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Fingerprint Opening, Global Tracker, Lift-less Self Weighing Scale, Speakerphone and Power Bank all combined in a super smart luggage
Fingerprint Opening, Global Tracker, Lift-less Self Weighing Scale, Speakerphone and Power Bank all combined in a super smart luggage
Fingerprint Opening, Global Tracker, Lift-less Self Weighing Scale, Speakerphone and Power Bank all combined in a super smart luggage
1,976 backers pledged $920,122 to help bring this project to life.

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    1. Jussi Jaatinen about 9 hours ago

      May I ask, what is the situation in Prado designed case production?

    2. M.J. Farley
      Superbacker
      1 day ago

      I have more faith that I'll get my Cole-Bar Hammer before this... at least he is still going strong with production and testing updates regularly...

    3. Ryan Gladu 1 day ago

      Ha ha ha if anyone cares to google it as I just did. “Planet Traveler USA” has an “F” rating with the Better Business Bureau! Love the effort your company puts into all aspects of business! Just wondering if you would be so kind as to tell me when your company will be closing it’s doors? Ha ha too funny and just made my day! I want to fucking response to this as well as my last message you scum bags!

    4. Paolo Vittoria 1 day ago

      I want now my cases! Please contact me as I want to finally clear this situation. We are all waiting and waiting just to hear some excuses. If the cases are already listed in Stores it should be possible to get the ones the backers paid for. I am one of them and I never wrote any comment but now is enough. Please sende me my cases.

    5. Missing avatar

      Tyler J. 2 days ago

      I have lost faith in your company and your ability to produce anything...

    6. Legendary-Jakten
      Superbacker
      3 days ago

      Promised deliver was 2015, now 2018

    7. Missing avatar

      andrew taub 4 days ago

      OK- ready for my cases please.- Backer number 623. Come on...

    8. Missing avatar

      andrew taub 4 days ago

      OK- ready for my cases please.

    9. Missing avatar

      Bryce Salter 4 days ago

      @creator What’s the update with the checked luggage and being in production?

    10. Matthew Taylor 4 days ago

      Dear Planet Traveler, I did not receive my Space Case. Please update me.

    11. Planet Traveler Creator 5 days ago

      @Bryce Salter
      This is actually a different case. Please check your information. That case, featured here (https://www.walmart.com/ip/Planet-Traveler-USA-Smart-Tech-Case-Hardside-Spinner-Carry-On/339927020), is different from the carry-on featured on our campaign.

      Thank you for your support.

    12. Planet Traveler Creator 5 days ago

      @ Paul Ricketts
      Unfortunately, it would not be possible for us to issue you a refund since all of the promised funds when into manufacturing a set number of cases. Although manufacturing has taken a bit longer than expected, we will fulfill your order as soon as possible.

    13. Planet Traveler Creator 5 days ago

      @Randi McCorquodale
      Your case is set to ship out very soon. Refunds are not possible as your investment went into manufacturing and production fees. Thank you for supporting us.

    14. Planet Traveler Creator 5 days ago

      @Wen
      Our case is valued at $1,599. That is the current price for it on our website. Taxes and import duties are the responsibility of the investor. That was stated at the beginning. And we don't make the customs rules. All international packages go through customs.

      Thank you for your investment. Have a good day!

    15. Planet Traveler Creator 5 days ago

      @Paul Bhangle
      Unfortunately, it would not be possible for us to issue you a refund since all of the promised funds when into manufacturing a set number of cases. Although manufacturing has taken a bit longer than expected, we will fulfill your order as soon as possible.

    16. Planet Traveler Creator 5 days ago

      @Indranil Sen
      We are working hard to fulfill all of our backers' pledges. We thank you for your patience.

    17. Planet Traveler Creator 5 days ago

      @Eloise Mathieu
      We have responded via email. Thank you!

