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The King has raised a call to arms! Create your character. Earn experience and confront the vile monster terrorizing the village!
The King has raised a call to arms! Create your character. Earn experience and confront the vile monster terrorizing the village!
4,616 backers pledged $352,820 to help bring this project to life.

Shipping Update

Posted by Keith Matejka (Creator)
57 likes

Hey team,

I wanted to give a quick update, as a lot of stuff is happening right now, and I wanted to make sure you're up to date.

Shipping Update Per Lane

- AU / NZ -- Aetherworks has completed the fulfillment of this territory.  If you don't have your game yet, you should very soon. Let me know if you still don't have it by the beginning of next week. I'll help chase it down.

- Asia -- VFI has completed the the fulfillment of this region. If you don't have your game yet, you should very soon. Let me know if you still don't have it by the beginning of next week. I'll help chase it down.

- Canada -- The games destined for Canada left Quartermaster in FL on Monday. They're travelling up to Buffalo, NY, and then to Toronto for shipping within country to your doorstep. It's estimated they will be in Canada by early next week. They will then need to be inventoried, prepped for shipment and then shipped. So, expect your games in a couple weeks.

- US -- Many of these packages have gone out (over 3,200), and backers are starting to receive them. This was by far the largest group of packages. You should have your tracking number (exception below), if you don't have your game already. If you can't find the email with the tracking info, let me know, and I can send it to ya.

IMPORTANT NOTE: If your order included the Meeple Realty custom insert, unfortunately your games are delayed. The team at Meeple Realty needed a few extra days to finish up enough copies to cover the KS orders before sending them over the Quartermaster, which will be bundled your game. Meeple Realty shipped them over to Quartermaster on Friday, and QM is scheduled to receive them tomorrow (4/4/2018).  Once they've been inventoried, QM will get your orders out the door with tracking numbers as soon as possible. I apologize for the delay. I know it's tough to see other backers getting their games while you're still waiting for your tracking number. The goal is to have all US orders shipped before the end of the week.  It's coming, I promise. :).   

- EU -- On 3/27, Gamesquest, who is handling fulfillment in the EU, indicated that they would be in position early this week to begin fulfillment. So, hopefully, you will begin seeing shipping notices later this week. I've reached out to try to get a more specific plan than that, as I know there is some concern with the speed at which backers have received other KS games through Gamesquest in the past. I'm still cautiously optimistic, but understand the concern. I'll keep pushing for clarity on my side. Thanks for your patience. I want nothing more than you to have RP:MM in your hands as soon as possible.

- Rest of World -- Your games were all shipped from Quartermaster earlier this week.  Depending on where you are in the world, delivery times may vary.  The good news, is they're on their way.

- International backers who ordered the Custom Insert - This will be shipped separately to you in the next few weeks. Stay tuned.

I love seeing copies of RPMM pop up in social media over the last few weeks.  It's the culmination of a lot of hard work, and it's heartwarming to see people getting so excited to get their games. Thanks for sharing those.  It's pretty awesome :)

Till next time.

Keith

Nate Sickler, Paul S, and 55 more people like this update.

Comments

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    1. Jan Kador
      Superbacker
      on

      delivered today in Braunschweig/Germany

    2. Missing avatar

      Olivier B. on

      Hi,
      I received my copy of RP+MM yesterday (Paris suburb in France) 🙂
      Olivier

    3. Missing avatar

      Barry Gregory
      Superbacker
      on

      With 7th Continent the item hadn't even been picked when I received the same sort of tracking notice - it was given to Royal Mail about 2 weeks later.

    4. Adam Winnett on

      UK backer. I can confirm that GQ are at least moving in the right direction. I've had a shipping notification with tracking information in, but the tracking isn't live yet. I'm guessing this means they have at least printed off the label, but whether that means my shipment will actually leave their warehouse soon is anyones guess!

    5. Jan Kador
      Superbacker
      on

      no update for braunschweig/germany yet but this is GQ ... did not expect a surprise (although received two other projects via GQ recently ... of course also a little bit late) :-S

    6. Emmanuel Turquin
      Superbacker
      on

      No sign yet from GQ in the UK.

    7. Missing avatar

      Barry Gregory
      Superbacker
      on

      This week is pretty much done - have GQ started yet?

    8. Keith Matejka 7-time creator
      Superbacker
      on

      GQ says they will begin shipping this week.

    9. JiveP
      Superbacker
      on

      By now EU backers should be used to the "GQ experience" but still ... any update?

    10. Danny van Holten on

      How are the European orders doing? I am getting impatient :P I want to have this before my birthday next week :(

    11. Keith Matejka 7-time creator
      Superbacker
      on

      @ Bradley Richards - Fedex is showing your package as deliverer at 4:13pm yesterday. Can you confirm?

    12. Missing avatar

      Bradley Richards on

      In US and no game or tracking number received. Could I get the tracking# please? Thanks.

    13. Ben Magargee on

      Got my copy last Thursday and had a great time playing two rounds with my brother over the weekend! Well worth the wait, and we didn't even try it with the expansion yet :)

    14. Heather Andrew on

      I received an email from Snakes & Lattes yesterday saying they will be sending me shipping information soon. Coming from Toronto to Ottawa...Can't wait!

    15. Dean Gardiner on

      Hey Keith, I forgot that I ordered the insert. Thanks for the update. Super excited to get this on the table.

    16. Stavros Tsiakalos on

      Delay on the EU orders was kinda expected due to the holidays.

    17. Nicole vO
      Superbacker
      on

      en d = and, stupid keyboard ;-)

    18. Nicole vO
      Superbacker
      on

      Thanks for the update. Must note that the Gamesquest deliveries may not be the speediest, but mine always arrived neatly packaged en d whole. I don't mind waiting an extra week for that ;-).

