About this project
Arc earphones are the world's most comfortable custom earphones with incredible sound powered by Sonion. They will not cause you pain after prolonged use, or fall out during exercise.
Thanks to your unreserved sharing and support, we have now hit our second stretch goal of $250,000 and unlocked the Lightning and Type-C version of HelloEar Arc earphones.
For those who have purchased Bluetooth or 3.5mm jack versions of HelloEar Arc earphones, if you would like to switch to the new Lightning or Type-C version, you can easily change your perk by following the below steps:
* Find the perk you want to change to
* Click on "Select this reward instead"
* Click on "Update pledge"
Congratulations, you're all set!
We can't wait to unlock our next stretch goal, where all Bluetooth backers will receive a charging case!
Arc earphones are custom-made to provide you with the most comfortable and secure experience when enjoying music on-the-go. Each pair of Arc earphones delivers incredibly clear sound and deep rich bass for an affordable price. The earphones are crafted with pinpoint accuracy to stay firmly inside your ear, without causing any pain, for effortless listening all day long.
Ergonomically designed, the intuitive Arc earphones provide comfort no matter how long you wear them for.
Inspired by the Z shape sound wave reflection structure of human ears, the patented Z-Lock design ensures secure wearing no matter what activity or sport you take part in.
All audio devices should provide incredible sound custom-made or not. Arc earphones provide unrivaled sound due to an in-built professionally tuned armature speaker by Sonion. Compared with traditional moving-coil speaker units, the Arc earphone’s moving-iron speaker possesses a wider frequency range, and a more accurate, richer sound.
The control unit allows users to change the volume, skip, stop and play your favourite tracks. Arc earphone components are interchangeable for upgrades, or replacement parts. When the upgrade items are available, you can just purchase the new part instead of the whole earphone set. Soon we will add applications such as GPS, noise canceling, health data tracking amongst many others.
With Arc earphones you simply take a photo of your ear with a coin and our advanced ear recognition algorithm will customize perfect Arc earphones just for you. No more pain, earphones that fall out, or poor sound.
Custom-Made for a Lifetime
Our ears stop changing almost completely after the age of 10, which means you should only ever need one pair of Arc earphones. Although, as our new products launch, you may want to order a different type of earphone, which is why we keep your ear size and shape on our ear database to make this process as easy as possible for you.
Privacy statement: We value your privacy more than anything else. We will not give away your ear data to any third party under any circumstances without your permission. Your ear data is safe with us.
Hearing Is Loving
Support our Kickstarter campaign and help build the world’s biggest human ear database. By doing so, you will help us lower the price of hearing aids from over $4,000 to less than $200.
Many of us have experienced the same issues with traditional earphones, they are made into either one single size, or three typical sizes (small, medium, large). But, when it comes to earphones, the “one size fits all” method just doesn’t work. Our study shows, non-customized earphones cover only 30% of the possible ear sizes and shapes for female users. This is a widespread problem affecting millions of earphone users every day.
Human Ear Database
As one of the biggest custom-made earphones manufacturers, we know that molding is one of the most essential processes in earphone customization. The uniqueness of each ear requires comprehensive study of every ear mold. During our years of studying hundreds of thousands of ear molds, we’ve discovered the similarities between ears, and the key factors that bring a good wearing experience to ear products.
HelloEar also partnered with Tsinghua University to establish the world’s first human ear database dedicated for ear wear. In 2015, we conducted an experiment involving thousands of people, asking them to wear Apple’s EarPods earphones and record their response. The experiment verified our discoveries on the key factors of the wearing experience and helped us to expand our ear database.
Ear Sizing Standard
Based on the ear database, we were able to create the world’s first human ear sizing standard.
We started with finding out all possible ear shapes - all 560 kinds of them. After an in-depth study, we specified the five most-essential traits for ears. Focusing on these five key positions of the ears, enabled us to narrow down the ear types to 36 kinds, yet also cater to over 99% of the ear shapes.
With this standard, you can now choose your earphones in the same manner you would your clothes and shoes.
Ear Recognition Algorithms
We have developed a truly innovative ear recognition algorithm to automate the ear size measuring process. Rather than travelling to an appointment, or having to deal with an uncomfortable molding process, you can measure ear size from anywhere in just a few minutes.
It takes only one photo to measure your ear dimensions. Simply take a photo for each of your ears with a coin, and HelloEar’s advanced ear recognition algorithm will automatically measure the dimensions of your ears with the reference of the coin size and suggest an ear size type for you.
When and how should I upload the ear reference photos?
When the campaign is finished, you will receive an email with a link. Access the link with your cellphone to take a photo of each of your ears with a coin beside them, or access the link with your computer and upload the photos. That’s it!
