eufyCam Starts Shipping Next Week!
We’re busy arranging the production of eufyCam, so we haven’t been able to communicate with you guys lately. Sorry for that. But we’re excited to tell you that production is going well, and finally ready for us to ship eufyCam out of factory—batch-by-batch!
As mentioned previously, we will start shipping to the US first, where most of the backers are. Our shipping plan is to deliver the US rewards in bulk from our factory in China—by air—to our logistics company’s US warehouse. From there, we will sort delivery to send into backers’ hands via DHL. It will take some time for all the eufyCams to arrive in the US and to let the logistics company arrange all the shipping details, so please be patient. We will send your tracking information by email to you once we have one. Backers in the US and Canada should receive their tracking information and get their packages in October.
For backers in the US who pledged $800 or more, we will separate your rewards into different packages to avoid high customs taxes, so please, don’t worry if you only receive a portion of your reward from one delivery - the other parts are still on their way. We apologise for the inconvenience caused.
As for backers in Europe, Australia and Singapore, your eufyCam will be ready by the end of October, as we mentioned in the previous update.
Last but not least, please check out the pictures we took from our factory! Thank you all for your support!
eufy Security Team