Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Hi when I’m September will my order BIKI be delivered please? Thank you. A. Irish.
hi@Ray Koch, sorry for keeping you waiting. We are working on the production of BIKI and will send them out as soon as possible. You are welcome to contact us at email@example.com if you have any other questions.
Hi@박영민, sorry for keeping you waiting. We are working on the production of BIKI and will send them out as soon as possible. You are welcome to contact us at firstname.lastname@example.org if you have any other questions.
How's production going? Will we have these by the end of September?
배송일을 정확히 알고싶은데 아직 확정되게없나요?
Hi@Abraham, your request has been received. Please contact us at email@example.com if you have any other questions.
Hi can you mark my order as a gift please? This way I can have delivery and mitigate any VAT charge. Thank you. A. Irish.
Hi@Abraham, your requests have been received. Please contact us at firstname.lastname@example.org if you have any other questions.
Hi I wanted to confirm that my BIKI is going to be delivered in colour white with 64MB data and a hole for tethering please? I'm grateful. Thank you. A. Irish.
Hi@CHOI WOO SUNG, thanks for your support! The BIKI's underwater control is realized by the remote control which is able to cover a 10m-radius sphere max. BIKI will record videos or images first while it's swimming underwater and you can see what was captured on your app with Wi-Fi when it gets back. Please let us know if you have any other questions or you can contact us at email@example.com.
If I control the Biki which is under sea from my fishing boat, what is maximum control range?
I want to see view of under the sea by Biki from my fishing boat
I'm a little confuse because I found the below sentence from FAQ.
- The sonic wave can cover a 5m- radius sphere around the remote controller.
Your reply will be appreciated.
all the best,
Hi@jay chai, thanks for your support!There’s a detachable battery case inside. You can replace the old case by yourself with the new one. But in view of its ability of water-resistance, we recommend you have it replaced by a professional. Please contact us at firstname.lastname@example.org if you have any other questions.
Hi @Robert Joseph Pieprzica Jr, thanks for your support! We have answered your email, please check.
hi. regarding the battery in the remote. i was reading from the previous comment (june 29th) that the battery is built-in to the remote and cannot be taken out??? how then do we replace the battery once the battery dies? thx. �
I'm adding my requests to this section as well as sending y'all an email.
If possible, I'd like to upgrade the memory to 64 gigs, I'd like a tether hole included, and I would like yellow as my color option.
Also I've been thinking of a small surface floating device that will relay gps information to the unit while it's underwater, or allow wireless data communication between the submersible unit and your iPad.
Hi@ Abraham irish. Message received. Thank you.
Hi I'd like white colour BIKI please? Thank you. A. Irish.
Hi@Duc Huy LE, Thanks for your support! The survey has been sent to all the backers. As for the color options, we will send a message later to the backers who have pledged to the BIKI package to confirm the color preference. Please let us know if you have any other questions.
I just completed the survey but there is no question about color of the BiKi?
Hi@CHOI WOO SUNG, thanks for your support! We will soon send out a survey to collect your address, color preference and so on. Please contact us at email@example.com if you have any other questions.
I have ordered Biki and also, payment was approved. but there is no any question for my detail home address to receiving Biki.
Would you explain the above my question?
Hi@Yann Pernollet, thanks for your support! There would be no problems to use it in a lake and then in sea water. Please contact us at firstname.lastname@example.org if you have other questions.
Hi@Maura Slater, the warranty period is one year. Please contact us at email@example.com if you have any other questions.
First I'm sory for my english. Now to my question.
Do we get a instruction how to keep the drone clean in salt and normal water? And make the way of use a difference what i mean is is it no problem to use it in a lake for a while and than again in salt water? Thx for asking :-)
And, what kind of warranty does it come with?
Hi @Alta Huang, thanks for your support. We will ship them out as early as possible. Please contact us at firstname.lastname@example.org if you have any other questions.
I'd like to know, is it possible to send out the product in advance?
