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Now you can switch to the best looking Watch strap that inspire you. Da da...It's just an adapter away.
Now you can switch to the best looking Watch strap that inspire you. Da da...It's just an adapter away.
413 backers pledged £14,877 to help bring this project to life.

Important: A mixture of Good and Bad news.

Posted by Jason Lim (Creator)

Hi Backers,

Good day! We really wish to ship the part out as soon, but we face some challenges. Some good and bad news for you, kindly read through below for further details.

1. Ouch! We shall start with the bad news first.

a. 14mm Quick Release Spring bar 

We had faced a unforeseen circustances in past two weeks. Our adapter are design to work with the original Zenwatch Springbar with 3mm catch. We took the picture and send to our supplier a month ago, and than make an order. The first batch came with a 2mm catch, than we return it and asked for a reship. The second batch came with a different catch head, but still with 2mm catch. The thing that surprise us is our supplier simply gone missing, and left us with a few thousands of unusable spring! This is a supplier that we had work with 3 years now and we are sincerely shock with the respond. Last week we are force to search for new supplier and we found out that this is not a normal catch length and it needed to be customise. Without further delay we had found two supplier that are able to produce 14mm quick release with 3mm catch. The order had been made today after several discussion. 

It will take 20 working days to produce and duration of shipping will takes about 4-5 working days. We are looking on around a month of delays. 


What we can do now:

Option 1. We can ship without the 14mm Quick Release if you need it as soon. Estimated shipping starting next two weeks. The AZ3 adapter will still work fine with your original springbar that come with the watch. ( Take note: There will not be a replacement spring-bar, because we are unable to bear the shipping cost for additional shipment ) 

Option 2. Ship once we receive the spring bar in a month from now. If your watchband are still working well, we hope that you can bear with us for a little while. 

We are sincerely sorry for the unexpected delay.


b. Normal Link Production 

Another issue will be on Remod Watchband Normal Link. There is a slight delay from our manufacturer on this part. We have seperated the whole production to three different manufacturer and the manufacturer that responsible for this part face some issue. Every pieces of Remod watchband comes with 16pcs of this link. This week we shall receive 1000pcs of this, which are able to produce around 62pcs watchband. In order to make sure the colour will match with the AZ3 adapter, they need to send for Anodizing together. Estimated that all normal link will come in latest by next week. 

2. All other parts include AZ3 adapter arrived 

The rest of the parts had arrived and gone through the surface finishing process. Currently awaiting for anodizing.


3. Remod AZ3 Limited Edition officially ended. 

We had customize 130 pcs Remod Watchband specially for Asus Zenwatch 3, so you are the only one who will ever own this. 

4. Colour matching result

Asus Zenwatch 3 colour vs Colour Matchning vs Remod Watchband Original
Asus Zenwatch 3 colour vs Colour Matchning vs Remod Watchband Original

As mention in the campaign and updates the colour will not be exactly the same due to the different in nature of material. We have tried our best to match it and find the nearest possible. To make the colour more identical, we have tried a few different surface finishing process. In the end we have increase the process from original glass bite only, to additional porcelain tumbling and chemical polish. The best out come for Silver will be nickel coating. However we believe a lot of people are allergic to it, so we did not put it into consideration. 

Showing you guys the out come in different lighting and angle.

Rose gold is still waiting for new sampling due to the pending of ingredient. We should be able to show you the result in few days time. 

5. Shipping Address officially Close. 

In Kickstarter system once we close the edit address function, they will still allow you to change your address in 48 hours. However we already prepared all your parcel and documents. In this case if you change your address, we would appreciate that you send us a message to notify us. Our team will recheck all the address too on our end. 

Thanks for your patience reading this update. We promised to be transparent and hope you will complete the journey with us as a family. 

The next update shall bring the Good News of delivering the parts. Thank you & have a pleasant day.


SteelConnect Team

Jay Crook and Kyle Gospodnetich like this update.


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    1. Missing avatar

      Marcel Fournier on

      Definitely willing to wait. Good things take time.

