OK I just got off the phone with Ed. He was on his way to the PO with what shoudl be the last box of stuff. He said that there were a lot of extras in there to make sure that we have enough of everything. Due to a miscommunication between he and his help though it appears that i have a LOT of sorting to do. :P
No big deal, I can handle that. Knowing that we are this close to the end makes me giddy.
So in the next 3 or 4 days I should receive a package from Ed containing the last bit of everything I nee dot finish fulfillment.....except the horses. This has become a sticking issue. We cannot afford the time ( or money ) to remake the horse molds now. We want to make this offer everything it should have been but it is just no longer feasible. Ed and I have both lost on this deal and really hurt for it to come as far as it has. Now we just need to be done with it.
As of now we are out of horses. In the interest of resolving out issues I can only offer a dollar for dollar trade in credit good for use with any existing RBG product that is in the store. So that means that you can trade your horses in for $16.00 worth of store credit per horse for any product currently in the RBG store at the time the credit is confirmed ( this way I have time to get the extras - see below- into the store. )
OR I can order the remaining horses needed to cover your rewards from Ed to be spun from the existing molds.
I do not how long that will take to be delivered upon and I do not want to hold orders any longer. So whatever cannot be fulfilled in the next 2 weeks will have to go into a separate shipment. Any split shipments made after the horses are delivered will have to be paid for by the backer receiving them. I wish there was a better way but I honestly cannot find a better resolution.
Now, Ed also informs me that he has a LOT of perfectly good castings of several items that had to be spun in order to complete my orders for product. Most of these are Gynnade Krigare. These figures are just as good as any figure I would other wise approve of and being that there is no sense letting them go to waste we will be offering them in the RBG store. I have not yet figured out the price and I do not yet know which figures there are extras of but as soon as I have the box I can figure out both of these and will post an update to this KS letting everyone know what is available to buy.
Now this brings me to the last remaining issue. I do not have the money needed to ship every remaining rewards package out the door today. I am only able to ship what I can as I can. I am currently working on 2 commissions that will cover the expected balance remaining needed to cover shipping. This means that I will ship the least expensive orders first ( Domestic and smaller International ) and the more expensive orders last. Again i can only apologize. It is the best i can do.
All told I am hoping that I can finish delivery of the rewards ( riders and any restocks of existing figures needed to cover store credit not withstanding ) for this kickstarter this month and by the end of February at the latest for any other outstanding issues.
This has been a very long and frustrating road for everyone involved and I truly cannot express profoundly enough my appreciation for your patience and forebearance and continued support with us thus far. Ed and company have worked very hard and my Wife Kristy and I have worked very hard. There have been angry words made by both sides in this but in the end Ed and I are friends and the importance of that cannot be overestimated. We both wanted desperately for this to be everything we originally promised it would be but mistakes were made from beginning to end and thusly those promises could never be. We both very humbly apologize for the frustration and disappointment and do wish very deeply we could make it up to each and everyone of you.
So at last I ask you to please comment here in whether you want store credit or you wish to have a split shipment for what is on hand now and take the Riders as they come in.