Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
@ Joe Rapanut - Good to hear you put the belt to the test and it survived ! Thanks for sharing your experience.
@ Gian-Reto Capaul - Honored to be your "Best belt ever" !
@ MegaBueno - Nice to hear you feel that way too !
@ Nash Birnholz - Glad you love your Express belt. The other belt you're referencing is made of vinyl and the buckle is so cheap the one we purchased broke in less than a month. You wouldn't love that belt.
I love my belts, but geez...look at the price difference.
Just wanted to let you know how tough the belt is ! I'm an arborist aka tree guy . i had a family work week, planed on Xmas vacation. to help out my wives family, with trees on there 4.9 acres. she had packed my clothes for me but only packed my Trakline Belt, for ALL of my clothes. well after 6 days of foul weather rain and 40 deg cold weather up 20+ 60 ft trees. I trimmed about 175 trees total ! by myself . my belt held up like a CHAMP ! I thought it would be ruined NOPE ! I usually wear a cheap leather belt at work, due to probablity of damage . thanks Karl for an awsome product .. Joe Rapanut ISA cert arborist/tree worker .
I too would like to add, "best belts I own"
Just wanna say; Best belt ever :-)
In the shipping list I can't find Hong Kong as a country or state so I don't know what area I should choose before I check out my item , please help .
Hello guys, I have backed your project and I see that you have been shipping belts. I have never received any notification or tracking information. Have you shipped it yet. I see many people stating that they are not receiving the shipments, so that makes me worry that I might not get the belt. Who and where do i contact to look into this shipping.
@ Chan Long Fai - it seems you have several aliases including an English name. This causes confusion. Can we please stick with your real name, so we can get this figured out ? Thanks
@ Lim KK - thanks ! glad you like your belts !! Enjoy.
I have not yet received the rewards too. Already sent you an email.
Hi! i just want to drop a note to let you know that the belts are really awesome. ���
@ Backers - If you haven't received your Express belt please email us with your product selections, shipping address and email address so we can get your order out to you. Send it to us at info@KoreEssentials.com
Hi. I have not received my belts. I'm
In the US. Let me know what I need to do to address this. Thanks for the support. Regards.
Hi i still haven't received my belts. Please check for me too, i'm in Spain
I am from Hong Kong, when will I receive mine? Thanks
@ Emanuel & Niels - glad you guys love your new belts. Great to hear. Thanks.
@ Ace - it's Genuine Leather. We already addressed this issue previously. Thanks
@ Thasarit - your order shipped out for the 2nd time recently. Here's the USPS Tracking: LJ917144564US
@ Benny - First - it was about 6 months ago - not a year. And did you ever fill out a Survey with your address and product selection ? We don't see one and until you do - we can't ship it. thanks
I received my belts today. Thank you. Great looking belts as expected.
However, I have noticed the marking on the belt says Genuine Leather. I thought these belts are made up of Top Grain leather. As I have known, they are different types of leather. Kindly explain the markings on the belt, why is it not Top Grain Leather which is of higher quality, instead it has only Genuine Leather on it.
I still haven't received my reward. Please check for me, I'm from Thailand.
Thank you guys, for creating such awesome belts! I got two (black and brown) and I wear and love them every day. The couldn't be more practical, minimalistic and elegant.
I ordered a black belt about a year ago. Still have not received it....
Just received the replacement belts for the original ones that were lost in the post.
They look awesome, thick leather belts, loving the ratchet system. Hope it stands up to wear, thanks Karl and team for the customer service, the product looks as if it is worth the wait!
@Graham - Glad to hear you love your belts and that you're swapping them out.
@Sandeep - No, actually both shipments were handed off the the Indian Postal Service and were either lost, or for some reason not delivered. We understand your frustration, but unfortunately, shipping the belts a 3rd time is not something we can afford to do.
I love my belts - I got a chance to use them on holiday properly, swapping buckles and belts between different trousers that are different thickness material. It's just great how these belts ratchet tight (or, after a large meal, loosen) to such minute degrees. It's a brilliant invention and I'd be watching out for the copycats before long - good luck keeping them at bay!
