Use this space to cheer the creator along, and talk to your fellow backers.
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Any update on the orders destined to Vancouver/Canada?
I finally got mine yesterday as well. Been listening to it ever since it and it's solid. The sound quality won't blow you away. It's certainly not better than any of the Bose equipment I have but that's to be expected. I'm just glad this process is done and my business is finished with Portmanteau Stereo Co. Also, I doubt I ever back another Kickstarter campaign again. This whole thing has soured me on that entire concept.
PS: Anyone remember the extra perk of the digital download for the documentary? It's definitely not important and I'm not concerned about getting it but I can't say I'm surprised that was overlooked.
Hi everyone. I just received mine yesterday (I live in So Cal). Honestly, I'm a little disappointed in the sound. I was expecting "audiophile" quality but it's just ok. I play the same songs on the Rockit and an Echo and it's they sound the same. The quality of plastic cone on the back and the top handle looks kind of cheap, too. Also, the speaker itself seems really exposed and vulnerable to damage, especially if it's used outside like it's advertised. Maybe a speaker cover should have been included? It's ok for $199 I guess, but that's not exactly a bargain for a bluetooth speaker.
Received mine in the mail today! Charging it now and can't wait to put it to use! A LLLOOOOONNNNGGGG wait! While I haven't tested the sound yet, it looks great.
At what point during the shipping process will we get tracking info for these? I'm assuming until we get that, they're still sitting in the shop? It's been a couple more weeks, any time frame yet on when we might have these?
It's akmost been two weeks since Kickstarter backers saw a photo of boxes sitting on pallets. I'm assuming since we haven't heard anything since that they're still just sitting there?
YES!!! Update posted! Looking forward to a log soon!
That is promising! We may be coming to the end of an extremely long, frustrating process with this project. Perhaps they'd like to post an update and confirm what Tyler was told?
Last post was promising from Tyler. I guess I am in the "final shipment" as I still haven't received anything or heard little beyond the rare updates. Last e-mail to Portmanteau was not responded to.
Received an update this morning from Jeff (Co-Owner) with Jay. The final shipment of stereos is being sent to a co-packer in San Fran on Monday 4/2, in which all will be shipped out from there. I have lost most of my patience, but hanging on to this final string of hope.
I was finally able to get a reply back on the company's Facebook page yesterday. They told me they were going to post an update for backers last night. That clearly didn't happen.
I was only able to get my log by getting in touch with Jeff McConnell (firstname.lastname@example.org) the co-founder of the company. it took a lot of complaining on Facebook and accusations of being ripped off but my log finally arrived this week. Maybe try that everyone!
It's been two weeks since the last update that told us we were 2-4 weeks away from seeing some speakings. Does that mean it's reasonable to expect some product in the next two weeks? How do we hold you accountable if yet another time frame passes with nothing happening? Emailing the contact you provided hasn't worked, it appears all that is being ignored.
Thanks for sharing that, some good info there. Can we make enough noise that they can't ignore our questions? Has anyone had any luck emailing the contact they gave us a while ago? This all seems very fishy.
Hi all - a good read surrounding the accountability of the Kickstart creator when they are failing to deliver. In this case Jay de Merit. https://www.kickstarter.com/blog/accountability-on-kickstarter
Considering it has been two months since an update and almost a year behind schedule, I would encourage everyone who has not received their product to start making noise with Kickstarter about the current situation.
Here is a direct quote from the Kickstarter site:
If a creator is absolutely unable to complete the project and fulfill rewards, they must make every reasonable effort to find another way of bringing the project to a satisfying conclusion for their backers.
C’mon guys. Step up and fill in your backers on what is going on and stop being pussies and avoiding our posts.
Is my rockit log still not shipping?
I would like to get an update on my order... thanks in advance
It's been two months since we've heard any kind of update on this project. Add that in to the fact that it's been more than a yesr since you took our money and funded the project, I'm starting to feel like I got ripped off.
Right, it has been almost two months since the last update. I'm extremely nervous that I've lost money on this deal.
I wrote in for a refund but no reply. I can see you're in over your heads. I want my money back.
Today marks one year since this project was funded. Will we be seeing these soon or are there steps we could take to try to get our money back?
Yeah, and update would be pretty cool as it’s been a WHILE since ordering...
Checking in to see if there is an update on the clear stain logs. Still nothing received.
I just wanted to make sure my rockit log was still on its way?? I'm pretty sure I ordered the clear stain....
Thanks, Can't wait to start to rocking!!
Now that you have a larger facility, can we please get an update on the delivery schedule? Thanks.
