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Face-Recognizing Alerts | Motion Detection | 1080p Full HD | No Monthly Fee | Free Local Storage | Night Vision | Weatherproof (IP66)
8,803 backers pledged $3,139,558 to help bring this project to life.

eufyCam New Software Release Notes and New App Preannouncement

Posted by Eufy Security (Creator)

Dear eufyCam users,

It’s time to share with you our product improvements for January.

We’re releasing HomeBase v1.0.7.2 and eufyCam v1.7.6

Your system will apply the new software automatically when idle and should be no later than January 28th.

The major release notes are as follows:

1. Launched Alexa Skill. Now user who has Alexa Echo Show/Spot can say “Alexa, show me the front door.” to activate the camera and live-stream to Echo Show/Spot.  Please go to Side Menu - Settings - Smart Integration for instructions. Currently the Alexa Skill supports English only and we will add multi-language support in the future.

2. Improved the accuracy of Facial Recognition.

3. Improved the delay when streaming to Alexa Echo Show/Spot.

4. Improved the wireless performance by optimizing video transmission protocol.

5. Fixed the bug where the camera would stream all the time and drain the battery faster when streaming to Alexa Echo Show/Spot.

6. Fixed the bug where the camera displays 12PM as 00AM.

7. Fixed the bug where the system may not send notification for Entry Sensor occasionally.

And we expect to release new App v1.1.6 in the last week of January as well. 

You will receive in-App notification when the new App is available.

The major release notes are as below:

1. Added Custom Working Mode for eufyCam. Now the user can customize the recording length and retriggering interval for specific camera. This will let user finetune the parameters for specific camera if they think some recordings start too late or end too early.

2. Extended the Motion Detection sensitivity range. User can set the sensitivity higher or lower than before. This is to avoid excessive false alarms or short motion- detection range. We highly recommend users use the Test Mode to set the proper sensitivity.

3. Added Notification Settings for eufyCam, which includes All Events, Human Only and Best Effort Facial Alert. 

  • All Events. 

User will receive “Motion Detected” notification on all events, including humans, cars and animals. Notification is prompt but could be too frequent.

  • Human Only. 

User will receive “Someone has been spotted” notification on human events exclusively.  Notification is more specific and less frequent, but could be slightly delayed because of the extra time required for Human Detection.

  • Best Effort Facial Alert. 

User will receive notification with face thumbnail or Facial Recognition result exclusively. Notification may take up to 5s to send, as the AI engine needs more time to detect and screen faces. The delay varies on environment lighting condition, the angle of the face and the distance.

4. Added Check for HomeBase Firmware on iOS App. Now both Android and iOS App support manual firmware upgrade (Side Menu - My Devices - HomeBase - Device Info - Check for HomeBase Firmware).

5. Added Device Display Order. User can adjust the device display order on Side Menu - Settings - Device Display Order.

Here’s a glance to our development plan.

We met some difficulty in development and some features were postponed, but we are catching up.

Feel free to reach out to us at or share your thoughts on our community at


The Eufy Security Team

Saqib Ahmed, Ilkka Saarinen, and 51 more people like this update.


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    1. David Patterson on

      Seems the Alexa skill only in the US right now and quite a few complaints too, hopefully will be working better when released in the UK.

    2. Missing avatar

      Daniel Quimper on

      How about an Alexa skill to switch the system's mode (Home/Away).

    3. Missing avatar

      Michael Redfern on

      The bold comment of "Launched Alexa Skill" should have been suffixed with "in the USA only", as it's not available anywhere other than the US, and it's not true that's it's been therefore flatly launched.

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      Ken Dally on

      Human detection only notification will be a big bonus for me as most of my alarms are for my dogs when I'm away. Great to be able to filter that out.

    5. CyciumX on

      Some of the feature requests are already on the roadmap. Be a little bit more dilligent in research. Google Assistant? March. Geo-fencing for automatic Away Mode? March.

      For the folks here that have their batteries already needing a recharge - you have the sensitivity too high. 100 times a day? No, thats on you. Spend some time with settings and actually physically test it out. You'll find the sweet spot for your needs.

      Lag where you don't see faces in time? Also on you. You have the camera positioned too high and facing too far down. Folks are going to see your camera so don't try to hide them. Install them a bit more level and if thats in plain view then so be it.

    6. Patsy Kravitz on

      Fabulous! BTW is there a way for backers to purchase extra cameras? Many thanks!

    7. MindChamber on

      All these bells and whistles, and the cameras still can't capture someone walking up my steps at a leisurely pace.

    8. Mariah Stegner on

      I was finally able to hook mine up a few days ago. So far I am very pleased with its performance.

    9. Missing avatar

      Dawn Werner on

      Thanks for continuing to work to improve and make this a great product.

    10. Clement Puah Neo on

      Can I order more cameras please?

    11. Missing avatar

      Antonio Villanueva on

      I agree with some of the comments. If this can help to develop fixes for the next software or firmware updates then here are some issues I am personally having.

      - The latency lags on both audio and video almost makes the feature unusable. Two or four second delay means the subject already has moved from view by the time I look at the camera. The audio feed cuts and because it is delayed can't have effective conversations.
      - The battery runs out way to often and too fast all the time because of constant recording. I thought once it recognized faces it would ignore the subjects? It's like I can't use it in the house at all. Longer cables and power adapter for the cameras should have been provided as an alternative.
      - Some of the control options in the app are not available to use when using the phone in landscape mode. Example: Speaker mute\unmute.


    12. Alex Pasternak on

      I like the idea of Test Mode, but in execution it's not easy to do, because I have a hard time seeing the tiny blinking light on the camera. Can the app, which already triggers the test mode, actually work alongside the app for testing?

      I don't mind a slight lag while I stand there, but ideally the app would say "I just detected something 5 sec ago" or "Nothing detected", or something along those lines.

    13. Missing avatar

      Joshua on

      👍 Keep those updates coming! Really looking forward to geofencing and the Google Assistant integration in March.

    14. yamyam on

      Like already posted and described in the comments, the lastest update is horrible (for me). I have to check several hundred videos a day and the up to 4 second lag and stuttering at start of each video is so much annoying! ... And the sync of video and audio is even more worse than it already been before :(

      I even formatted my SD Card, nothing changed, no improvement.

      EUFY: Please tell me how to "fallback" to the previous version of the firmwares to be able to use my cams smoothly like before. Or send me the firmware files by email: and tell me how to get them into my homebase and cams.

      For the future:

      Please implement a "Fallback-Feature" which makes it possible to get back to an older firmware, when the latest making so much problems like actually. I canÄt wait weeks until the next update and hope it will be fixed then. Thanks!

    15. Kristopher Lee on

      Any updates or roadmap towards Apple HomeKit integration?

    16. Missing avatar

      mactwin on

      One of the most required features is the automatic set as "Away" when the user leave home.
      Is so simple!!! The app can see if you exit from a location (geo localization on the app) and set the camera as "away".

      The other problem is that is impossible to set "no alarm on known people", because of face recognizer !!!!

    17. Missing avatar

      Michael Redfern on

      Eufy Security not showing as an Alexa skill for me in the UK