    2. Missing avatar

      Chirag Joshi on

      Please ship me the complete item after the rectification. I am in no hurry and want to get the item I pledged for in best condition possible.

    3. Jason Lim 7-time creator on

      Hi good day! We will be sending out an update with a form to collect your decision. We will do this at a more standard procedure so we will not miss out any parcel. Stay tune! Thanks

    4. Will Guthro on

      I'm good to wait on shipping together with the pins, yeah. No rush :)

    5. Scyhammr on

      Option 1 would be for me, if my REMOD band comes with it as well.

    6. Missing avatar

      Jolene Faustino on

      I would prefer to wait and receive the adapter as originally designed. I am not in any hurry. Thanks for the update, really appreciate it.

    7. Missing avatar

      Frank Simonsen on

      Option 1 is 5he best for me.
      Because I will leave my shipping address in September.

    8. Missing avatar

      Eli Watson on

      Definitely willing to wait. Good things take time.

    9. Missing avatar

      Jonathon Puckett on

      I'm fine with waiting a little bit longer.

    10. Missing avatar

      Duy Nguyen on

      Option 1 would work for me.

    11. Missing avatar

      Nico Raney on

      I would also like option 1, as I leave my shipping address for school internationally soon and would like the product as soon as possible. Thank you for the transparency on the updates!

    12. Matt Ungaro on

      I'm fine with waiting. Thank you for having such open communication on this. I can't wait to change out this band!

    13. Missing avatar

      Jeff Rutstein on

      Sorry for the repost But will these 14mm quick release pins work with the adapters? GadgetWraps 14mm Quick Release Pins for Watch Band (4 Pack) ... if so, sign me up for option #1, I assume it will ship w the Remod watch band I ordered.

    14. Missing avatar

      Brandon Drake on

      Thank you for the updates, it makes a world of difference. I would still chose option 1 however, since my leather band broke and I really want the adapters so I can get a medal band.. haven't been able to wear my watch in weeks. Sign me up for option 1 guys (:

    15. Missing avatar

      Pam Dobson on

      I'll wait. It will be worth it. And thanks for all the timely updates!

    16. SwornPacifist on

      Thanks for being so open about everything that's going on and explaining how it's being taken care of, that helps make the delays make absolute sense and it's nice to see that you are taking such care to make sure you deliver a high-quality result!

    17. Kyle Gospodnetich on

      Option 1 is fine for me. Will you guys sell extra 3mm springbars on your store should I lose one in the future, since it sounds like I can't get replacements otherwise?

    18. Hélder Correia on

      Although I'm restless to get the adaptor the SteelConnect band, I also wait, no problem and thanks for working towards a problem-free product!
      And, if I understand correctly, option 1 would take 2 weeks to get shipped and option 2 is 3 weeks (20 days), so no brainer here, just a week difference!
      Only hope your new manufacturers manage to get it right!

    19. narius on

      Despite the delays you are still one of the best kickstarter campaigns that I have been involved in. Thank you for the continuous updates and hard work you are putting into this.

      I would probably prefer to have the strap adapter sooner than later if that piece is not necessary if we have the original one already.

    20. Jason Lim 7-time creator on

      Hi Fred, Thanks for the brilliant question. Lucky I am able to add on a picture in the update so you will understand why the shorter catch wouldn't work.

    21. Fred Costa on

      In my case, I don't mind waiting another month, my band is still fine (maybe because I bought the watch recently), so... yeah, while it's not good having to wait more, I won't get my fork and torch yet.

      About the spring-bar specifically, from my understanding we could just take the original one from our current band and use it with the adapter and insure a 100% compatibility right? Also, will that 1mm make it such an hassle to swap the bands? I mean, yes it will be in a lower position (I can even see benefits on that, like not accidentally open it), but the tip of a pen or a clip will be enough to open/close the spring-bar no? I love you're going the extra-mile to insure the quality of the product, but if that 1mm isn't a really big problem, as I suspect it isn't, why not give the opportunity to ship the adapter already to those more impatient with the 2mm catch spring-bar instead of no spring-bar at all?