Information for Backers
Dear Backers ,
Thank you everyone for your amazing support of the POLAR pen project.
We have received notification from Health Canada that our product may potentially fall into the category of “magnet set” such as Buckyballs and Nanodots, which have recently been removed from the Canadian market. According to Health Canada, the concern is that multiple magnets, if ingested into the body can cause potential adverse health effects. This is especially a concern for children as they are more prone to swallow multiple magnets. Our company is presently in talks with Health Canada regarding POLAR pens significant functional differences to the “manipulative toy magnet sets” they refer to.
If we are unable to ship our product to certain countries, POLAR Pen will fully refund the effected Backer our portion of the pledge amount, which is 92% of your total pledge. Unfortunately, the 5% fees taken by Kickstarter and the 3% payment processing fees are unable to be refunded.
We appreciate the support of our Backers on this project and are hoping for a positive outcome from our talks with Health Canada. We would encourage you to continue to support our campaign and our stand for this very unique product.
However, we are providing this update so that you can make an informed decision regarding your pledge. It truly is our goal to be open and transparent with our supporters. We are working very hard to see this come to a positive resolution and for all backers to receive their products.
Please feel free to press “Like” if we have your support.
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