Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
To all backers
Biki are at CES actually they say.
Can some backers nearby Vegas if there are, go and meet them so we can real answers and confront them on problems posted here (drone not going down in saltwater or turning round.... posted by Daryl) and why backer 450 received his Biki and not previous backers?
It's time we get real answers and support from Biki
Original September delivery is passed.
First delay October delivery has passed
November delivery annoncement has passed
December excuse because of transport company is gone. Christmas is finished now. (As of January 9, everybody is back to normal life) ... except maybe BIKI team maybe.
Now CES is another excuse.... Unbelievable... No cell phone or email available there?
Will Chinese holidays be the next excuse for delays?
Can you hire someone that can for real give us a real update? Roboocean is a poor employee for communications...
For each backer, can you send a email with their backer number, with a delivery departure date from your warehouse, with a tracking number and delivery company and expected arrival date.
For respect in your backers, those ones that believed in your project and make it possible financially, can you accomplish that small task or is that too much asked?
I expect an answer this week as a sign of respect.
Our staffs are in CES, some things need to wait until the CES end to answer. We are trying to make things better. And in order to answer your questions more efficiently, please contact us at firstname.lastname@example.org Thank you!
Backer #237 here. No Biki so far.
Now that the Christmas deadline has passed (and alternate gifts have been given), and now that I read about the problems others have with the Bikis they have received, I would rather NOT get a defective Biki that I am going to have to return (multiple times?) to work out the issues.
Yeah, it’s annoying and lowers my conviction that I will get anything at all. And it reduces my willingness to engage in Kickstarter campaigns in the future.
But if waiting improves the product, I will try to contain my impatience. I would much rather get one that works.
#295 still waiting! Just curious, has it only been white ones being shipped? Has anyone who received this yet gotten any other color besides white? I ordered a yellow one so I'm wondering if they are doing one color at a time.
Hm - #27 (twenty seven) and still waiting...
has anyone else from the UK bought a biki.. if so, have you been hit with a VAT bill from Fedex? thought paying the delivery/shipping charges should have covered this.
Backer #294 still waiting...
I am currently diving in salt water and the BIKI will not go down. However, when I put it in the fresh water gear rinsing tub (this is the only large source of fresh water I have) it seems to go down at least two feet until it hits the bottom of the bucket...does this mean that BIKIs are weighted for neutral buoyancy in fresh water but not salt water? Please respond.
I am also testing mine in the ocean. Mine stays upright and takes good pictures however, does not respond well on the surface to either the controller or my phone and refuses to go down at all. If it is neutrally buoyant device, it should at least stay down when I take it to depth but it doesn't do that either. It slowly floats back to the surface. If it is a neutrally buoyant device then I am not sure how the up/down functions work. It also seems to swim in circles whether I am telling it to go straight or not! LOL!
well. i've been trying my biki out in the ocean and it does not work!. it does not want to respond to the remote controller in the water and the biki will not descend at all! it does occasionally tail fin on the surface by itself but the biki just falls to its side and swims in a circle! .. was my biki tested before you sent it out to me?
i had to comment on here as it is pointless emailing you as you do not respond!
Backer #295 and still waiting!
나는 372후원자인데 왜 후원자가 아닌 사람보다 배송이 늦는것인가?
이런식으로 일을 할꺼면 뭐하러 후원자를 모집한건야?
In order to answer your questions more efficiently, please contact us at email@example.com Thank you!
Hi all, I can confirm I have received my BIKI today. I am backer no. 450. I just wanted to ask everyone who received their BIKI. Has anyone noticed that the rubber plug for the charging port on the BIKI doesnt seem to be fully tight. I am nervous if I take it out to the ocean, with the pressure at depths above 20m, water might creep into the charging port and damage the battery compartment.
Hi I received a message from Fedex and wanted to know if it’s for the BIKI please? I’ve checked the item eight and it weighs lower than 5KG. Can you confirm if my BIKI has been shipped and the tracking information please? Thank you. A. Irish.
Please give me a refund.
