About this project
Why are we back on Kickstarter?
Mime et moi was brought to life one year ago with our first Kickstarter Campaign for Europe. Even though we've taken the next steps since entering the market, we're still a small shoe company that is competing in a very challenging environment. We believe that this is the best and most efficient way to launch our global shipping, by taking preorders from people who want it most: people like you.
We're proud to have Mime et moi fans in so many countries around the world. We will ship Mime et moi shoes worldwide, with the exception of Belarus, Cuba, Iran, Iraq, Libya, Myanmar/Burma, North Korea, Somalia, Sudan, Syria, and Yemen.
We try to keep all shipping costs to a minimum, however we cannot cover all expenses, especially for international shipping cost. Please note: the larger the package, the lower the shipping cost per pair. Therefore, we would like to encourage you to share your shipment with your friends nearby.
All duties, fees, and taxes applicable to your region within the US, Canada, Europe, Australia, New Zealand, Switzerland,and Norway are included. Please note that you may be responsible for duties, fees and taxes applicable within all other countries.
All shipments are insured against damage or theft from the point of collection through to delivery to you at the specified delivery address. We will cover the costs to insure the parcel.
Please make sure that the delivery address is correct and complete, in order to avoid returns due to packages that cannot be delivered. Before we ship your order, we will send you a note informing you that the package will soon be on its way. Once your order has been shipped, we will send you a confirmation e-mail containing your unique shipment number.
Each package has a different estimated shipment month. While we do not expect these to change, it is possible that the estimated shipment month, due to unforeseen circumstances, may shift. We are not liable for any of these changes. Please send all questions regarding your shipment to us at email@example.com.
Returns and exchange
We want you to be happy with your first pair of Mime et moi shoes. In case they don’t fit or you want to return them for whatever reason, you can do so within 30 days of receipt of your order. We will refund the full amount of your pledge, apart from the shipping costs incurred. Please note that we do not offer a return shipping label. If you want to exchange them for another size, we will have to charge additional shipping costs, however they will only be half of the initial shipping costs. For further questions regarding your shoe size and shape, please refer to our size chart or simply contact our team at firstname.lastname@example.org.
We stand firmly behind our products. Each pair of Mime et moi shoes includes a minimum one-year limited warranty. You can contact us at anytime regarding your product.
Risks and challenges
It is our second Kickstarter campaign and we are delighted to offer our shoes and heels worldwide.
We have been working hard for many years on the technology and carried out many different tests and tested application possibilities with the goal of optimizing walking comfort, design, durability and usability.
We manufacture with love for detail in a selected factory in Spain. The manufacturing requirements are high and incur significant additional costs in comparison to the conventional manufacturing of shoes. We have successfully put the manufacturing facilities and our shoes to the test many times, unexpected challenges should not arise in the supply chain.
YES, WE WILL
No matter what happens, we will keep everyone up to date about the current status and progress of the manufacturing phase. We promise to deliver the shoes and heels, never forget an order, and we will always be thankful for your support.
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