It was resent again because it was lost in America as per your own response and I am not sure how both packages will still manage to reach me if you have sent them twice as you said.
I don't have anything to say
@ Sandeep - you're forgetting to mention that we shipped your order 2X's at our expense. According to USPS the first shipment departed Los Angeles and was transferred to the Indian postal service on Aug. 26. It is still listed as "in transit". Then we RE-SHIPPED your Express belts a second time at our expense. That shipment departed Los Angeles on Sept. 24 and again was handed off to the Indian postal system. Again it appears to be "in transit". It is entirely possible that one or both of your shipments may still show up. If not - we can not be expected to ship your belts a 3rd time. Thanks and good luck.
Never received the package and got the most frustrating response for my email to locate the package myself in my country when the shipment status is still showing that it never left America!!!
@ LEO - you local AU postal service has attempted delivery to the address you gave us 3X's.
See USPS Tracking: LZ606125186US
@ EXPRESS BACKERS - If you have not received your belts please email us at info@KoreEssentials.com and include your address, backer number and any order selections. Thanks !
Still not received in Australia, is there some reason for the delay? Can you provide tracking details?
@ LARRY GU - According to the US Postal Service (tracking # 9400111699000772280778) your belts were Delivered on Sept. 6th. to your front door at your Pomona address.
@ ZACHORY - Just ignore it, that may have been our error. Thanks.
Just received an email that appears to be fraudulent asking for another $4 for reshipping
4 days passed. So what's the result of checking? No email, no shipping information. Larrycgu@gmail.com
@Larry Gu - we'll check and see what's going on so we can get it to you. btw - backer # has nothing to do with anything. Best to email us at email@example.com
@Matt - the belts are genuine leather.
@Rene - Sorry about that but customs values are usually best as a gift with no value for most backers.
@Larry Roh - good news - the Express buckles and belts can be used with ALL of our stainless steel buckles and standard width belts (1.4").
And just noticed I am backer # 12. Hello?
Still not received mine here in LA??? Have backed Trakline since the first campaign, this time really disappointed.
Hello, upon closer inspection of my belts, I noticed that they are labeled "Genuine Leather." Why aren't they the Top Grain leather that you advertised? I noticed that you changed the description on your website to Genuine Leather.
Finally i got my Express Belt here in Austria. it was Held 1 month by customs and i had to pay 20€ (24USD) because the value declared (0.01$) was "suspicious". Next time better go with a real value.
Anyway, its a great belt (as my other from 1st campaign) and a really fantastic product!
Looking Forward for more designs!
Hi there, love my Express belts. Just wondering, would you be offering or designing any other buckle designs for the Express Belt system? I was looking at your catalog and your Eureka series looks great - if only I can pair it with my Express belts!
@ Vali Tatar - you're from the same city as I am, wait for it, should be arriving in the next week or so, I picked the package up from the post office today; sent 28th of August, arrived 27th of September.
@ BACKERS - Thank you - Thank you - Thank you - for all the great Amazon reviews !! We really appreciate it. This will really help !
@ Nort - the price is the same as it was on Kickstarter.
@Matthew - you can buy Express buckles separately on our webstore > http://www.KoreEssentials.com
@RMH - We can't do discounts at this time.
@Tho - Check your spam folder. Also - did you fill out your survey? Email us with your name, email, backer number to firstname.lastname@example.org
@Vali - your belt left the USA at Los Angeles airport and was handed off to your local postal service. They have yet to deliver it. Some countries are very slow to sort and deliver Intl. parcels. Hang in there a little longer. If you don't get it within 2 more weeks email us at email@example.com
Ignore that last part of my comment... great belt
I've just left a review on Amazon, it's a great product! A little annoyed that the price there is lower than what I paid during the KS campaign though...
Just did the comment for you on Amazon.com - I hope it is helpful.
Question: I got two leather belt but only one buckle. I am just wondering when will you be offering buckles as a stand alone purchase for us backers? I have a brown express belt on a buckle and a black leather belt that is begging for attention. Please help!
