Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Still no reply ! Thief
Kickstarter thank for sweet f a
I never received these items and feel totally ripped off ! Terrible feeling ! Where is yr honesty Kickstarter and this person ! Bloody reply yr messages
I just bought another 2 of this pens in Thailand as this christmas sale item at 5 USD each!!!
This pen/stylus is SOLID! I am a small merchant about 8-9 weekend a year (street festivals) and it has been held by many customers. They love it. "It feels like a pen and not a cheap flimsy stylus."
The pen is going strong. Thanks LunaTik!!!
@Phillip Can you please send an email to our team at firstname.lastname@example.org? Thanks!
I am an international backer and have never received my pen
Please email me
I still waiting too. Please give me an upate.
Please check my shipping status.
Product finally received, thank you! Works as expected!
Any news on Lunatik ink refills? I liked the ink that came with the pen, but I have gone through 3 of the Cross refills and only 1 of the 3 worked well. The other 2 are scratchy and run out of ink quickly. I would love to keep using my Lunatik pen but it will be shelved until I can get a better refill, which is a bit disappointing. Any info would be appreciated. Thank you.
@Backers If you have still not received your reward please email email@example.com. All outstanding orders likely are due to incomplete shipping information and or custom issues. To resolve these please get in contact with one of our customer services representatives at firstname.lastname@example.org
I haven't gotten anything regarding my $50 pledge gift? What should we do?
I got NO updates about my shipment. Please, at least give me a tracking number!
I am a french backer and have no news about the outside US shipping date.
Can you please advise us?
It's been a long time now that we backed this project and we're waiting for our reward now.
OK, so I mailed email@example.com a couple of times now, my first mail was answered by Brooke. She told me the fulfillment house was closed for a holiday until the 5th of October. And after that again 3 weeks of radio silence. This is really getting ridiculous and annoying. I never had such problems with other backed projects on Kickstarter.
allow stylus works good for writing/drawing (not too detailed stuff) but it feels cheap when pressing (the sound and movement)
the plastic ones are too lightweight imo but look also good.
and as other reviews stated-they are a bit too long - but i hope your new/er products will be even better and checked in every aspect before shipping them out !
oh, and what about the competition - many backers couldn't enter because they have received theirs just within the last month or so. .. ?
I followed up on your websit regarding the no receipt of the refills. I have had no response and no refills.
Hi i have not received my MNML collection either.
I am still waiting my rewards.
Please check my shipping status.
I still waiting too. Please give me an upate.
I am still waiting my rewards... Any chance on checking into the shipping status?
Finally received 2/3 of the refill pack. I received .5 and .7 refill missing 1 mm refill. Package did arrive UPS to a post office box good thing it is a small town and I know the guys in the Brown truck. Comment the pens are great your order completion is lacking, I guess refills were not needed with original pens but several months later and then not complete Shipped Sept 1 from online store
Got a call from UPS, as the shipment got stuck at Customs (Australia) - hope to get my hands on the package soon! - the Anniversary Pack.
Absolutely love the lunatik! Best stylus I've found for writing on the iPad & a great pen too. Bought 3 - a couple gifts, and we are all loving the lunatik!! Thank you! Worth the wait!
finally got them today by ups - thanks
they look and feel really good - have to get used to it to put some pressure on them (not so if you're used to use the ipad with your fingers)
i'll put on a review soon on my blog
and will let you know of any issues
thanks again and good luck with the taktik
@Dadog Our apologies, can you please send an email with your full name and the email address you use on kickstarter to firstname.lastname@example.org and we will immediately look into the status of your reward.
@Matt Kohlen We are looking into the status of your reward. Please also send a reward to email@example.com so they can assist you further.
Hi MNML team. Still have not received my pens as of Sept 8th. Any chance on checking into the shipping status?
Still have to receive my reward ... did not hear anything from MINIMAL in months. I would really love to known the status of my reward ...
