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CNC machined aluminum mount for smartphones and smartwatches. The easiest way to mount mobile devices.
CNC machined aluminum mount for smartphones and smartwatches. The easiest way to mount mobile devices.
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2,690 backers pledged $225,347 to help bring this project to life.

Production Completed (Shipping dates, address changes, and more...)

Posted by ele (Creator)
34 likes

Hi Everyone, 

It's been a of couple weeks since our last update and we have a lot of exciting news!

We'll start with a very brief recap for those of you who missed our last update.

Recap 

In our last update we talked about how we ran into an extensive delay with our package that was held up by UPS and customs. The package that was delayed contained the adhesive that is used to attach the pads onto the mounts. This was the final piece we needed in order to complete production. Our package had to reach China by January 7 in order to give our factory enough time to complete the mounts before they closed on January 14 for the Chinese New Year.

We'll start with the BAD NEWS first...

Unfortunately the package didn't make it to China in the time frame we needed it there by. Meaning our factory couldn't complete the mounts by January 14.

NOW TO THE GREAT NEWS...!!!!

So after talking with our factory for over a month about this situation and trying to figure out what to do if the package didn't make it there on time, they figured out a solution. They were able to convince their workers to work overtime and even work on Saturdays and Sundays to complete the mounts before the Chinese New Year.

This brings us to our great news!! We're very happy to announce that production has been complete...eleMounts, elePads, and eleCaps!! Everything has been packed and is currently on the way to our headquarters here in Chicago! We can't thank our factory enough for pulling through and helping us out by making this possible. 

Our factory had some trouble laying down the pads and it took much longer than we thought it was going to take. But the good news is that they were able to finish with plenty of time and ship out our inventory before they left for their break!

We waited a couple of days to send this update because we needed confirmation that everything was completed and shipped out. As we've done before, we didn't want to give out information and then take back what we said. Below are some pictures that will make everyone pretty happy!!!

2 Quick Fun facts...

1. All of the eleMount inventory that our factory produced would stack up to be the 3rd tallest building in the world!!! ....that would be one good looking building!

2. We will be shipping an eleMount to every continent in the world! We will even be shipping to Antarctica!

Over 70+ boxes are being shipped weighing in over 2.5 tons ( approx 5,000lbs or 2300kg!!)
Over 70+ boxes are being shipped weighing in over 2.5 tons ( approx 5,000lbs or 2300kg!!)
A lot more boxes than just these! About 40 more boxes that are not pictured.
A lot more boxes than just these! About 40 more boxes that are not pictured.
Completed black eleMounts!
Completed black eleMounts!
Final Silver eleMount with new gray pad
Final Silver eleMount with new gray pad
Final Gold mount! The color is actually lighter than how it looks in the picture
Final Gold mount! The color is actually lighter than how it looks in the picture
Gray eleCaps with silver eleMount
Gray eleCaps with silver eleMount

eleMount Shipping Date

This brings us to our ship date! We know you're all asking, "When will we get our rewards?" As of right now our factory is telling us that we should expect to receive all our inventory towards the end of February or early March (subject to change). They warned us that this could change if anything gets held up in customs because of the very high value and large load size. 

The day we receive our inventory we will begin shipping all the rewards to our backers. We have all our shipping materials ready for that day so we could get them out the door ASAP. 

Address Changes and Private Messages

Adress Changes

It's very important if you plan on moving around early March or have moved since you filled out backerkit please let us know ASAP. We know a couple of you didn't get responses back when you sent us a message but we could assure you we will respond ASAP

Every time we resolve an individual case you will receive a message through kickstarter that says "RESOLVED" If you haven't received a "RESOLVED MESSAGE please send us another friendly reminder. Thanks

Messages

We know we are behind answering all our messages. We are doing our best to answer all of them and will hopefully be done by this weekend. We currently have 150+ unanswered messages that we have to get to. Again once we respond and have resolved your individual case we will send you a message that says "RESOLVED"

Thank You!!!

We are in the final stages of this project and it has been a very long journey. We can't thank everyone enough for all the support and nice comments you have sent us. We truly appreciate all the help everyone has given us to make this project a reality. So again, thank you for understanding why we are delivering late but we hope the delay was worth it.

Next update

To be perfectly honest we don't know when our next update will be. We will send it out with enough time so if you need to make last minute order changes or address changes we can have that confirmed. 

ele Team

Andrew Song, Steve P., and 32 more people like this update.

Comments

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    1. Toh Keng Hoe on

      Thanks guys. I've got it. It is a nice piece of product. However I have a little issue with the stickiness. It doesn't stick to my dash board well and kept toppling but yet too sticky and took out the plastic film cover on the back of my phone. I guess that means this product is probably going somewhere else rather than in my car

    2. ele Creator on

      @Shahrukh Hasan:

      We have not started shipping yet. Please read the latest update. We will have an update soon regarding shopping times. Thanks

    3. Shahrukh Hasan on

      I haven't received mine either? What's the hold up....

    4. Missing avatar

      Annette Nieves on

      I have not received mine
      Annette Nieves

    5. Missing avatar

      Philip L Ward on

      I emailed an address change and didn't get a response.
      Please email me with a address you have.
      Philip L Ward
      Lincoln

    6. Missing avatar

      Mitchell P. Ramos on

      Is it too late to change mine to gold?

    7. Missing avatar

      Tony on

      I just updated my shipping address on Backerlit - is that enough, or should I contact you guys directly with my new shipping address?

    8. Missing avatar

      Chad on

      At this point, I have no clue what I've ordered. How do I check??? Tried logging into the website and I'm invalid... :-)

    9. Missing avatar

      Sam Kirk on

      It would be a good gesture

    10. Missing avatar

      Sam Kirk on

      Thanks for the update.

      Perhaps you can provide complimentary Ele Caps for everyone due to the delay and colour changes etc?

    11. Clint on

      They look great. Awesome work and huge thanks to the factory crew.

    12. ele Creator on

      @Ryan
      As we mentioned a couple of times. This project would not be possible with the price quotes we received here in the USA. We agree it would have made everything easier but the cost associated with US manufacturing is very different than overseas. Sorry hope that makes sense.

      @MF Calub
      Thanks for the support throughout the whole project!

      @Stephanie
      You could do all that through backerkit. We will send you a message to help you. Thanks

      @John
      We agree. But the employees were the ones who took that decision. Some left and some stayed.

    13. Anthony Mark Rodriguez on

      I too wish it were american made but hey they did what they could with what they had and did a damn good job at it. They look great guys! Best update yet!

    14. Anthony Mark Rodriguez on

      I too wish it were american made but hey they did what they could with what they had and did a damn good job at it. They look great guys! Best update yet!

    15. Ryan O. Hicks on

      This could of all been avoided had this been an American made product. Such a shame.

    16. MF Calub on

      Thanks Ele Team! You guys did great!

    17. Missing avatar

      stephanie chan on

      to whom it may concern:

      would it be possible to add a pair of the element pads as well as a pair of caps and have it send to me along with my reward? how do i pay for these?

    18. John Chang on

      I'm gonna be honest. I'd much rather receive the ele-mount two to three weeks later than have the factory workers have to miss time before the new year. This was funded months ago anyway. Letting these workers be with their families during the most important time of the year for them (not even an exaggeration) is so much more important than receiving our ele-mounts "on time"