Hi@Maura Slater, thanks for your support. We will upgrade all of our backers to RoboSea VIP members. Every one of you will get exclusive 30% off for one product on each of the future generations within BIKI line by purchasing on our official website. The official website is coming soon and we will release more information once it is completed. Please contact us at email@example.com if you have any other questions.
When you upgrade Biki will we, the investors, be given a free upgrade? Maybe send back our Biki for an upgraded version??? I mean, we believed!!!
Can you upgrade mine to 64g memory and make it black and white like in the video? CANNOT WAIT!!!
Hi@Amy Chang, we really appreciate your attention and support! For more news and info about BIKI please follow us on Twitter or Facebook. You can also contact us at Hello@roboocean.com.
Hey, guys. I saw the video in your recent update which is amazing! Glad to know that you've taken the environmental matter into consideration.
Hi@WWalker, thanks for your support! BIKI is eco-friendly and harmless to ocean creatures. By applying the technology of bionics and 55dB ultra-silent, BIKI can swim like a real fish and never disturb the underwater biosphere. Please let us know if you have any other questions!
Hi there ! This is the first underwater drone I' ve met, it's amazing! I also see your Facebook, very interesting the real fish following your fish drone. I cannot wait to see it.
Hi@ gerald carosati. Thank you for your support. And the FAQ you talked about means that BIKI can transmit real-time images on the water, but it can not transmit real-time images when BIKI's under the water.Well, you can also contact us at firstname.lastname@example.org for more details about BIKI.
there is a typo in the FAQs.
"BIKI can transmit real-time images from the water" should read "BIKI CANNOT transmit real-time images from the water"
Hi@Aurora, thanks for your support! Please contact us at Hello@roboocean.com to confirm your request for tether. As for the portable bag, it's black in color with our logo printed on it. If you want the picture of it, you can also contact us at the email address mentioned above. Please let us know if you have any other questions.
I've read in other comments some infos about the option of a tether attachment point. How do you implement it and can it have an impact on the robot behavior ? Do I need to request the option explicitly ?
Also, in the rewards, I cannot find what the "portable bag" is. Are there some infos somewhere about it ?
Thanks ! :)
Hi@ Yokohama, thanks for your attention. The video on Facebook was shot with a demo with color-recognition function. It was design for a contest. Our R&D team is working on this function. For more news and info about BIKI, please keep following us on Twitter& Facebook.
Hey guys. I saw a video on your Facebook that BIKI can recognize objects by its colors and react to them in different ways. It’s awesome! Can’t wait to see it coming!
Hi@Aaron Reeh, thank you! We are working on it. Please follow us on twitter or facebook to get more news and information about BIKI.
Hi@PARK YEONG JA, thanks for your support! We are going to develp BIKI into a more powerful underwater camera in the near future. And we will take 360 camera and VR viewing option into consideration. Please let us know if you have any other questions.
Wow! What YEONG JA said is really cool for divers,I hope too.
Awesome! Needs a 360 camera on the robot and a vr viewing option on the mobile device.
Hi@John, I'm sorry to tell you that there's no way to update the amount of storage by yourself. We'll promote products with bigger memory space in the future. As for BIKI, our R&D tests proved that 32GB had been enough to use. And if you need a larger memory more than 32GB, you can contact us at Hello@roboocean.com to confirm your request.
Hi@John, thanks for your support. We can put a tether attachment point on the BIKI as you required.Well, if you hope us to add the point on the one you ordered, please contact us at Hello@roboocean.com to confirm your request.Thank you.
Is there any way to upgrade the amount of storage
Hello, I look forward to this project. Could you put a tether attachment point on the BIKI?
Hi@Brent Schorsch, thanks for your support. The development of automatic follow function is what our R&D team's focusing on so far. We will have it improved in the next version. Please let us know if you have any questions.
I would like a mode where it can follow me automatically, taking footage if I am carrying the remote. Or even better, a tiny beacon I could put on my son and it would follow him and take video of him.