How do I take the photos?
Which coin should I use?
To make it easy for all users around the world, we have devised a list of currencies to use for different regions. This is expandable with the key to know the coin diameter. For example, you can use a quarter if based in the United States and 1 RMB coin for China.
HelloEar is made up of an enthusiastic team dedicated solving problems associated with audio devices. We want to bring the best wearing experience to every individual user. At HelloEar, we value the wearing experience as much as the functions. Wearables should be an extension of us, not bulky, uncomfortable add-ons.
One of the most common issues of ear wearables, is the pain after prolonged use. Our goal is to eliminate pain, ensure earphones fit comfortably so they do not fall out, and above all else provide unbeatable sound.
But we won’t stop here, HelloEar will always be striving to bring better products to people’s ears so keep an eye out for our updates on social media.
We believe our standardized customization earphones will change the earphones industry forever. It is unbeatable on production, scale and price, making them accessible and affordable for everyone. No longer will anyone have to suffer with ill-fitting earphones.
We’ve worked non-stop for four years to bring this project to this point, now you are the final missing piece for the puzzle. Help us by backing this campaign and please share it to your friends and family, and let’s take the earphone wearing experience to next level together!
This project is promoted by Jellop, a direct response online advertising agency specializing in Kickstarter campaigns on Facebook Ads and Google AdWords.
Risks and challenges
We’ve successfully designed and manufactured multiple custom fit earphones since we launched. We are very confident that we have the know-how to navigate challenges that might arise during the fulfillment of our Arc Kickstarter campaign.
Every stage of our production process has been not only tested, but also optimized, and we have long-standing relationships with our suppliers. We also have a team stationed in Shenzhen, China - the center for next generation intelligent hardware - where Arc production is taking place.
We don’t foresee major issues in materializing the production and fulfill Arc shipments. There may be chance of component supply and production constraints. We have both short and mid-term production plan aligned with our suppliers. The risk is minimal and can be well contained should it arise. We’re confident that we will be able to begin making Arc shipments in March of 2017, and we can’t wait to share Arc with you.Learn about accountability on Kickstarter
HelloEar Arc earphone is custom-fit and the most comfortable earphone created from the world’s first comprehensive human ear database and the first standardized human ear sizing chart, backed by first-ever intensive human ear ergonomic study. With just one picture of each ear, we are able to customize an earphone that fits the curves and shapes of your ears, providing unprecedented comfort and zero fall-out.
With the additional sports Bluetooth module, our earphones are indeed wireless.
Our earbuds are made with medical grade comfortable and soft silicon.
Our Arc earphones offer you the ultimate comfort and secure wearing experience with incredible fit at a fraction of the cost compared to traditional custom earphones, no matter how long you wear it. HelloEar Arc’s modular design allows you to conveniently convert to Bluetooth and efficiently replace part than replacing the whole earphone. Additionally, every pair of HelloEar Arc uses balanced armature driver speaker for hi-fi sound quality, often seen on professional applications only.
Very good! Arc’s speakers are provided by Denmark Sonion, the world’s #1 supplier of balanced armature drivers. The sound from the driver is very warm and pleasant. It has the typical detail and clarity in the mid frequencies, combined with dark sounding bass. Enough “oomph” for most music styles.
All you need is a coin with standard size, and a camera or a phone. Let us know the specific coin used so we know its size. The process is very straightforward – just put the coin next to your ear, and take the photo to capture your fully exposed ear along with the coin. Make sure you have good light when taking the photo, and the camera is facing the ear.
Our team has worked tirelessly to create an accurate and robust algorithm to measure your ears. After you send us the photos of your ears, we will use our proprietary algorithm to measure 5 key parameters on your ears that determine the best earphone fit for you.
If for some reasons your earphones don’t fit, we will verify with you on the ear photos again and create the correct size at no extra cost to you.
The only product that needs to be charged is the Bluetooth module. The play time is 8 hours, and it only takes 2 hours to fully recharge.
Our planned ship date for all backers is March 2017.
All you have to do is plug the charging cable onto the back of the Bluetooth module and plug the USB into your computer or a charging outlet.
It will take approximately 2 hours.
Yes, you can still enjoy music while charging your Arc.
It is sweat proof.
The earbud can be unhooked off of the earphone and plugged into the Bluetooth module.
No. Each earbud has either a “L” or “R” mark, as well as the connector. Just make sure the marks match between the earbud and the connector when you convert.
You can use other coins with standard size. In that case, just confirm what type of coin you are using so we can properly gauge your ear photos.
Your ear photos are encrypted and securely kept in our database, and solely used for ergonomic study, and measurements to make the right fit earphones for you.
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