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I WANT MY MONEY BACK !
Where are we on the full refund???
I don't think they're allowed to ship the product if it didn't receive the necessary certification for safety reasons, which means no shipping company will accept shipping this product as it will be a liability on them.
Looks like a forced refund.
But that's a my assumption from the update and shipping requirements.
When will the refund be initiated ?
Full Refund - > Or ship me the Not Completed but Working Products . !
Essentially, they are saying that they spent too much cash (looks like >80%) and did not have enough left to actually make a working product and deliver it to people. Refunding <20% is not good enough, especially when they continued sales when they new it was not going forward and upsold batteries they had not developed yet and that they were never going to ship. If you paid with a credit card like myself, contact your bank and see if you have protection and lodge a complaint against this charge. Because this was sold under false pretences your bank might refund you and the bank will follow this up with Kickstarter. I am not going to complete the “Please complete the following details to confirm you would like to receive a partial refund based on funds left.” I will not settle for a small portion of a refund to a payment method I did not use. These people need to be held accountable for their actions and possible fraud.
What about those, like myself, who do not have paypal?
Could someone lead the way for all of our claims to be consolidated if we don't get a full refund?
The idea of crowdsourcing is to make bold ideas happened easily, not to protect entrepreneur / venturer who failed to bring out their ideas from any liability. I find reimburse backers with crowdsourced money that's still left UNACCEPTABLE, as these are our hard-earn money. I've seen startups give backers full-refund as soon as they failed to delivery as scheduled. Why do backers take all the financial blow just because your team doesn't do damage control well. Pls reconsider the current measure and come up with a better one.
Am I right?
They spend already 80% of the total funds crowdsourced. So if they do not invest private money. They can refund 20% of total funds.
Wich means that they can refund max 20% (33.252 USD KS +11.718 USD IG*0,2)= 8991 USD.
In other words I paid 168,19 USD and will have a refund of 33,63 USD.
How can a team claimed to have expertise in project management, product design and business finances, coupled with trusted fulfillment partners spend 80% without receiving the goods? Have you really calculated with less then 20% margin? How have you planned to pay the components. Or the shipping?
I do not believe you! Please refund fully.
The update was sad. Sorry to hear that all these troubles have occurred, but I'm sure everyone here is actually very grateful you didn't do what 99% of failed kickstarters do and just keep the money, or worse, deliver a defective, unsafe product, then shut down soon after delivery.
Please study the design, make it cost effective, and please take emails from people who would like to support you in the future. I'd be happy to receive updates from you guys for the future of this product or anything good you guys come up with. Also, as a side note but please try and increase the power output cause the cooking times honestly were really bad. :P
Why not try and make a portable induction cooker? They're pure electric, can potentially run off a power bank with Quick Charge output, and flat so it should be easy to carry and cook with. Couple that with what you already have for a collapsible pot and you've got a portable frying pan / boiling pot that runs off a power bank charged by the sun. Try and be a little wild with ideas, and something might click. :P
A full refund plz
I will need my fund refund as I don't wish to donate . Plz do the needful to my cc which was charged for the pledge . Thank you . Hope to hear from u soon.
The additional US$ 136 I paid via PayPal should be reimbursed in full. Please.
No updates and Alex is still selling them on indiegogo even after saying he would not be shipping them. This is getting very fishy at this stage.
Looks like Sean got us some traction! I emailed and called and contacted via LinkedIN as well
Thank you Sean
Thanks for the update Sean. I have had 15 successful pledges, this guy is a huge disappointment !
At this stage it looks like he has done a runner with our cash. Alex currently has two jobs listed on linked in. https://www.linkedin.com/company/taitua/ looks like it has already been closed, has no contact info and its social media pages are closed. https://www.highlyflammable.co.nz/ looks like it is still operational and has contact info: Tel: +64 22 415 8975 (Alex K - Bookings Manager).
I want my money back !
I'd really like an update, it's been damn near a month now and no news, and no refund. I want Morphcooker to be successful, but at the same time I could use the money back to by an actual camping stove.
Please just give me a full refund.
It's been more than a week.
Has a decision been made?
Keep at it, I’m in no rush, make it right.
Good on you!
From the last update:
"We will update you within the next week once we have worked through the advice and made a decision"
You're late with the update!
Please just refund me.
I don’t want to wait anymore
Plz refund our money since u are unable to manufacture and ship the pay.
No news is good news, I suppose ?
I want my money back now !
Do refund me
What you other backers should learn from this campaign: ALWAYS read the comment section close to the campaigns end. In this case you should have started reading here: www.kickstarter.com/projects/1103525718/morphcooker-the-all-in-one-electric-camp-stove/comments…
@creator, your can keep my $1 :-)
So, if you are not able to produce and ship morphcooker. Is there any chance to go for a refund?
Oh no what a depressing turn of events... :(
Even if you decide to cancel and reimburse us, please continue the idea, and hopefully with a big enough investor and an established company you can create a product and start selling again.
Please update us soon, and keep trying to get investors. It might work out.
Hope Morphcooker can get funding soon.
Today is the 26. Have you shipped the morphcooker?
Any update ?
The shipping window is coming soon.
Any updates guys? Please share some news.
Hey, any news? Can you confirm june 25 as shipping? I would like to use the stove during the remaining summer.
Hey Alex wats the update. We are way back on delivery and shipping schedule. Hoping to hear from u soon !!!!
@jared we've just posted an update, thanks.
Any news yet?
@Raviraj @Jared @M Aire we've just posted an update of what's been keeping us busy. While we're close it looks as though shipping will not happen on the 25th unfortunately. We'll be posting another update about shipping in the next few days.
@james thanks, i've updated your shipping address
Any new updates? Are you still at for shipping on 5/28?
Wn are v looking to get our product. March is gone long back. Plz update asap
@alex new address sent
@james please direct message me with your new address. Thanks
@alex I need to change my shipping address
@Tuan I understand your concerns as there are plenty of poor quality goods made in China, however this is often a result of consumers demanding lower prices.
On the flip side, many high quality electronic products, some which you may use yourself, are manufactured there too - smartphones, tablets and laptops by global brands (e.g. Apple and Samsung). Like these companies, the Morphcooker team are dedicated to bringing you the best quality cooker available through sourcing quality components from reliable suppliers and robust quality control testing.