Share this project

Done

Share this project

Done
DaDING! The videogame inspired, interactive lamp for your inner geek, gamer and child.
DaDING! The videogame inspired, interactive lamp for your inner geek, gamer and child.
1,930 backers pledged $131,479 to help bring this project to life.

Customs exam on the shipment

4 likes

Hey backers. We just received word that our shipment is going through an additional customs search called an MET exam. 

The good news is that we can get the container out of the port today. The bad news is that it needs to be delivered to an offsite testing facility, where the government will do a screening. Apparently shipments are chosen through random selection, but it's likely that we've been selected due to first time shipping. 

We've been told by our shipping partners that this process can take up to a week. They expect to get the lamps to our warehouse by the end of next week, or Monday the 16th at the latest.

For US and Canada, we should still be on target for pre-Christmas delivery. We'll do as much preparation as possible (printing out shipping labels, scheduling pickups), so that we can send the lamps out immediately after they arrive at the warehouse.

For international backers, pre-Christmas delivery is possible, but will likely require a faster shipping service. Again, if you'd like to discuss this, please email adam@8bitlit.com.

We're really sorry to keep everyone waiting. Our primary goal is happy customers, so please don't hesitate to reach out if there's anything else we can do. As always, we'll keep you posted with updates.

Thanks everyone, and have a great weekend.

Adam and Bryan

Dag Henrik Bråtane, Emett, and 2 more people like this update.

Comments

Only backers can post comments. Log In
    1. Missing avatar

      StarDust4Ever on December 16, 2013

      I chose the question block + stand option but I know a fellow collector who already recieved his LE edition and wondered why I hadn't gotten mine yet. I'm super exited to (hopefully) be getting mine for Xmas.

    2. Bradley Warren Hanstad on December 10, 2013

      I am also using this as a gift for my brother. It has only been 4days from this email, but still anxious and awaiting further news! Hopefully everything will go smoothly after you get them!

    3. Amos Eshet on December 9, 2013

      i cannot wait to get my lamp and although there seem to be some delay the fact you guys keep us posted with what is really going on helps with the wait.
      keep up the good customor service.

    4. 8-Bit Lit Creator on December 9, 2013

      Hey Sarah and Emett. Thanks very much for your support.

      To MarioCool, I definitely understand your frustration. We're working hard so that your brother gets two Christmas gifts.

    5. Missing avatar

      Tony Avellana on December 6, 2013

      Thanks for the updates throughout the project. I would be remiss to not say that honestly, I'm frustrated with all the dates slipping. Wanted to get this for my brother for Christmas but now not counting on it- going to plan B and will get him something else- too many delays (when first supported you guys at KickStarter, I got an email saying it would be October, then later it was moved to November, then late November, then December then before Christmas, now this delay). I'm now going to give the lamp to my brother for his birthday in March - hopefully all of us that backed you will receive it then... hopefully he will not have grown out of Mario and friends when he get's his lamp next year.

    6. Marc Roth on December 6, 2013

      Same thing happened when I imported my laser. Mine was CET not MET. Keeping my fingers crossed for yours to clear early.

    7. Emett on December 6, 2013

      I have to second that comment as well. Holidays are rough with shipping and you guys are spectacular at the updates and constant communication. I will gladly be patient for such exemplary service and an awesome product. Happy holidays.

    8. Missing avatar

      sarah mclaughlin on December 6, 2013

      so so stoked. and really appreciate all the communication! :) hope everything has gone/will go smoothly and you guys were/will be able to enjoy the holidays too!! yay.