@Glen Our sincere apologies for your experience Glen. We will look into the status of your reward first thing this morning and get back to you. -MNML Team
I was a backer at the $30 level in February. After several back and forths with LunaTik I have yet to receive any product and it seems unlikely. Customer Service, and I use the term loosely, informs , that somehow they have forgotten me and that is is probably MY fault because I didn't pay the Intl Shipping fee of $20 to get it to Canada. I informed them that based on their communication i was not to do that payment until they were ready to ship! I was never contacted and at this point I am so disappointed at the finger pointing and inadequate customer service that I am not sure I care. I would simply like my $30 back! THAT TOO SEEMS UNLIKLEY. Scott, I thought this was a GREAT project and watched it develop with interest but if this is an example of how you treat customers you should take a lesson from Apple.
Disappointed and Frustrated
Got my pens a few weeks back and they look sharp and love the weight and feel of the pens. The aluminum (Alloy) Luna Tik is my favorite of the bunch and letting it out of my sight! Congrats on the great design and manufacturing work.
Juan, and Brian, Thanks
@Marie The Cross rollerball refill and the Pilot G2 refill work with the Touch pen. http://tiny.cc/xq5ijw
I know that the Piolet G-2 works fine.
Since we can't do a search in a project page and there is 539 comments, can you repeat which refill(s) are compatible with your pen? Thanks
@Darren @Perry It appears you forgot to include the "a" in lunatik, which is why your email was kicked back. Please email firstname.lastname@example.org and we can begin looking into the status of your reward.
@Jack The designers are always working on evolving the product line, stay tuned!
@Arx Cruz @Kate @WK Our apologies, please email email@example.com so that we can look into your rewards and track down the status of your shipment.
@perry young You should try firstname.lastname@example.org (with an "a" at lunatik).
i still haven't receive any notice of shipping & my rewards.
jillian said "this week" for weeks already
TOUCH PEN STILL STANDING STRONG!!! I LOVE IT!!
I apologize for yelling in your "eyedrums"…
I added a few wraps of Teflon thread tape to the barrel threads...and no more loose barrel.
it has been a long time that it seems i never get any reply from you of my questions of the refund of my extra shipping, and i am looking forward to my pledge reward. However, I have never receive any information of the shipping of these Touch Pens. Hope will get a reply from you soon.Thank you.
I also tried mailing email@example.com to get an update on the yet pledge reward I was expecting and have not yet received. The message was returned so is either a wrong address or no longer valid. Can you please help me out?
Here's the message I received
Delivery to the following recipient failed permanently:
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 relay not permitted (state 13).
I love the LunaTik Touch Pen, and so do those people I gave my extra pledge gifts to.
I wonder, with the unscrewable body design, if the MINIMAL team has plans to design alternate or interchangeable pen body designs in the future? On my iPad, I take notes and sketch with my touch pen all the time, but occasionally find myself unscrewing the bottom half of the casing to use on the iPad (as I prefer a more compact stylus for extended use). A variety of casing designs could offer more flexibility to users.
Thank you for creating wonderful and empowering products!
Can I have an update on when I'll receive my LunaTik? It's been a while and I don't have an tracking number or something like that to have a prevision...
Hello. Can you get me an update as to when this might actually ship/be received?
I tried mailing a coworker listed below but it bounces back from Google.
Darren Ingram / Finland (you can see my direct address to reply to rather than here via Kickstarter.
@Scott Wilson + MINIMAL: A few weeks ago I switched from the first iPad to the new one. But this pen is the best thing ever happend to this device. I use it to play, sketch, draw (and I event can’t draw!), write, navigate and write on paper (this old fashioned one). My bag isn’t complete without the iPad and your pen. And as soon as the store goes online, I really wont to have the black and red one, too.
@Scott Wilson + MINIMAL I got the reward and wrote a first impression for Japanese on my Facebook page. It's a good stylus but ballpoint is loose holding and not sitting well.
@Kris Our apologies for the delay. We confirmed with our shipping house today that your reward is set to go out tonight. Please let us know if you do not receive a shipping notification by end of day tomorrow at firstname.lastname@example.org.
Scott, I have not received my reward. I checked my survey and it has the correct address on it. What might the next step be?
@Scott Thank you for being so responsive.
@All Backers who pledged at the $100 and $500 dollar level, refills have now shipped. A shipping notification should appear in your inbox beginning this morning.
Thank you for your patience and support.