Rewards Shipping Soon!!! Verify old Addresses and new addresses if you've moved or plan on moving soon (VERIFY BY FRIDAY at MIDNIGHT)
Hi Everyone,
Great news! Our inventory has finally arrived into the US and we expect to begin shipping all rewards soon! Yes, the wait is almost over! Thank you so much for being extremely patient and supportive! We couldn't have done this without you!
Currently our packages are sitting in Long Beach, California and are awaiting customs clearance.
As soon as they clear they will be loaded onto a train and headed to our headquarters in Chicago.
~~~Important things to know!~~~
Moved since filling out backerkit or moving soon?
Moved?
If you have moved since filling out backerkit, please update your address as soon as possible on backerkit. Please send us a message if you are not sure if your address is correct or need help editing your address.
Plan on moving soon?
If you plan on moving in the next couple of weeks let us know as soon as possible and we will hold off on shipping you rewards. We don't want them to get lost or shipped to the wrong location.
Live outside the USA?
Also, if you live outside of the USA please make sure you include a town, state, and country, and all the necessary information. We have seen many address that don’t even have a town...meaning those addresses are invalid.
~~We haven't locked down backerkit so you can still edit your address and check to see if it's correct.~~
~BACKERKIT WILL BE LOCKED DOWN ON FRIDAY AT MIDNIGHT CHICAGO TIME CDT~
Check your address here on backerkit with your login from before...
https://elemount.backerkit.com
Ordering extra products
Unfortunately you will not be able to add any extra merchandise to your rewards through backerkit anymore. We charged credit cards a long time ago and cannot reverse that.
If you want to purchase more merchandise you can do that on our website.
www.elephantele.com
We cannot promise extra purchases will ship together with your rewards unless you send us a message.
Please fill out backerkit if you haven't
There are still over 280 backers who have not even attempted to fill out backerkit. Until those surveys are filled out you won’t be getting your reward. So please fill those out.
There are instruction on backerkit here in this update....
We will be sending 1 or 2 more updates before we ship just so everyone is on the same page.
Also, we will be sending tracking numbers with every reward. But expect another update or two before anyone receives any tracking info.
Thank you!!
ele Team
Boricua Jimmy on
I have not received anything as of dec 2013, please let me know what the status on this?
david franco on
I still did not receive anything ?
Sheila Addison on
I don't have a tracking number. Please advise.
ed liao on
It has been awhile since the last shipment update. Can the shipment update been sent as an new announcement? thanks
ele Creator on
@Gautam
You should have received a tracking number by now. Please check your email
Gautam Kaul on
What's up with the shipments? When are u guys going to deliver...
Bret Dangelmaier on
You guys went surprisingly silent now. What's up with the shipments?
Gautam Kaul on
Any updates on when you guys are going to ship these to us :)
Francis Bok on
@Justin: really want to ask this silly question. Why don't you use it in your new car?
Skippy on
@Justin Lin: you bougth a new car and you don't know anymore where you will be using it for? :-)
Moose Hooson on
Just checked address is all good looking forward to the product guys
ele Creator on
@Justin Lin:
You could use it in your office or at home. We actually use it at home more than we do in the car now.
Justin Lin on
Can't wait to have it -- Looks great!!!
Though... first world problem... I bought this for my old car, but... I bought a new car and I'm not sure what I'll use it for anymore!
Joanna H on
I can't access my backer kit, say I'm not a backer??
Karl Hedstrom
Superbacker
on
We are moving our office in two weeks, so I just updated my BackerKit survey reward address. Thank you for the warning.
Andy Vernon on
I've just ordered some of the caps as there was a problem with Backerkit when the caps were first announced. I have to admit I was disappointed to be charged an extra $4.99 for shipping.
It wasn't my decision that you use Backerkit. When I informed you that I was having problems and had lost faith in Backerkit then your response was that I was wrong.
Thanks - appreciated
ele Creator on
@Gamillia Guzman @Galit
Thanks we hope you love them when you get them!!!
Galit
Superbacker
on
Awesome!! Thanks for the great news!! \o/
Familia Guzman on
Ohhhh yeah !!!!
ele Creator on
@Johan @ Court @MF @Eric
Thanks guys!! Couldn't have done it without you!!
Eric Yun on
Yay I'm so excited!
MF Calub on
Woot! So excited!
Trip on
Sweet
Johan Gårdemark on
Good work, ELE! Lots of hugs!