Wrapping Up Fulfillment
Hey Dual Powers team,
It's been about a month since the last update, so it's about that time. :)
We're sliding into the final days of the holiday season, and I'm proud to announce that the vast majority of backer copies have either arrived at their destination, or are well on their way.
All territories are reporting completed fulfillment with the exception of Canada. The Canadian backers of this project are getting theirs a little later than the rest of the crew. Some Canadians have received theirs, but the vast majority will be delivered in the next week or two. If you are still waiting for your copy, I appreciate your patience. It's very possible that your game is just finishing up that last leg of it's journey.
If you are anxiously awaiting your game, and still don't have it by the second week of January, please reach out either on KS messenger, or directly to me via email at email@example.com, so Kirk or I can chase it down.
I've had a few people reach out with damaged or missing pieces looking for replacements. This isn't uncommon in my experience, but can be frustrating. There's always a small percentage of copies that had an error during assembly at the factory.
I should be getting the boxes of replacement parts from Panda tomorrow, so if you have anything wrong with you're game, please let me know so I can get you replacements right away. Just send a note with your mailing address, the game name, and the part you need replaced to firstname.lastname@example.org and I'll get it out to you ASAP.
And finally, I wanted to wish you all a happy holidays. Merry Christmas, and a fantastic 2019. Hopefully it'll be filled with lots of good times with friends and family playing games. :)
Till next time.