Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Still no answer. I wrote a complain on their fb page, but they've deleted it. So they must be reading all the comments - yet they choose to ignore me. Anyone else experiencing the same problem?
I've emailed. I've left a comment below. No response what so ever. What the hell? Get your sh** sorted out mate. I'm lodging a complaint. I expect a response from 8-Bit Lit TODAY. GET IT SORTED.
Also in Australia, emailed last week and had a tracking number sent to me within 24 hours (no explanation at the time though). Hopefully not much longer left to wait now!
Im from Australia as well. Havent received the order. Messaged a few days ago but havent got a reply. I just sae below comments and emailed to firstname.lastname@example.org. Hoping this will be resolved soon as my order is way way overdue now.
Just opened my lamp today! It's so cool! I'm still trying to figure out how i'm going to hang it since I can't drill into the walls or ceiling in my dorm, but once I get it hanging it will look very nice. Thanks 8-Bit Lit!
Hey everyone. I'm so sorry about the delay here, I've been at CES for the week. We had a few orders that fell through the cracks due to a logistics glitch. I've reached out to each of you individually to straighten things out. If you haven't received your order, or a tracking number, please email me at email@example.com.
Thanks so much,
the ? on my lamp looks somewhat blurry and I can barely see them when the lamp is off..
is that normal?
Finally got an email back today informing me that they have just sent it today!
Creator 8-Bit Lit 2 days ago
Great call Evan. I actually hadn't considered crowdfunding it. Seems like the right way to go though...
pretty insulting actually- they responded to update comments - clearly doesn't care - filing a complaint with Amazon and kickstarter
US backer --multiple emails, multiple posts and nothing. It's pretty clear that we are being deliberately ignored because the holidays are longer an acceptable excuse and the fact they have actually posted an update without actually responding to anything.
Hi Talissa. I'm in Australia as well. I have emailed twice and messaged them on here twice with no reply, no delivery, no tracking, nothing!
Lamp still hasn't arrived, no shipment info and no reply to my email. I'm in Australia and getting concerned mine might have got lost in the mail (as do many other items I buy from the US)...Getting impatient
We were showing off our awesome ? Block lamp and suddenly we got it to do a invulnerable star music. Is this done Easter egg? Still haven't got it to replicate but it was EPIC!!!!!
Hi Adam, I'm checking in to see if you received the email with the photos of the lamp. My lamp looks like it was assembled inside out (the question marks look like they are on the inside). Let me know if my lamp is built incorrectly or not. Thanks.
I received my lamp but two of the sides are upside down. Is there an easy way to open the lamp as I am afraid of cracking a side?
I wonder if the podcast update will inform me when I will receive my reward or even get a response from the creators.
Recieved mine 2 days before Christmas. In NY, UPS was beyond backed up cluster f$&@;?d. But side note, every 56 hits gives you a Star song with blinking lights!
I have not received a tracking number or the lamp... What should I do? (international shipping to Austria)
"If you're in the US, everything should be arriving before Christmas. We're really sorry if UPS takes longer than expected. There are often issues with weather that cause minor delays.
Thank you everyone for your patience and understanding as we got the lamps out to you. Our main concern is that you're happy with the product, so if there's anything amiss, please email us at firstname.lastname@example.org."
P.S. Running out of patience
2,400 shipped, 1,930 backers - I bought 3 who were supposed to be delivered by Xmas - 4 days ago they responded international shippers and people concerned about transparency of ones they already received - WTF
a side but very important note -seems the website is flourishing though..
still nothing here either - emailed the person I was told to email and still nothing - seems odd that people received them weeks ago --even international backers - yet I still get to look like a boob with Christmas gifts that still aren't here
Hi I still have not heard back from my 2 emails and my previous post on here. I still have not received any notification or tracking number that my lamp has been sent. Any help?
Happy New Year 8-Bit Lit! Can't wait to get my lamp after break!
Hey everyone! So excited to hear that people are happy with the lamps : )
@Yogfei - the international shipping should take a couple weeks. It likely shipped out on the 16th or 17th of Dec, so you may still have a few days to go.