      Looking forward to playing!

    19. Missing avatar

      Darinam on

      @Keith

      Thank you for the update. A shame about the delay on the EU orders, but thank you for the update. I really appreciate you being so active in the comments. You are running an excellent Kickstarter in my opinion

    20. Keith Matejka 7-time creator
      Superbacker
      on

      MINI UPDATE
      - US Bound Inserts reached Quartermaster as scheduled on Wed. They will start the shipping process for the remaining US orders starting Friday and into the weekend. Expect email notifications on Monday.

      - EU Orders - I received this message from them today "My apologies. The bank holiday in the UK, (and the school holidays), have set us back further than we were expecting. We will have movement on the orders next week".

    21. Keith Matejka 7-time creator
      Superbacker
      on

      @David Fair - no worries. Happy to help.

    22. Missing avatar

      Mark D. Ellis
      Superbacker
      on

      I never received a tracking number, but it arrived today in the mail. So for everyone who hasn't gotten the tracking info. Wait a few days and it should arrive. :)

    23. David Fair
      Superbacker
      on

      I must have added the insert on in a pledge manager, I suppose. i forgot that i did that. Sorry to have wasted your time looking things up for me. Thanks for your help.

    24. Keith Matejka 7-time creator
      Superbacker
      on

      @Rainer - I just sent it to ya via email as an FYI.

    25. Rainer Åhlfors
      Superbacker
      on

      I have not received my tracking number either, but I'm not too worried. I'm sure it will get here. :)

    26. Keith Matejka 7-time creator
      Superbacker
      on

      @Marcus - You've ordered the insert, so tracking still incoming. :)

    27. Missing avatar

      Marcus Utley
      Superbacker
      on

      Hey Keith, same old story--no tracking number here yet. Thank you for checking up on these for us, though!

    28. Keith Matejka 7-time creator
      Superbacker
      on

      @Dean Gardiner / Logan Holt / Bill Holmes / Nerds to the Rescue - You've ordered the insert, so your package and tracking email will go out later this week.

      @Jeffrey Odum / Scott LaBlanc - I just emailed you the info. Scott, yes, it's too late. :(

    29. Decottignies
      Superbacker
      on

      Last time with GQ : received a mail with tracking number the 15 ; real shipping the 21 and received by french company the 28, real delivery the 29 .

      They re probably again send the tracking number but not the games before 1 or 2 more weeks , it s slow to gather so many snails to deliver parcels.

    30. HeavyRiffs
      Superbacker
      on

      Nothing in the UK yet.

    31. Scott LaBlanc on

      I have not received my tracking number and if it isn't too late I need up to update my shipping address.

    32. Missing avatar

      Jeffrey Odum on

      Hello Keith,

      I also have not received a tracking number (I'm in Virginia).

      Thanks very much for offering to help!

      Jeff

    33. Nerds to the Rescue
      Superbacker
      on

      I have not received a tracking number... US | Boise, ID

    34. Missing avatar

      Trienco
      Superbacker
      on

      Hm, I believe Manhattan Project just had the same update (GQ shipping this week). Maybe they'll be smart, maximize their profit and send both together, but I doubt they'll want to deal with the logistics of that for a few pounds extra.

    35. Bill Holmes on

      I have not received my tracking number as of yet...... US Virginia no Insert.

    36. Missing avatar

      David Ross on

      Got my tracking number notification late last week from FL. It moved like 15 miles and now my game has been sitting in Orlando for the past 5 days... why must FedEx be so cruel?!?! :(

    37. Missing avatar

      Blayne on

      Thank you for the update!

    38. Logan Holt on

      Hi Keith, I haven't gotten a tracking number. To be honest, I don't remember if I got the insert or not so that may be the issue.

    39. Dean Gardiner on

      Hi Keith, I have not gotten a tracking number either. Getting excited about the expansion tho-

    40. Keith Matejka 7-time creator
      Superbacker
      on

      @christine hill / William Stone / William Korner - I just sent your tracking numbers to you via email.

      @David Fair - my records show you did order the insert. So, your package will go out later this week with a notification.

    41. Keith Matejka 7-time creator
      Superbacker
      on

      @christine hill - fedex shows your package as delivered at 10:36am on 4/3. Can you check? Maybe check with neighbors?

    42. David Fair
      Superbacker
      on

      I did not order the Meeple Realty insert, and am in the US, but have received no shipping notification/tracking number. Thanks for looking it up for me.

    43. Missing avatar

      Barry Gregory
      Superbacker
      on

      @Keith Matejka GQ seem to have a two-week response time for customer service queries. So they should provide you with information sometime after the middle of the month :(

    44. Claire
      Superbacker
      on

      I wouldn't worry about not getting a tracking number in the UK. Games Quest have sent out a lot of games with no tracking number ever been sent to myself.

    45. William Korner on

      No tracking here yet

    46. Missing avatar

      William Stone on

      No number here...

    47. Teresa @tlarraya
      Superbacker
      on

      Thanks for the update. GameQuest has me worried because of other KS campaigns. I hope there are no glitches on this one though, fingers crossed. Can´t wait to get the game : D

    48. christine hill on

      I haven't received an email with tracking yet. I didn't get the insert either

    49. Keith Matejka 7-time creator
      Superbacker
      on

      @Benjamin - If you want your number, I have it. Currently looks like 4/12/2018 delivery. :(

    50. Benjamin Curto
      Superbacker
      on

      No game, tracking, or insert here. I'm not worried, I'm sure I'll get the game or tracking email within the week, can't wait!