Would you be willing to offer us a discount to purchase an additional belt if we reviewed them for you on Amazon???
I have not received any email from Stamps. Therefore, I do not know when I'll get the belt. Please check again ASAP. Thank you.
It's been a month now since I received your e-mail and nothing happened, I haven't received my package. Tracking down the package shows it's in Los Angeles for a month now. Is there anything wrong or should I wait more?!?
Bellow you have the results of the tracking you provided.
Tracking Number: LJ906808435US
Hello Valentin Tatar,
Thank you for using USPS.com.
This is a post-only message. Please do not respond.
Valentin Tatar has requested that you receive a USPS Tracking® update, as shown below.
USPS Tracking® e-mail update information provided by the U.S. Postal Service.
Tracking Number: LJ906808435US
Service Type: Small Packet
Shipment Activity Location Date & Time Shipping Partne
@ Backers - We are going to randomly choose 10 folks who liked and tagged our FB and/or Instagram sites to give out FREE EXPRESS BELTS.
Good luck !
To those who haven't received their Express belts - BackerKit has informed us that they are sending over a new database of backers that we didn't previously have. Many include backers who just recently filled out their surveys. Those will be shipped out this coming week. Thanks for your patience !
@ Ng - I would not recommend dying the belts. We have never done it and can't give you any recommends on that. Sorry.
@ Chad - Sorry for your dismay and the situation, but we did verified it and according to the US Postal Service your belts were delivered on Sept. 3rd to your parcel locker. It should be noted that you alerted us on Sept. 14 - almost 2 weeks after this fact even though you had the tracking number and knew when they were delivered. And no we did not pay to insure any of the 7,000 packages. Our previous emails we were merely asking you to check with your postal carrier and post office to assist in locating the items. We've had several folks in the same situation and they located their parcels. We will move to remedy the situation in a positive way. Thanks.
Crazy how you do contests to give away free belts. But you're telling me to pay $40 dollars to replace the belts USPS lost/misdelivered in transit. Normal companies will dispute the delivery with USPS, because the packages are insured.
But I have to pay another 40 dollars to get my two belts? Fix this and I'll gladly take back what I'm saying right now. But the emails you have sent me are very unprofessional and I'm appalled that you even call yourself a company. If you don't I'll gladly post the emails and hopefully cost you sales. It's a $92 pledge. Is it really worth it?
@Karl I've received the belts for couple of weeks and totally love how convenient and comfortable the belts are. However, I would like to seek your advice on darkening the leather belt. The brown belt is a few shades lighter than what I desire. what would be your recommendation to darken the belt in order not to damage the quality? appreciate if you could help to address this concern. thank you!!
My belts arrived a week ago, and I've worn them every day since it arrived. Fantastic quality, perfect fit and a really nice design overall. This was definitely one of the more impressive Kickstarters that I have funded.
I also wanted to say that Karl has been excellent in his communication to us all - well done!
Just a note for anybody having hassles with shipping - remember that shipment is largely out of the campaign organiser's hands, and that any time you send out thousands of parcels some are going to go missing. This isn't a Kickstarter thing, it's just one of the downsides of this modern approach to purchasing an item remotely. Be patient, either the shipping company will sort it out or Kore will.
@ BACKERS THAT HAVE NOT RECEIVED THEIR ORDERS >>
If you're in the USA and have NOT received your order please send your name, mailing address, what you ordered (see your backerkit acct.) and KS backer number and email us at info@KoreEssentials.com We have a big database to search.
If you are outside the USA - please be patient and give it til Sept. 30 - most likely it is still enroute. Some countries are very slow to deliver. USPS tracking will show that it left Los Angeles and their won't be anymore tracking after that. We do get a notice when it is delivered.
Keep in mind - if you ordered an Express Belt - you will get it. We're trying to get to everyone as fast as we can but with 7,000+ orders - there are mistakes and misfires. In time - we will get them all correct.
Thanks again for your patience and glad to see so many loving their new Express belts.