.
@Peter Sandell and Anna Samuelsson: We'll look into it! Shipping should not have increased from the kickstarter until now.
I just finished the survey and chose the two add-on posters I had paid for. In the campaign page it says that except for a few of the posters, they are 70x100 cm. I need to hang my two side by side so this was important.
Now I chose them in the survey and in the basket it now says that the Electric State poster i 70x100 as promised, but the Tales RPG poster is now only 594x841 mm which is quite smaller.
Please tell me this is a mistake.
Same here, shipping was covered in the KS pledge but now it has risen an extra 30SEK.
Wouldn't call shipping an unforeseen cost so I consider it quite odd.
The shipping cost has changed from when I made the pledge and it now wants to charge me extra for the shipping. Is this correct?
@Luke Bonaccorsi: It should be fixed now. Please note that you need to enter your address for the correct shipping fee to appear.
@Luke Bonaccorsi: It seems you never selected a reward during the actual kickstarter. But we'll sort it out, don't worry. :)
I've just received the Pledge Manager email but it's showing the wrong reward even though it's showing the right pledge. I pledged KR350.00 SEK for the Robot Runaway reward and it's only showing the Participate reward.
@Lev: Right now, we're only waiting for the Pledge Manager folks to finalize the, well, pledge manager. It should be any day now. :)
@Rolan Vorxariat: You will be able to do that in the pledge manager!
@Rolan it's too late to do it on kickstarter I believe. But I don't see why you wouldn't be able to do it in the survey.
Hey guys, "next week" is here. How is the survey coming along?
@Rolan Vorxariat: Won't it let you manage you pledge more than once? Also they will send out a backer survey in which you can mark exactly which addons you want.
I added 250 SEK to my pledge(for a poster; I'm not sure why I did, since posters are 150 SEK), but now, I want to raise my pledge to 300 SEK for the shirt. Is there any way to add 50 SEK to my pledge now?
Great thanks for the update.
@Valter Ambrosius Östberg: We're working on the backer survey right now, it should be done next week!
There will be an update when the surveys are sent. Don't worry :-)
Has the backer survey been sent out yet? I haven't received it, and so am a little concerned.
When does the backer survey come out?
@TheVenomRex: Yep, like Alexis says! :)
@TheVenomRex probably like the PDFs. Another few weeks.
Has the backer survey gone out yet?
and if not, when should we be expecting to look for it?
@Drew: It will be another few weeks.
@Steve Irwin: Sorry to hear it! If it doesn't work out, you'll get a second chance to make a late pledge during the pledge manager in a few weeks.
Are the .pdf's of this and other older "Loop" kickstarters due to be sent out soon?
My bank charge me a $.50 fee for international charges, lol. I still can't use my card in certain states though, without notifying them first. I was actually surprised this went through.
@Steve - Having a charge suddenly show up in a foreign currency is probably the culprit. I had similar issues with one of my cards, but another went through w/out issues. I'd contact customer service for whoever issues your card.