There really needs to be some better documentation that provides some more details as to how to operate this drone. It’s not as intuitive as it should be. I haven’t taken mine out and tried it yet, but admittedly I’m a little nervous to use the trial-and-error method with a device I’ve invested this much into.
Got my biki yesterday, playing around with it at the lake right now, still trying to figure out how to go below the water.
My Biki was just delivered less than an hour ago...so, I would imagine that others should be receiving theirs soon as well.
Hi, I'm backer 79 and didn't receive the Biki. How is it possible you already send 145 items and I didn't receive it?
Hi when will my item be shipped please? Thank you. A. Irish.
Faiz Azmi, what is your backer number?
How many are shipper so far? At which backer are you with delivery? Give details to us all plz
I have been very patient with you but my patience has limits. I will now not be able to take my Biki on my next dive trip in 4 days as I still have no information on if or when it will arrive. I see other backers have their Biki and I am happy for them but I backed this project based on a september delivery, allowed for a couple of months delay and here we are at Christmas with absolutely no information. Your backers are the people who helped you fund your business and ultimately helped you get success - we deserve better information and more layalty back from you than we are seeing.
I think I've waited long enough for six months now!
If you start shipping now, I think I will be able to get enough within a month!
So if it does not arrive in one month, I will cancel my order!
Quick action please! LOL
제발좀 빨리 보내줘
Dear Faiz Azmi, please activate the sound manipulation in the App first and when you play with BIKI, the controller and BIKI have to be put under water at the same time. Please let us know if you have any other questions or contact us at firstname.lastname@example.org. Thank you!
I can confirm I have received mine and are beginning to play with it. Main issue is that the manual is confusing re getting the app to sync with Biki and while the app works, the controller doesnt seem to work. It is fully charged, makes a sound when pressed but biki doesnt respond. How do I sync the controller to Biki?
When will the shipment be delivered? I don't know the delivery situation at all. Is it right to produce? Many people ask me to wait for a complaint.
So have they shipped or haven’t they shipped? You are being very vague with shipment details! Please give us, your backers, a detailed description of what is going on. I can’t speak for everyone but I, for one, am very anxious to get this! Please come clean and tell us what exactly is happening!
#70 here - nothing either. Please advise.
Dear all backers,
Terribly sorry for the trouble. Please kindly understand the slow delivery, some external factors have led to this current situation, and it is not our intention to delay the shipment. We promise everyone can receive their BIKI. Apologize for this inconvenience. Please let us know if you have any other questions or contact us at email@example.com. Thank you.
Backer #48, nothing receiving.
Backer #295 here and have not received this yet!
Has anyone received it?
sorry my number is 486 .
When will the product arrive?
I’m backer 411 and haven’t received anything
2018년도에 보내줄 생각인가?
하루에 10명씩만 보내주는 이유가 뭔가요?
When will the product arrive? I'm really tired of waiting too long... Please reply to firstname.lastname@example.org.
I’m backer 19 and haven’t received anything
Something in right here. You say they're 411 backers yet I'm backer 481 I'm never going to get mine. I'm done. Please refund my money!
So they're telling us shipping is happening now. Has anyone received this yet?
Hi when will my BIKI be sent out please? Thank you. A. Irish.
I m backer#122, n I hv not received one yet
So the first 145 people have gotten their BIKI, I’d love to hear from them on this forum. Let’s hear some early reviews from early backers and let us know what you think please.
Hi@박영민, please wait patiently, we are already delivered 145 of BIKI, and maintain the delivery of 10 BIKIs every day. Due to international express need to transport for many times, we apologize for keep long time, but we assure that every backer can receive the BIKI. Sorry again for delivery delay. Please let us know if you have any other questions or contact us at email@example.com. Thank you.
너무 오래 걸리는거 아닌가요?
배송을 하긴 하는건가요?
선적을 한다고 발표후 받은사람이 있긴한건가요?
소비자를 우롱하는것도 아니고
Hi@박영민, we shipping BIKIs out according to the purchase order, please wait patiently, we apologies for the inconvenience. Please let us know if you have any other questions or contact us at firstname.lastname@example.org.