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CNC machined aluminum mount for smartphones and smartwatches. The easiest way to mount mobile devices.
CNC machined aluminum mount for smartphones and smartwatches. The easiest way to mount mobile devices.
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2,690 backers pledged $225,347 to help bring this project to life.

Rewards Shipping Soon!!! Verify old Addresses and new addresses if you've moved or plan on moving soon (VERIFY BY FRIDAY at MIDNIGHT)

Posted by ele (Creator)
11 likes

Hi Everyone, 

Great news! Our inventory has finally arrived into the US and we expect to begin shipping all rewards soon! Yes, the wait is almost over! Thank you so much for being extremely patient and supportive! We couldn't have done this without you!

Currently our packages are sitting in Long Beach, California and are awaiting customs clearance.

As soon as they clear they will be loaded onto a train and headed to our headquarters in Chicago.

~~~Important things to know!~~~

Moved since filling out backerkit or moving soon?

Moved?

If you have moved since filling out backerkit, please update your address as soon as possible on backerkit. Please send us a message if you are not sure if your address is correct or need help editing your address.

Plan on moving soon?

If you plan on moving in the next couple of weeks let us know as soon as possible and we will hold off on shipping you rewards. We don't want them to get lost or shipped to the wrong location.

Live outside the USA?

Also, if you live outside of the USA please make sure you include a town, state, and country, and all the necessary information. We have seen many address that don’t even have a town...meaning those addresses are invalid.

~~We haven't locked down backerkit so you can still edit your address and check to see if it's correct.~~

~BACKERKIT WILL BE LOCKED DOWN ON FRIDAY AT MIDNIGHT CHICAGO TIME CDT~

Check your address here on backerkit with your login from before...

https://elemount.backerkit.com

Ordering extra products 

Unfortunately you will not be able to add any extra merchandise to your rewards through backerkit anymore. We charged credit cards a long time ago and cannot reverse that.

If you want to purchase more merchandise you can do that on our website.

www.elephantele.com

We cannot promise extra purchases will ship together with your rewards unless you send us a message. 

Please fill out backerkit if you haven't

There are still over 280 backers who have not even attempted to fill out backerkit. Until those surveys are filled out you won’t be getting your reward. So please fill those out.

There are instruction on backerkit here in this update....

https://www.kickstarter.com/projects/1133691350/elemount-the-best-car-and-camera-mount-for-iphone/posts/631145

We will be sending 1 or 2 more updates before we ship just so everyone is on the same page. 

Also, we will be sending tracking numbers with every reward.  But expect another update or two before anyone receives any tracking info. 

Thank you!!

ele Team

MF Calub, Brendan Von Bon, and 9 more people like this update.

Comments

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    1. Boricua Jimmy on

      I have not received anything as of dec 2013, please let me know what the status on this?

    2. Missing avatar

      david franco on

      I still did not receive anything ?

    3. Missing avatar

      Sheila Addison on

      I don't have a tracking number. Please advise.

    4. Missing avatar

      ed liao on

      It has been awhile since the last shipment update. Can the shipment update been sent as an new announcement? thanks

    5. ele Creator on

      @Gautam

      You should have received a tracking number by now. Please check your email

    6. Gautam Kaul on

      What's up with the shipments? When are u guys going to deliver...

    7. Missing avatar

      Bret Dangelmaier on

      You guys went surprisingly silent now. What's up with the shipments?

    8. Gautam Kaul on

      Any updates on when you guys are going to ship these to us :)

    9. Francis Bok on

      @Justin: really want to ask this silly question. Why don't you use it in your new car?

    10. Skippy on

      @Justin Lin: you bougth a new car and you don't know anymore where you will be using it for? :-)

    11. Moose Hooson on

      Just checked address is all good looking forward to the product guys

    12. ele Creator on

      @Justin Lin:

      You could use it in your office or at home. We actually use it at home more than we do in the car now.

    13. Missing avatar

      Justin Lin on

      Can't wait to have it -- Looks great!!!

      Though... first world problem... I bought this for my old car, but... I bought a new car and I'm not sure what I'll use it for anymore!

    14. Joanna H on

      I can't access my backer kit, say I'm not a backer??

    15. Karl Hedstrom
      Superbacker
      on

      We are moving our office in two weeks, so I just updated my BackerKit survey reward address. Thank you for the warning.

    16. Missing avatar

      Andy Vernon on

      I've just ordered some of the caps as there was a problem with Backerkit when the caps were first announced. I have to admit I was disappointed to be charged an extra $4.99 for shipping.

      It wasn't my decision that you use Backerkit. When I informed you that I was having problems and had lost faith in Backerkit then your response was that I was wrong.

      Thanks - appreciated

    17. ele Creator on

      @Gamillia Guzman @Galit
      Thanks we hope you love them when you get them!!!

    18. Galit
      Superbacker
      on

      Awesome!! Thanks for the great news!! \o/

    19. ele Creator on

      @Johan @ Court @MF @Eric
      Thanks guys!! Couldn't have done it without you!!

    20. Missing avatar

      Eric Yun on

      Yay I'm so excited!

    21. MF Calub on

      Woot! So excited!

    22. Johan Gårdemark on

      Good work, ELE! Lots of hugs!