Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Where is my order to Germany? I’m so disappointed. I want a refund!
Where is my order?? You said shipping in December 2017??
Apparently this item is for sale in stores yet a lot, if not all of us haven’t received the product we paid for months ago.
What the hell is going on.
I’m in Australia and no certification is needed.
I am also still waiting for my shipping to Germany. I sent a lot of messages to Everybot about the CE certification with no respond.
still waiting for my one.
please update us with new informations and shipping date
Do we have any options or right to get our money back?!
I still havent got mine (im in Australia) can i have my robot please. :) update would be great
It must be verified ce because it is distributed in Germany by https://www.moneual.de/rs700. It is also available from various suppliers.
For all of you in germany, the Produkt is not CE certificated, it has to be on the Robot but it is not!
Long story short, you will not get one because the Bundesnetzagentur will keep them
Still waiting on any shipping information. Waiting in Canada. No response yet either. Please provide an update.
Any news about shipping to Germany?
Can we do something!?!
They are betrayers!!!
Please answer in messages. Seems parcel was lost as I haven't recieved anything and it is end of May. Please send again and update tracking number.
Not receive the product yet
Hi, I m waiting too.
Please respond to my 5 messages via kickstarter and 1 e-mail about my shipping to Germany!
I thought shipping was in december? Im still waiting for the product or a Tracking number.
Please Check that!
Hi, Amy updates an shipping to Germany? Please give me a tracking number. There are no updates here and no shipping number.
Any updates on fulfilling your shipments to Canada? This is way past due and beyond unacceptable for any company. It has been months since an update.
I'm still waiting for my tracking number. Is it shipped yet?
Any word on shipping to Australia? I have not got any details :(
I finally got mine. Shipped on 29th Dec from Korea, delivered on 17th Apr to London. And just like everyone, am missing the additional mops
I'm backer #492, when you guys planning to ship to Australia. It's been quite long time now
Still no tracking number or news about my order
Hi I'm still waiting for a tracking number. Have you shipped it yet? Thanks Maria
Still waiting as well for tracking number. Please provide shipping information. Shipping to Canada for my order.
I would like an update for the planned shipment to Canada please. No tracking numbers have been received to date and hopes to receive before the New Year are three months past. Interesting way to spend $300 USD.
I got my kit it is great. Cheers from Turkey
It’s arrived at last and it’s ace.. faith restored, patience I guess is the name of the game.
I´m still waiting for my bot. Please give me a tracking number if it is shipped.
Where is my bot? I have been waiting forever!
Paid but not getting anything.
Hi, I would like my tracking number please.
Had to pay an £29 import duty into the UK but at least it’s physically coming ... can’t wait to try it out
Hello Everybot team,
I received my Everybot couple of days back. But I haven't received the extra mops I ordered. Please share the tracking ID for the extra mops.
Hello Everybot, I Send the Robot back to you. Why? Because it is not legal in my country,despite you claiming otherwise. So there are some options for you. 1 : Send the Robot back to me with a german manual, an EU charging adapter AND Ce certification ON the Robot AND ON the Charger. 2.option : You keep the Robot and give me a full refund. 3. Option : You do nothing. In that case i will contact thr NYPD. if you dont react in any form i assume you take the third Option, you have time to react until 1.April 23:59 CET
@Everybot Hi still have not recieved my unit. As you are not responding on my messages I doubling them here please send US post invoice with a tracking number on it so I could fill and attach it to the lost package form in local post office. Otherwise I cannot do it.
@Everybot how come mine bot sensor not working. It seem to bump all mine skirting and furniture.
I received yesterday the box with the everybot but only ONE. I paid for TWO, means 518 USD.
I really hope that you will manage to solve this problem. please find attached the picture of the box (to show you that I don´t lie)
There is also a big problem because I had to paid 63,50 Euro of taxes for 2 and I receive ONE.
There are 2 options for you
1) you send me another one (for wich I will have to pay twice the taxes => not acceptable), then you give me back the money
2) you refund me for ONE everybot,(518/2 : 259 USD) that for me is the best option and 50% fo the 63,50 Euro (+/- 80 USD paid for taxes).
Please answer me asap.
Check your email : email@example.com
on February 26
Still waiting for an update Everybot. I have tried contacting you multiple times but you have ailed to response. If I don't get an update from you by the end of this week, I am going to approach my credit card company for breach of contract under Article 75 of the Consumer Credit Act in the UK. Then it'll be between you and Kickstarter to sort it out."
ALREADY TRIED THAT - THEY WASHED THEIR HANDS OF IT JUST LIKE KICKSTARTER. APPARENTLY KICKYOURASS'TER IS CLASSIFIED AS A MIDDLE MAN NOT 'OWNING' THE PRODUCT SO CANNOT BE HIT WITH SECTION 75 - REAL PAIN IN THE ASS ALL ROUND!!
2 days ago
Please answer me. I bought 5 pairs of mops on your site and they're not shipped, whats wrong with it?"
Buddy, you've been f@@@@d! over! Most of us didn't receive one mop, never mind five!
"Stop with the old way of cleaning your floors..." hey at least a normal vileda mop doesn't f@@k you over, doesn't need to be shipped through Korea and doesn't get stuck at customs.
"if it ain't broke!...."
Most of us backers have been royally f****d! by Everybot!
I complained to Kickstarter, who, taking zero accountability despite their cut in this sinking ship, gave me the finger.
WILL NEVER INVEST WITH KICKSTARTER AGAIN!
@milmari @hoan lam sent tracking number to your mail
I have received no shipment confirmation or tracking #. Please inform status asap. Thanks!
Please answer me. I bought 5 pairs of mops on your site and they're not shipped, whats wrong with it?
anyone here from Kickstarter or Everybot??
Not received my product and no one to follow it up with, better to buy on eBay or Amazon atleast they take responsibility.
KickStarter should be renamed to kickyour***
This is probably the worst customer service I ever received.
Crappy product and crappy service.
I bought 2 and received just one but had to pay customs taxes based on 2 !!!!
I'm trying to solve that issue but they stayed in silence... as always :(
It's going in Singapore now for much less than what i backed in Kickstarter.. thanks Creators...