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Fund the retool from metal to plastic of several items and sets!
759 backers pledged $80,676 to help bring this project to life.

Update #78 Well....still waiting for the rest of the stuff.

Posted by tre manor (Creator)
3 likes

  Well we thought the end was in sight but it turned out not to be. The last box we received was not the final amount of product needed to finish fulfillment. As of now we are still awaiting delivery of significant quantities on several different items. We are shipping what we can as we are able but this is going to take a while guys. I am VERY sorry for the further delay. I would say that I appreciate your patience with us but that feels as if I am taking it for granted. If you are still patient with us then I am forever grateful for it. If you are not please believe that I do truly understand and I wish like nothing else I could finish this out. We are doing the best we can with what we have and we will continue to do so.

  Thanks,

  Tre'

Update #77 Finally, the Light at the end of the Tunnel

Posted by tre manor (Creator)
3 likes

  Hey Everybody,

   OK I just got off the phone with Ed. He was on his way to the PO with what shoudl be the last box of stuff. He said that there were a lot of extras in there to make sure that we have enough of everything. Due to a miscommunication between he and his help though it appears that i have a LOT of sorting to do. :P 

No big deal, I can handle that. Knowing that we are this close to the end makes me giddy.

  So in the next 3 or 4 days I should receive a package from Ed containing the last bit of everything I nee dot finish fulfillment.....except the horses. This has become a sticking issue. We cannot afford the time ( or money ) to remake the horse molds now. We want to make this offer everything it should have been but it is just no longer feasible. Ed and I have both lost on this deal and really hurt for it to come as far as it has. Now we just need to be done with it.

  As of now we are out of horses. In the interest of resolving out issues I can only offer a dollar for dollar trade in credit good for use with any existing RBG product that is in the store. So that means that you can trade your horses in for $16.00 worth of store credit per horse for any product currently in the RBG store at the time the credit is confirmed ( this way I have time to get the extras - see below- into the store. )

 OR I can order the remaining horses needed to cover your rewards from Ed to be spun from the existing molds.

  I do not how long that will take to be delivered upon and I do not want to hold orders any longer. So whatever cannot be fulfilled in the next 2 weeks will have to go into a separate shipment. Any split shipments made after the horses are delivered will have to be paid for by the backer receiving them. I wish there was a better way but I honestly cannot find a better resolution.

   Now, Ed also informs me that he has a LOT of perfectly good castings of several items that had to be spun in order to complete my orders for product. Most of these are Gynnade Krigare. These figures are just as good as any figure I would other wise approve of and being that there is no sense letting them go to waste we will be offering them in the RBG store. I have not yet figured out the price and I do not yet know which figures there are extras of but as soon as I have the box I can figure out both of these and will post an update to this KS letting everyone know what is available to buy.

    Now this brings me to the last remaining issue. I do not have the money needed to ship every remaining rewards package out the door today. I am only able to ship what I can as I can. I am currently working on 2 commissions that will cover the expected balance remaining needed to cover shipping. This means that I will ship the least expensive orders first ( Domestic and smaller International ) and the more expensive orders last. Again i can only apologize. It is the best i can do.

   All told I am hoping that I can finish delivery of the rewards ( riders and any restocks of existing figures needed to cover store credit not withstanding ) for this kickstarter this month and by the end of February at the latest for any other outstanding issues.

   This has been a very long and frustrating road for everyone involved and I truly cannot express profoundly enough my appreciation for your patience and forebearance and continued support with us thus far. Ed and company have worked very hard and my Wife Kristy and I have worked very hard. There have been angry words made by both sides in this but in the end Ed and I are friends and the importance of that cannot be overestimated. We both wanted desperately for this to be everything we originally promised it would be but mistakes were made from beginning to end and thusly those promises could never be. We both very humbly apologize for the frustration and disappointment and do wish very deeply we could make it up to each and everyone of you.

   So at last I ask you to please comment here in whether you want store credit or you wish to have a split shipment for what is on hand now and take the Riders as they come in. 

  Cheers,

  Tre'

Update # 76 ......waiting for final solution.

Posted by tre manor (Creator)

 hello Everyone,

   Again I must apologize for the lapse in updates. I am still waiting for the remainder of the product to be delivered so that I can resume shipping as normal. The latest delay is at least partly my own fault as I missed adding one item ( the count for the Aenglish Shields sprue ) into the final count email to Ed on November 4th. As per Ed's last update to me on the 10th of December they were trying to finish counting and sorting the Hordesmen torsos before shipping out that box, which would allow more fulfillment to take place. 

  I understand that it is very confusing to follow which figures are the hold up and which are not. It is very difficult for me to keep up with myself. The reason being is that we never get the full count ordered in any one shipment. So we tend to run out of items in staggered intervals.

  Ed does have the final count of items needed and has informed me that they are working on finishing the production, sorting, and counting.

   To give some perspective as to the progress of fulfillment we have shipped 579 rewards packages out of the 759 total pledges. We are within sight of the end but it is still down to the delivery of the final quantities of items needed to finish fulfillment and my ability to pay for the next increase in postage cost of the remainder of packages yet to ship.
    
  I understand that many of you are VERY angry and let down. I won't deny responsibility, but I am afraid that all I can do is apologize and try to finish fulfilling on my promises as I am able to do so. Suffice it to say that my misery is manifold. This kickstarter has ruined my life, my finances, and my business. It has all but totally killed my will to produce new art. It has strained my relationships with my family and friends and business colleagues. It only appeared to be profitable and never was. I have spent many thousands of dollars from what little profits my regular business has been able to eek out over the last 12 months, trying to settle dilemmas that relate to the fulfillment and production issues of this project.

 This project was supposed to be the great new beginning for my business and instead it has been a very slow and painful death. You have my humblest apologies for the delays, and frustrations. In the next 4 days I expect to be able to give one final update as to the progress of production and the projected time of delivery for final fulfillment.

  For now,

   tre'

Update #75 Box Received!

Posted by tre manor (Creator)
6 likes

  Ok Y'all this means lots of packing and shipping going to be going on. We still have to go through the box to confirm contents and quantities and quality but this should allow us to resume shipping. Please bear with us just a little further while we get through the remaining fulfillment as we are able.

  Cheers,

  Tre'

update #74 still waiting. Nothing new or positive to report

Posted by tre manor (Creator)

 Sorry Y'all,

 We are still waiting. Ed informs me that they are workign on it and that I will receive somethign soon but I don;t really know what I will receive or when I will receive it.

  I wish I had better news but I do not. I keep hoping that the box will show up and I will be able to post a positive update.

  Thanks for your continued patience with me. I promise that I will do whatever I can tpo get your rewards delivered as quickly as possibel once I receive the awaited items.

   Cheers,

   Tre'