    18. Missing avatar

      Eloise Mathieu 5 days ago

      Guys, sending relentless emails and chasing relentlessly. I would respectfully ask that someone answer my request which is more than fair considering.

    19. Missing avatar

      Indranil Sen 6 days ago

      Hi!
      I haven’t received my bag and neither have I received an update from you.

      What’s happening? When will I get my bag?

      It’s starting to look more like a scam.

      Regards

    20. Missing avatar

      Paul Bhangle
      Superbacker
      6 days ago

      Please refund my pledge, it has been too long waiting

    21. Missing avatar

      Wen 6 days ago

      I have not received the case but being held by the custom. They put the bag is US $800, this is a lie.

      I have to pay at least half of it to get it out of custom. Why you lie? You want to show off that 3 years waiting is worth special price of only US $300 but your bag is selling lower than US $300 at other store??

      Now i am not responsible for the charges since if you honest on the paper, no charges will come out of this. Because you did make this purposely so that bag must go to custom, then you must pay for it of your mistakes not the customer.

      I suggest whoever in progress to sue them. Let's all do it. We have proof of their ingenuity. Plus not sure if the bag is working as expected since many already mentioned that this bag is a low standard bag and has many problems.

      I know you will keep quiet or ask me to email or message you so that others don't see this. But for sure soon or later you will reap what you sow. Fixed it, pay for it and get this done.

      You asked everyone of us to respect you but you don't even try to do the same thing.

    22. Randi McCorquodale on April 10

      Well here I thought I was the only sucker.
      Yes its been THREE YEARS!!! Wow!
      REFUND OR LAWSUIT?

    23. Missing avatar

      Paul Ricketts on April 10

      Hi

      I've lost confidence in your ability to actually supply the case and in the kickstarter process as a whole. Please refund my pledge immediately.

      Paul

    24. Missing avatar

      Bryce Salter on April 9

      The carry on is listed in Walmart’s site sold via Overstock for $273.49 ....

    25. Lisa Genereux on April 9

      PlanetTraveler team, I see the Space Case advertised for sale online as well as being sold at Bed, Bath and Beyond. I've waited almost 3 years for my carry-on and checked bag and have emailed you for a prompt resolution. Please don't force legal escalation. Please provide the product I've paid for.

    26. Missing avatar

      Bryce Salter on April 8

      @creator explain why they haven’t started production and when we can expect shipments to begin

    27. Ryan Gladu on April 7

      So you said going to production March and shipping April. So if they didn’t go into production in March, then there was yet another delay. A blind person can see this is a joke. Complete and utter bullshit of a joke except you are the only people laughing...... all the way to the bank with our money. Save your bullshit excuses and feed them to someone who will swallow it. I’m done with you guys and Kickstarter. I’ll just write this off as a fraud. I’ll be deleting my kickstarter account! Maybe when I take a trip when I retire at 65 it’ll be there in the mail, even though your luggage and hopefully your company will be obsolete by then! Good luck on your future scams, I mean campaigns!

    28. Missing avatar

      Staubsauger on April 7

      @Ryan Gladu
      You know, they just have not announced any delays .... yet.

    29. Missing avatar

      Staubsauger on April 7

      I still would love to have a refund, even not 100% - I don't believe in you anymore, and I can't imagine that I get the suitcase any soon.
      (no need to say that it's almost useless since I can't use it as a smart suitcase on my airlines. It's just a heavy & too expensive suitcase. Sure, you can remove the battery before check in - but who wants to do this?)

      Really disappointing.

    30. Planet Traveler Creator on April 6

      @Ryan Gladu
      Production of the check-in has not begun, but we are not announcing any delays.

    31. Planet Traveler Creator on April 6

      @Bryce Salter
      Production of the check-in has not begun, but we are not announcing any delays.

    32. Planet Traveler Creator on April 6

      @ricky Liu
      We are working on shipping out all Carry-ons before the check-ins are ready. We are looking into your order.