@Gary Moe - Concern understood. This is determined by the paint transparency on the inside of the lamp. For the next round we'll take this into consideration.
Got mine a few days ago. Love it guys, really. The hardest thing about it is deciding where to hand it. I also love the the other sounds!! Including 1Up & invincible mario sounds was genius. Looks and feel goods, works as expected.
Hi, anyone French here ? My lamp says delivered on stamps.com but never received it... So if another French can help me could be cool ? :)
Salut, si un Francais pouvait me dire s'il a recu sa lampe la mienne est indiqué comme livré sur stamps.com mais je ne l'ai pas recu :( Merci d'avance
Gently headbutting the lamp to turn it on and off is so emotionally fulfilling!
Is it just me or am I the only one that wish it was easier to tell what the block is with the light off? I mean with the light off I don't really see it as Mario Question Mark Block but more a yellow block with some dark squiggles on the sides. With the light on you can make out the question mark a lot better but even than the image of the question mark looks blurry / out of focus / faded.
*cant figure out how
Got my lamp and I love it. Also got mine to go into power star mode once, but I can figure out how I did it.
And I just found star mode!
Forget being here in time for christmas.... This arrived just in time for Festivus! Im seriously happy and am so proud to have helped back this project. Next step.... Lets figure out something for Zelda... Maybe some kind of Triforce Lamp that in 3 triangles and three different colors then activated as one, become a white light.... Good Job to all those involved!
Mark me down as one happy customer. It's better than the video shows. It came with a ridiculously long cord which is exactly what something like this needs, that was a nice surprise. The question mark is a little hard to see when the lamp is off, but it looks perfect when the lamp is on. I don't know if I missed this in all the update videos but after its been on a while, maybe 30 second and you go to turn it off, it makes a different noise. I think it's the one up sound. Nice surprise. I was also under the impression you actually had to hit the bottom. Not the case it's motion activated but only from directly underneith and very close. I purchased the stand in case I didn't have a place to hang it, and although I'm not using it, it is really nicely made.
A+ job I seriously could not be happier with it!
Hey everyone!!! I'm so sorry for being away from this chain. We've been handling customer service emails from all sides, so I've been a bit scattered.
If you received a lamp but there's a problem with it, please email: email@example.com
If you do not yet have your tracking number, and would like it, please email: firstname.lastname@example.org
Thanks so much and happy holidays!
My lamp just turned up in the UK. There is a crack in the bottom along the line of where the electronics are housed. It doesn't activate by touch at all, when it hangs it just goes off whenever it wants. I think I got a 'dud'.
I still haven't received a shipping notice. Any idea what the go is? I was hoping to have this by Christmas but guess that's not happening.
Well worth the wait! Once these are available in bulk, I could see myself buying a ton of these. Possibly the best invention of the year. Who has received theirs and made it go into Star Power mode?!
Got mine the other day. I was going to give it to my boys for Christmas but after playing with it, I may just keep it for myself. Too fun! :) Ok. I guess, I'll give it to them.
Just got mine, worth every penny!!!!!
Got my lamp today and it looks/works great! Thank you :)
Hi. I will post a picture of the problem in the comments of your latest facebook posts. Email would work better, so please tell me who/which email to contact
It's a Christmas miracle! I got this for my husband for Xmas and wasn't sure it would make it in time. But you did it! Against the odds you made it happen! Thank you, and I'm sure he'll thank you too once he gets to unwrap it!
Got mine today ... hope I'm not the only dummy that said "where's the instructions"?
Hey. I have an issue. My lamp is not making any sound. Help!
8-Bit Lit, I just got my lamp. It's awesome! Thanks!
I just have one question: Are we getting t-shirts? yes/no?
2 lamps leave the same place 50 minutes apart, one is now 814 miles further away than the other one. LOLz! Well at least I will have one lamp delivered tomorrow!
@ Blake - You could try covering that hole on the bottom, it muffles the sound by a noticeable amount for me.
Just got mine! Wooh!
Is there any way to lower the volume or muffle the speaker? It's a bit loud for the office.
Got mine. Fun product! You've done a great job running this campaign. Look forward to the next one!