PLEASE LOG-IN TO YOUR ACCOUNT & ADD SHIPPING ADDRESS/TAKE SURVEY BY THIS THURSDAY, DECEMBER 23rd @ 11pmEST
For backers only. If you're a backer of this project, please log in to read this post.
Kickstarter said to expect about 3-5% of the pledgers to have initial payment issues with the Amazon payment process but that they can easily be resolved so please be patient and don't worry. You should be receiving emails from Amazon with instructions around next steps.
For those that have other payment issues or missed the international shipping amounts in their initial pledges we are looking into options which other Kickstarter projects have used in similar situations. We should have more details for you by the end of the weekend. Also, please email us at info@MiMoLife.net to make sure we are tracking your issue.
I am just wrapping things up after a long and productive week here in Hong Kong/China. I am flying back to Chicago tomorrow and will be formulating the survey I will be sending out on Sunday to everyone. This survey will allow you to add your shipping address and contact info as well as a few other details that will help us make sure you get the best experience possible.
Stay tuned and sorry I will be offline for the next day or two while in transit. For those of you who have been having some payment processing issues I am asking someone in Chicago to assist if needed. Others have had some issues with mishaps in selecting rewards, etc and in most cases these will be easily corrected if you leave us a message here as well as email info@MiMoLife.net with details of your problem.