Got mine today. It looks and sounds great!
I'm in Ontario and still waiting for my clear stain log....
I was one of the lucky ones that got theirs early as I live in Vancouver. I've had mine for two months now so while I can understand that those who are still waiting are frustrated just know that it really is both a really quality speaker and a very cool piece to look at and own. Sparks conversations. I'm really happy with mine.
제품을 보냈다면 배송추적 링크를 꼭 보내주세요. 요즘 배송과정에 문제가 많아서 확인을 해야 합니다.
Please let us know if there is any chance of getting the Rickit Logs by Christmas or at least New Year’s Day!
Is there any reason why emails or messages are not replied to? We have all invested good money into this project!
Which will come first: Trump being removed from office, or my delivery for my rockit log? Taking bets.
Got my clear stain Rockit Log delivered in Ontario Canada on the 21st. Looks really nice. Sound quality is amazing and the volume this thing puts out is impressive to say the very least. Great job guys!
When I will receive it? (Spain)
Just wanted to thank you guys for a great experience with our Rockit log; received a couple of weeks ago (Canada). Set up was easy, it looks great and most importantly sounds awesome.
I need to change my deliver address as I've moved to Australia from the US. Is it still possible to do this? I ordered a dark stain speaker.
As I'm local in Vancouver, I received an email from Jay with an offer to stop by the Portmanteau Stereo Company shop and select my Rockit Log(s). So I did just that last week!
I met with Heffe Mc Connell (a pretty rad guy by all accounts) and took a look around. It's a neat setup and there were a lot of great products already completed. It was hard to choose which ones wanted to go home with me, but I managed.
I've just now had the chance to power one up and give it a listen; naturally, as a Canadian, the first music I played was The Tragically Hip... Because Gord Downie. #ripgord #ingordwetrust #thehip
I am beyond impressed with the performance!!! It's kinda late in the evening and I live in a condo... So I might get a noise complaint. #worthit
I am 100% certain that all of you are going to LOVE these. I've backed over 50 projects and this is one of the absolute best! I can't wait to show mine to people and refer them to Portmanteau Stereo Company!!!
Was hoping for an update on Shipping. Sent an email to Kyra, that remains unanswered. It's not a huge deal but I'm just excited to get mine. If it's easier, with the amount of travel I do for work, I could just pick it up, if there is a location to do so.
There's since been an update (#7 on June 15th). Seems like a typical/anticipated delay, as is the case with almost all projects. Not a big deal.
As for Pemberton Festival, their bankruptcy is an entirely separate issue. I wouldn't worry about that at all.
The lack of any updates, combined with the fact that that the music festival that you have a partnership with just went bankrupt, is a touch unsettling....
I need to change the address you are sending this too. How can I go about doing that?
Same question as Brogan. Can't wait for my speaker. Would love to see another update.
Is there any update on shipping or production?
I had kind of a picky question: Based on photos of the Rockit Logs that have clear stains, some have a reddish ring in the center of the grain that shows around the speaker, which I love and is why I picked the clear stain. I didn't see a place for notes on the survey so I figured I would ask here if there was a way to note I'd prefer a piece of wood with a center like that if at all possible. I will be just as happy with the product either way but wanted to check in and see! Thanks :)
@Wes yeah that's fine, just message us the other details
Congratulations!! You guys have done a great job and great design!
The reason I choose custome-design option is I wanna have a burned grain log with gold screw and the gold centre of the speaker, black scone.
Just a little bit different from your Jay DeMerit edition, I prefer a gold centre of the speaker.
However, after I receive the survey, I just found out there isn't an option for the burned grain log. I would like to know if you guys can do me a favour to change the log to burned grain log?
The reason I back your project is I need some really cool POPs for my CD cover and posters. Your speaker will exist in some of our CD cover as a Pops, and it will be displayed in our studio as a furniture.
Therefore, your help will be very meaningful to us, and if you need any extra charge for such service, please let me know, I'll consider about that.
Thank you very much!
I got an email today that was a Final Reminder to complete the survey; so I filled it out with my shipping details... Still wondering what the best way is to provide the shipping info for the 2nd Rockit Log to be sent to?
Also pledged for two; want them both the same (clear stain), but sent to different addresses.
What's the best way to facilitate this? Complete the survey with one name/address and immediately follow up with a message thru Kickstarter with the other name/address?
I'll await confirmation of instructions/preferred way to go about this before filling out the survey. Thanks!
I have ordered two Rockit Logs, but only have one survey. How do I request a clear and dark Rockit Log?