    33. Planet Traveler Creator on April 6

      @yhakmafa

      All emails are and have been answered. Please make sure that you are sending them to orders@planettravelerusa.com.

    34. Ryan Gladu on April 5

      Did the check ins go into production or was there another “delay”

    35. Paul Knebel on April 5

      My favourite reply from PT: "manufacturing has taken a bit longer than expected"

      HAHAHAHHAHAHA

    36. Teri Carilli on April 4

      Hi,
      Any update on my case? It's been almost 3 years now....still waiting.

    37. Missing avatar

      Bryce Salter on April 3

      @creator can you confirm production started on the check in or have you had another delay????

    38. Missing avatar

      Ricky Liu on April 2

      Just wanted to post my own situation, had one email response last July (2017), saying that my carry-on would be available in late Summer 2017, and that the Powerbank at least would be delivered in August, still haven't received either. I can understand even some delays on the suitcase (even though I don't like it), but having to wait over half a year just to receive a promised battery pack seems a little absurd.

    39. Missing avatar

      Mark Schneider on April 2

      While I have sympathy for those who are still waiting to receive their case, I must warn them that receiving it is just the start of the problems. I have received mine. The case is poorly designed - the space inside is almost useless. The case is very heavy (I'd tell you how heavy but I can't get it's scale to work - more on that later). The USB ports on the case are not supported charging ports for an iphone. The app is a disaster. By far the worst app I have ever seen or used. What's worse is now you can't even log into the app making all of the electronics and advanced "smart" features utterly useless (including the scale). So when you finally get the case at long last you will wonder, what am I supposed to do with this POS now.

    40. Missing avatar

      yhakmafa on April 2

      What happened. I didn’t receive any thing yet although you assured me that you will be shipping on September. Now you are not answering my emails and messages.

    41. Planet Traveler Creator on April 2

      @Ru.B

      Unfortunately, it would not be possible for us to issue you a refund since all of the promised funds when into manufacturing a set number of cases. Although manufacturing has taken a bit longer than expected, we will fulfill your order as soon as possible.

    42. Planet Traveler Creator on April 2

      @Ivan
      You are on our shipping log and we are working hard to fulfill your pledge. We will email the email address we have on file with an update as your shipping date approaches.

      Thank you for your patience and support.

      Sincerely,
      Planet Traveler Team

    43. Planet Traveler Creator on April 2

      @Tinisha Cheatham
      You are on our shipping log and we are working hard to fulfill your pledge. We will email the email address we have on file with an update as your shipping date approaches.

      Thank you for your patience and support.

      Sincerely,
      Planet Traveler Team

    44. Planet Traveler Creator on April 2

      @Bryce Salter Hi Denny, We are working to produce our check-ins. Once we receive a shipment to our distribution center, it should be about a month before we begin shipping to backers. Thank you, Planet Traveler Team

    45. Planet Traveler Creator on April 2

      @M.J. Farley
      We apologize for the miscommunication. All of our shipping estimates are just that, estimates. We are committed to fulfilling our pledge to our backers. We are working hard to ensure that outcome. We thank you for your patience and support.

    46. Planet Traveler Creator on April 2

      @Michael Manske We are working to contact you. If you could provide current contact information to orders@planettravelerusa.com, it will help expedite the process.

      Thank you,
      Planet Traveler Team

    47. Ru.B on April 1

      Scam!! I want my money back right away. I'm waiting almost 3 years! 😠😠😠😠😠😠

    48. Ru.B on April 1

      Scam!! I want my money back right away. I'm waiting almost 3 years! 😠😠😠😠😠😠

    49. Missing avatar

      Ivan
      Superbacker
      on April 1

      Hi, I still have no updates on my order and have not received anything. Please can you check my order.

    50. Missing avatar

      Tinisha Cheatham on March 31

      Please update me on the status of my order. It’s has been more than 2 years since my pledge.

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